Contact WestJet Support
Company Name: WestJet
About: The WestJet app is your new favourite travel companion!
WestJet launched in
1996 with three aircraft, 250 employees and five destinations, growing over the
years to more than 14,000 employees, 200 aircraft, and flying 25 million guests
a year to over 100 destinations in 25 countries.
The WestJet app is what you
need, when you need it.
WestJet Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of WestJet
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit WestJet Website
Privacy Policy: https://www.westjet.com/en-ca/legal/privacy-policy
Developer: WestJet
Can I trust WestJet app?
Protect your data and wallet. We investigate the developer's website (Westjet.com), verify they're legit, and uncover hidden scams or complaints.
4 Most reported problems 😔💔
Trying to speak to an Agent regarding your "two-factor Authentication". Need to reset.
Down Hill
by No More Wj
I used to love West Jet but they have gone downhill fast. Last 2 flights were horrible from the time I checked in I upgraded to plus. Printed my boarding pass the day before...all good. I get to airport and wait in line to get my baggage ticket from kiosk. Go to self serve baggage scan. Wait in line. It doesn’t work. Wait for help. CSR takes me to a different line. Wait. They reprint my boarding pass. I get my bag checked. Look at my boarding pass and they changed my seat. I immediately try to get help. Everyone sends me to a different line-to wait. They finally tell me to go through and gate agent will help. By the time gate agent arrives they sold my seat. She said she would refund my upgrade cost. I showed her that I’ve had my boarding pass for almost 24 hours so why can’t you refund they last person that bought it. She said I just can’t. Really. I’m not the one that changed it. So. I’m getting ready to board now and not in plus seating. How does that work? An employee must have got my seat. No customer service anymore. This was totally unfair.
HORRIBLE
by S.Fleck23
If I could give 0 stars, I would. Truly the WORST airline experience I have ever had. They’ve had us trapped in a foreign country for over 24 hours with essentially zero communication regarding when we can expect to go home, paying over $400 USD out of pocket on hotels and food with no chance of reimbursement because “it isn’t their fault.” Their in-airport reps have been rude and won’t let us speak with their booking agents. Their call center won’t even accept calls and the few times the call has gone through I’ve sat on hold for 2.5 hours only to be disconnected without ever speaking with an agent. Their call back feature doesn’t offer any availability until after over 24 hours. Our flight still has yet to be rebooked. I am truly baffled by the lack of service and professionalism.
Terrible Airline, Terrible App
by Abetafoto
Booking a flight that’s operated by another airline is a nightmare. You can’t check-in and get your boarding pass through the app because none of the information has been properly received and loaded by Westjet. The app (and the website) just stalls forever. Only way you’ll check-in successfully is in person at the airport.
Once you do have your ticket and try to load in your itinerary in the app, good luck trying to get to any other menu. Can’t change your flight, can’t change your seats, etc. because those pages won’t load. Only pages that load are the purchase-required areas such as the menu (go figure).
Avoid this app and this airline if you can.
Have a Problem with WestJet? Report Issue
Why should I report an Issue with WestJet?
- Pulling issues faced by users like you is a good way to draw attention of WestJet to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a WestJet customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using WestJet.
