Dots app not working? crashes or has problems?

Dots Status

Published by Playdots, Inc.

** #1 game in 23 countries  ** A beautifully addictive puzzle game about
connecting the dots. Now featuring THREE new themes based on worlds from Two
Dots and Dots & Co.

I have a problem with Dots

Are you having issues? Select the issue you are having below and provide feedback to Dots.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

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Most reported problems

Reported Issues: 1 Comments

By D 1 year ago

I’ve reached a level where the game has set up an impossible scenario

Common dislikes about Dots app

- Premium themes take a long time to purchase

- Inability to talk to other players

- Premium themes may disappear even after purchase

- Inability to link and play against friends

Have a Problem with Dots: A Game About Connecting? Report Issue

Common Dots Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Dots app on iOS and Android devices. Solve all Dots app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Dots iPhone Issues and Solutions

Dots iOS app crashes, not working, errors
Dots iOS app network issues
Dots on iOS has black/white screen

Dots Android App Issues and Solutions

Dots has errors/crashing/not working
Dots server network connectivity issues
Dots has black screen

Dots iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Dots app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Dots app crashes or not working on Iphone (iOS):

Close and restart the Dots app on iPhone
Update Dots app to the Latest Version for iOS
Uninstall and reinstall Dots iPhone app
Update your iPhone to the latest iOS version

Fix Dots on iPhone unable to connect to server/internet connection issues::

To resolve Dots network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Dots black/white screen (blank screen) on iPhone:

Follow the Dots iOS app troubleshooting guide Here →

Dots Android App Issues and Solutions

Fix Dots not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Dots app issues:

Force Stop the Dots App
1. On android, goto "Settings" » click Dots app. » click "Force Stop".

Update Dots to the latest version on PlayStore

Clear Dots App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Dots app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Dots.

Fix Dots unable to contact server/ Dots internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Dots » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Dots » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Dots on android.

Solve Dots black/white screens issue on Android:

Follow the Dots android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Playdots, Inc., developers of Dots.

100% Contact Match

Developer: PlayDots

E-Mail: [email protected]

Website: Visit Dots Website

About this app

Stockpile this app along the way to gain power-ups. “A brilliantly designed non-game the world can’t quit! • TIMED: Can you beat the clock? • TIME STOP: Pause time for five seconds, or add five extra moves. Race against the clock in Timed Mode, think strategically in Moves Mode, or sit back and relax in Endless Mode. The goal is simple: connect same-colored this app vertically and horizontally to win points. Make a square to win even more! this app has three modes to satisfy every type of player. Now featuring THREE new themes based on worlds from Two this app and this app & Co. A beautifully addictive puzzle game about connecting the this app. Perfect for racking up those final this app!