RTI app not working? crashes or has problems?

RTI Status

Last Updated on 2022-06-02 by RADIODIFFUSION TELEVISION IVOIRIENNE

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13 User reports:
App has problems

User reports 13

⚠️ Most reported problems ⚠️

Not working

58.8%

Something else

23.5%

Connection

11.8%

Crashes

5.9%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of RTI Problems 😠👌🔥

- Ne fonctionne pas toujours correctement

- Impossible d'avoir une image de votre live

4 Reported Issues: 😵🆘🛟🚨📢

Kelley Elliott

2023-06-19

My RTI App on my iPhone comes up as a blue screen without any icons. When I go through my phone settings and select "reconfigure" under the RTI tab, I don't see my phone. Instead, it gives the option "my system."

Orna Barkat

2023-04-19

I have a problem with controlling the RTI from Android. I try to reload the system. Clicking My system does not do anything. I disconnect the RTI, reboot the phone, let battery of phone diy and nothing helps.

Sylvia Bingham

2023-01-09

Will not open

Maurice

2022-11-08

Apple TV doesn’t work

Showing 1-4 of 4

Have a Problem with RTI Mobile? Report Issue

Common RTI Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot RTI app on iOS and Android devices. Solve all RTI app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

RTI iPhone Issues and Solutions

RTI iOS app crashes, not working, errors
RTI iOS app network issues
RTI on iOS has black/white screen

RTI Android App Issues and Solutions

RTI has errors/crashing/not working
RTI server network connectivity issues
RTI has black screen

RTI iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever RTI app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix RTI app crashes or not working on Iphone (iOS):

Close and restart the RTI app on iPhone
Update RTI app to the Latest Version for iOS
Uninstall and reinstall RTI iPhone app
Update your iPhone to the latest iOS version

Fix RTI on iPhone unable to connect to server/internet connection issues::

To resolve RTI network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix RTI black/white screen (blank screen) on iPhone:

Follow the RTI iOS app troubleshooting guide Here →

RTI Android App Issues and Solutions

Fix RTI not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent RTI app issues:

Force Stop the RTI App
1. On android, goto "Settings" » click RTI app. » click "Force Stop".

Update RTI to the latest version on PlayStore

Clear RTI App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "RTI app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch RTI.

Fix RTI unable to contact server/ RTI internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click RTI » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got RTI » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch RTI on android.

Solve RTI black/white screens issue on Android:

Follow the RTI android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at RADIODIFFUSION TELEVISION IVOIRIENNE, developers of RTI.

Verified email

Contact e-Mail: [email protected]

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit RTI Website

Privacy Policy: https://rtimobile.goodbarber.app/docs/PrivacyPolicy.pdf

Developer: RTI Côte d'Ivoire

About this app

La this app en tant que premier média de service public de la Côte d'Ivoire, offre toute l'actualité politique, culturelle, économique, sociale de la Côte d'Ivoire. - Retrouvez vos programmes préférés (Journaux TV, C’Midi, Emissions , débats…) en Replay, gratuitement où que vous soyez. - Consultez le guide TV et choisissez vos programmes à regarder en un clin d’œil. Cette application mobile est un produit de la Radiodiffusion Télévision Ivoirienne développée par la Direction this app Digital. Des commentaires et suggestions, sur cette version ou la prochaine ?