eAusweise Status

Last Updated on 2026-04-22 by Bundesministerium für Finanzen

I have a problem with eAusweise

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Most reported problems

Not working

50.0%

27.6%

Connection

17.1%

Account

2.6%

Tom 2023-10-02

Eausweise app kann nicht gestartet werden. Es bleibt im loading menu hängen.

Showing 1-1 of 1 reported issues:

Common eAusweise Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve eAusweise network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the eAusweise App
1. On android, goto Settings » eAusweise » click [Force Stop]

Clear eAusweise App Cache and Data:
1. On android, goto Settings » Apps » eAusweise » Storage » click [Clear Data] option. This clears both data and cache.
2. restart eAusweise.

On android, goto Settings » Apps or Manage Apps tab.
Click eAusweise » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto eAusweise » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch eAusweise

E-Mail: [email protected]

Website: 🌍 Visit eAusweise Website

Privacy Policy: https://www.oesterreich.gv.at/app-eAusweise/datenschutz.html

Developer: Bundesministerium für Finanzen

Apr 21, 2026, 12:57 PM
a Windows user from Leopoldsdorf, Austria reported problems with eAusweise : Not working
Apr 13, 2026, 11:07 AM
a Windows user from Linz, Austria reported problems with eAusweise : Not working
Apr 11, 2026, 07:24 AM
a Windows user from Böheimkirchen, Austria reported problems with eAusweise : Not working
Apr 10, 2026, 02:26 PM
a Windows user from Innerschwand, Austria reported problems with eAusweise : Not working
Mar 31, 2026, 03:48 PM
a AndroidOS user from Vienna, Austria reported problems with eAusweise : Login
Mar 31, 2026, 12:14 PM
a Windows user from Schwaz, Austria reported problems with eAusweise : Not working
Mar 30, 2026, 01:05 PM
a Windows user from Ried im Innkreis, Austria reported problems with eAusweise : Connection
Mar 25, 2026, 12:38 PM
a Windows user from Salzburg, Austria reported problems with eAusweise : Connection
Mar 23, 2026, 07:36 AM
a AndroidOS user from Traun, Austria reported problems with eAusweise : Login
Mar 09, 2026, 04:29 PM
a Mac user from Braunau am Inn, Austria reported problems with eAusweise : Login
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