Contact GRANBOARD Support
Company Name: Luxza
About: This application is designed with online VS. mode and only being used for GRAN
BOARD.
GRANBOARD Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit GranBoard Website
Privacy Policy: http://gran-darts.net/Granboard/privacy
Developer: LUXZA Co.,Ltd.
4 Most reported problems 😔💔
When I join an online match, the app freezes and won't let me play even when closing and reopening the app. I've tried reinstalling but no luck.
New app has destroyed any value of this board
by ReallyBigFeet
One of the best aspects of this board -WAS- online play. New app comes out, upgrades (and they claim it’s a forced upgrade) and nothing but issues for online use. You cannot migrate. I tried migrating my account and my wife’s account, in both cases it said it couldn’t find our old accounts. I even have original emails when we initially registered accounts. OK no problem, we register NEW accounts. We have friends across country and next door with these boards. They do likewise, are forced to register new accounts and lose all their history. Then we exchange friends ID’s so we can, y’know, actually play online together like we used to with old app. Nope, search friends function broken. Can’t find each other. DO NOT UPGRADE! Keep your old app as long as you can and if they do force you to upgrade, may as well throw away your Granboard because online play NO LONGER AVAILABLE. Really, this is false advertising. YOU’VE DESTROYED YOUR INTERNET ENABLED BOARD BY REMOVING THE INTERNET PART!
They jumped the gun big time on the new update
by Chris New Image Masonry
The new update is horrible. I used to play online every night for hours since the update tried a couple times but it is so bad I don’t waste my time. You can’t find friends the gran cam is a 12 step program to connect which most of the time it won’t connect. You can’t play anybody because it says opponents internet is unstable. The whole thing is garbage the old app was awesome it worked perfect. Ever heard the saying if it ain’t broke don’t fix it?? Hopefully they get this app atleast halfway decent! The updated app doesn’t have target choice you can’t customize any sounds or themes it’s not even half as good as the old app! I will say the animal battles are a little better but still predictable. I would give it zero stars if I could just because it is a big
Down grade
Why can’t they get it right??? Frustrating
by Ddlee 5150
I have been using this app for 2.5 years. At some point you would think they would want to make this app better instead of worse. When I first got on it was a totally different format and actually worked much better than the current. I have contacted them over and over but they still cant get anything right. If they actually had something that was solid and worked I would be willing to pay a monthly fee. WAKE UP GRANBOARD!!!!! Your going to have a competitor soon if you don’t start paying attention.
Have a Problem with GRANBOARD? Report Issue
Why should I report an Issue with GRANBOARD?
- Pulling issues faced by users like you is a good way to draw attention of GRANBOARD to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a GRANBOARD customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using GRANBOARD.
