Contact elmenus Support
Company Name: elmenus
About: Millions of people around the world ask the same question everyday “What will
I eat today?” and we make answering this question as simple as a click of a
button!
Browse over 6000+ restaurants and thousands of visualized dishes in
Egypt to discover & order the food you love. Whether you’re looking for
delivery or dine-out restaurants, discover food by the dish you’re craving
with specially curated food photos to visual.
elmenus Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of elmenus
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit elmenus Discover & Order food Website
Privacy Policy: http://www.elmenus.com/privacy
Developer: elmenus
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3 Most reported problems 😔💔
My order was cancelled and no one informed me after 90mins
by ASCA7
I placed an order at 11:10pm and after one hour and a half i texted in the app that my order hasn’t been sent … All they told me was we are sorry but the restaurant you ordered from has no delivery personnel… three are hundreds of under developed apps that at least call you to tell you that the order has some sort of problem and the feedback is highly responsive… Personally I wont use this app again… And wont recommend it to any one either
They also charged my credit card and nothing was send in return not even a message to let me know what happened to the failed transaction
It will not survive!
by A.Shehata44
Their ETA is crap !! It’s not consistent with the actual delivery time of the restaurant.
When I called the restaurant, they said their ETA was 90 minutes and that the app is probably glitching .
The thing is , I don’t want to call the restaurant!! Why would I do so ! I ordered from el menus! , they have the upper hand here, not one client!
But guess what , when your order doesn’t arrive a stupid pop up message from the app says
That’s unfortunate how about you try calling the restaurant!! 🤦🏻♂️🤦🏻♂️
Their review system is broken just like vezeeta anyone who can type gets to review, there is no built in review ranking AI to distinguish quality review from a guy who just adds 5 stars. They don’t allow for large review text , so you can’t describe exactly what went wrong with a restaurant.
I’ve used their app for approx more than a year, it’s time to download talabat and check out others.
Guys el menus was initially intended to show you a restaurant menu with its phone number so let’s just use it for that !
Horrible experience
by Dimmunt
Just as horrible, unethical and unprofessional as the other ordering applications in Egypt, using Elmenus or Talabt is just the worst thing that could ever happen to you. No decent customer service, huge amount of glitches (a restaurant could be in the same street as you, and you’ve ordered plenty of times using Elmenus itself, and all of a sudden the restaurant does not deliver to your area) also all along with the restaurant that they say closed or busy, when they are not.
Horrible. No stars if possible.
Have a Problem with elmenus? Report Issue
Why should I report an Issue with elmenus?
- Pulling issues faced by users like you is a good way to draw attention of elmenus to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a elmenus customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using elmenus.
