eAusweise Status

Last Updated on 2024-09-04 by Bundesministerium für Finanzen

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⚠️ Most reported problems ⚠️

Not working

61.0%

24.7%

Connection

10.4%

Crashes

2.2%

24 hour clock ⏰

Tom 2023-10-02

Eausweise app kann nicht gestartet werden. Es bleibt im loading menu hängen.

Showing 1-1 of 1 reported issues:

Common eAusweise Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve eAusweise network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the eAusweise App
1. On android, goto Settings » eAusweise » click [Force Stop]

Clear eAusweise App Cache and Data:
1. On android, goto Settings » Apps » eAusweise » Storage » click [Clear Data] option. This clears both data and cache.
2. restart eAusweise.

On android, goto Settings » Apps or Manage Apps tab.
Click eAusweise » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto eAusweise » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch eAusweise

E-Mail: buergerservice.oegv@brz.gv.at

Website: 🌍 Visit eAusweise Website

Privacy Policy: https://www.oesterreich.gv.at/app-eAusweise/datenschutz.html

Developer: Bundesministerium für Finanzen

Feb 13, 2025, 08:32 AM
a user from Schwechat, Austria reported problems with eAusweise : Not working
Feb 11, 2025, 09:50 AM
a user from Schwaz, Austria reported problems with eAusweise : Login
Feb 09, 2025, 07:40 PM
a user from Salzburg, Austria reported problems with eAusweise : Login
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