Heritage Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Heritage Financial Credit Union
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Heritage Website
Privacy Policy: https://heritagefcu.com/privacy-notice/
Developer: Heritage Financial Credit Union
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3 Most reported problems 😔💔
So much more confusing after update
by Jessssssiiieeeeeeee
This app was already terrible now it’s even worse after this update. Negative balances are in parentheses now, and they don’t show an actual negative sign or highlighted red to show over draft like they used to. Also I can’t find my account number ANYWHERE on the app. I can’t even see it on my statements. Absolutely unnecessary and ANNOYING. Join a different bank/ credit union this one is not worth your time. The ATM at my branch is ALWAYS broken.
Fix the Bugs!!
by KEITHFAN007
Way too many bugs w/this app. I actually told the people in the bank that the touch ID does not work along with some other functions that everyone is complaining about in these reviews, and they insisted that the app was fine and all I had to do was delete it and reinstall it. Needless to say, that did not work at all. App is as useless as most of the people who work in the bank. Like they say, the app never falls far from the tree!!
Terrible app
by Jimmy_1134
App crashes constantly , half the time when it actually opens , doesn’t show transaction history. Heritage went through some huge overhaul and sold everyone in the fact that it was gonna revolutionize the way we bank with them and it set us back 15 years in my opinion. Considering leaving the credit union because of the way they’ve transitioned
Have a Problem with Heritage Mobile by HFCU? Report Issue
Why should I report an Issue with Heritage Mobile by HFCU?
- Pulling issues faced by users like you is a good way to draw attention of Heritage Mobile by HFCU to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Heritage Mobile by HFCU customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Heritage Mobile by HFCU.
