Contact SendOutCards Support

by Cooperville5

This concept is great. If they actually took the time to fix their IT complaints & problems, then SOC would have tons of clients. It is expensive to send even a small gift with your card because you have to pay to send a gift, pay for your card and then you have to turn around and pay for the points to be able to send a gift which is absurd. That’s a scheme in and of it self. I thought I’d love this company, but I am so frustrated. Cards won’t save editing changes you make and you then look like an idiot. It takes entirely too long to create a card anymore. Most pictures are “ too large” to upload & they don’t offer an auto re-sizer. I paid to have my handwriting on the cards just a few months before they changed to the new system & now I only get a few s signatures. I received a 100 point credit for the extra $100 I spent for my handwriting font. The last card I sent was damaged when the person received it. Did SOC card or even offer to resend a new card in place of the damaged card? No.

by Lchoyce

First off, I’ve used this app for many years. I thought by now there would be some major improvements.

When you want to search for a certain type of card (Father’s Day), more than half the time it doesn’t work. I’ve changed the search term from “father” to “dad” to “papa” to “grandpa” and I get nothing. There should be categories within the Holiday category and filters for such as “blank cards” or “funny” or “sentimental”. I think the organization of it and filtering could be WAY BETTER. It has no filtering other than the search term you use and you’re lucky if it works and bring a anything up for you. Better selection is needed and different language cards should be another category. I have many Spanish speaking family members I’d love to send cards to.

Anyway…if it weren’t for the brownies that I send with my cards that everyone loves, I would have stopped using this app a long time ago. Not to mention the gifts are outrageously expensive.

by Mikegovikes

I like the idea a lot. We used to be able to amend the card and picture size etc... easier. It’s gotten difficult. If I make a card Friday it doesn’t go out until Monday - so it takes the card 7 days to arrive. I think if they got some people who could actually improve their site -it would attract more users. And, have a timeline so if you made a card lets say by 10 am, it would still go out that day. I don’t think their support folks have ever used it - or they would know better. And you can’t upload pics from other sources like google photo’s - so I have to download pics to my computer and then upload one at a time... we used to be able to upload groups of pictures. I like the product- but there are probably better easier ones to use... maybe I’m lazy for staying w/ them - I have names built in and there are times when I’m on the road its easier to just use what I know.