Pulsara Reviews

Unable to turn off after call is over unless the next person on call turns on their app and signs in. Poor and unsafe app. Either you get notifications when not on call or you end up deleting Pulsara when not on call. This dumb app won’t let you turn off your availability after call is over ... so expect to be paged in the middle of the night when not covering. The developers haven’t thought this through. Imagine multiple hospitals on call and trying to shut off this app for each one...

I do enjoy Pulsara but I’m deterred from using it to its fullest potential because of the lack of the ability to switch between agencies easily. I have to log out of one agency and log back into another, sometimes on the fly, and remembering the usernames and password’s for both is never easy! Try to do that with a high acuity call and forget it!!! This kind of single log in/multiple agent application is done with I am responding and it makes it really easy to switch between agencies and individual calls. I will keep using the radio for my hospital reports until this is fixed.

Pulsara is being forced on our anesthesia group. The interface is cluncky. It desperately needs the ability to schedule call shifts, otherwise you have to remember to log in first thing every morning and update your call status. The worst and even scariest thing is that the alert isn’t tied to ringer volume but instead your media volume. This means if you use your phone for anything other than call it will be very easy to not get a call because your media volume wasn’t left on max ( because who does that).

Please enable unlocking Pulsara with Face ID. Many other 3rd party apps allow for this as opposed to using a passcode. Needs more granular control over alerts. It's annoying to have to open Pulsara everytime a minor update occurs on a patient when many alerts are that useless information has been added.

Needs to have the option to select shift start and stop times. If you forget to select off after a shift, you will certainly get a 1AM wake up call.

Pulsara is fantastic. It has improved our door to balloon times, door to intervention in stroke, and continues to offer up-to-date solutions to help coordinate care for more and more pts. Looking forward to trying the this app patient platform during this Covid-19 crisis. this app is an extremely helpful adjunctive tool!

this app has completely streamlined the communication process for my hospital. Especially when alerting my on call teams for emergencies. A great product that is saving patients massive amounts of time to treatment. An even better team to work with, and really get the big picture.

We use this app at least weekly in our program. It streamlines activations with our participating hospitals. I’ve seen this company grow and improve over the past few years and have been nothing less than impressed with new features and functionality. Well done!

We implemented in all of one country EMS system and 4 hospitals. Being such a large implementation was not without problems. The improved communication far out ways any problems. It has been a little over a year and major players are loving it. Company is very responsive to improvement feedback and ongoing assistance.

We have had great success with the use of the Trauma Module! We have seen significant improvements in our overall patient care and resource management. The this app Team has been a joy to work with and really do listen to the feedback and suggestions given! I won’t name drop but the Customer Service Specialist for the West is phenomenal! 😁

Those who are truly interested in improving healthcare and understand the importance of rapid, connected communication in the healthcare field will see this as a solution they have been looking for. Excellent customer service and their staff are mission driven to improve the communication between providers and systems which results in more rapid accurate care for patients.

I knew this app would impact our workflow from the moment I saw it. I brought this app to my organization, but now I’m an active user on the direct care side. The power of this app is real. When communication is directed through one channel, focused on the patient, care is improved - not only in speed, but in safety as well. Cataloging the communication steps clear through the cases identifies opportunities for improvement along the way. Change is hard - but let me tell you from first hand experience after now using this app, this tool has the power to improve patient care in numerous ways. Last but certainly not least - the this app team makes themselves available to you essentially around the clock (and I’m not talking about the technically support number). I’m looking forward to being part of witnessing how this communication platform continues to improve patient and care giver experience! Thank you this app!

Our hospital system and EMS agencies began using Pulsara years ago. Since this app has been implemented, we have seen vast improvements in patient outcomes. From time time the case is activated from EMS through the final disposition, door to balloon and door to needle times have dropped 30-40%! The streamlined communication offered through Pulsara allows all members of the team to see real time updates regarding the patient and can better tailor the treatment for the patients. Pulsara also allows all members of the team to have closure on what occurred with this patient. The Cardiologists in our system now rely on Pulsara for all patient cases and communication. Also, the customer service for this app is fantastic! They are always quick to reply and assist with any situation! this app has been amazing for our organization as well as our patients and community!

As the EMS coordinator for a busy/urban EMS agency, we are often approached about the “newest and best” thing on the market. After looking at this app, we felt this technology would suit us well, and fill a communication void that we had in our system. this app has delivered and streamlined patient care between the EMS units and the receiving ED’s. This has decreased times in cardiac and stroke patients, thus providing better patient care. Additionally, this app staff have always been accessible and quick to respond!

We have been with this app in our medical community for years. Although we started only using it for CVA and STEMI, we are now evolving to utilize this app as our primary source of prehospital, EMS-hospital, Medical Control, and provider-patient communication. this app is a wholistic platform that allows us to catapult into the next generation of systems of care and team communication. All hospital systems and EMS agencies in our 750,000+ population region are on board! Will no doubt be one of the top medical associates advancements in my career time.

We’ve used this app for stroke at our organization for about 4 years. Recently we’ve expanded use to our sister hospitals. It has become like an information superhighway. The amount of time saved and the linear nature of the communication allows us to provide care in an efficient manner. I can not imagine going back to pagers, calls and nightmares to communicate during a potential endovascular case. Our this app rep is FABULOUS, always there when we have questions or suggestions for improvement!

Unite your entire team on the call, no more paramedic calls base station, base calls the attending, attending calls the cardiologist, cardiologist calls the Cath team. The entire team gets the information at the same time, we can all see the EKG or import images from our PAX. Improves QI/QA and provides feedback to our medics after they have left the building. Streamlines the transfer process. This allows us to have “eyes in the field” help the crew troubleshoot an alarming vent. Communicate face to face with your patients. Our hospital when we started the process was using a paging system from the 1980’s to alert our teams. This is the future of patient care.

Being new to the stroke program in my institution I didn’t have any experience with this app before jumping off the deep end. This tool is so amazing at keeping the entire care team up to date with the patient condition, treatment decisions, and the overall plan. Messaging to inform the team of changes in condition or plans that go out to all members at once?! Life changing! No longer am I copying messages and sending to staff members. Treatment times have improved since implementation and I am so grateful for this having this tool in my back pocket (literally) to help change patients lives. The customer service team is always available to help navigate changes in the tool and answer any question I have.

As a stroke program manager I helped institute this app at a metropolitan medical center outside of Portland Oregon. Our “stats” instantly rocketed to success in door to needle and Cath Lab for brain & heart.... then ... about 8 months later.. in an evening gathering, my significant other complained
“ I don’t feel good”... long story short.. we called 911 who immediately transmitted his EKG (tombstone Ts) via this app to the appropriate team members at the medical center... our 10 minute trip to ED had the perfect team necessary to get him into the Cath Lab within 33 minutes of arrival .. where he received 6 stents. Today over 3 years later- we enjoy canoeing, gardening, rebuilding old “stuff” & enjoying life. I can truly say this app delivers what they advertise & set the stage of great outcomes.
Louise Jenkins MSN
Marc Koller, patient

Our hospital was one of the first to get this product and have seen it go through it’s many facelifts. We started out using it just for STEMI but have expanded to now using all the options and we love it, especially now that you can schedule your call shift! This feature is especially great for our Surgery crew we use it for general call to call them an after hours emergency case!