Stepz app not working? crashes or has problems?

Stepz Status


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⚠️ Most reported problems ⚠️

Not working
43.6%

Connection
24.4%

Something else
21.8%

Screen
5.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Stepz Problems 😠👌🔥

Inaccuracy, intrusive ads, loud and intrusive ads, washed-out colors, over-all display of data, ads pop up at almost every touch of the screen, video ads are way too loud and obnoxious.

  17 Reported Issues: 😵🆘🛟🚨📢

Jim Morgan
2024-04-01

I was looking at step lengths in settings and then noticed the old style dashboard button and opened it just to see how it looked and now there’s no dashboard link to settings. I tried closing and re-opening Stepz but no help. How do I get out of old style

Kathy
2023-09-12

It wasn't accurate with steps. So I tried to remove app & reinstall. It crashed/got stuck with importing history. I have an iPhone. This has been going on for over an hour, anyway to fix this???

2023-08-24

Had femur surgery walking with cane . App tells me I’m doing 20O steps or less per day. I know I’m doing lot more than that. CDo I need to open app?

Sandra
2023-04-15

Stepz screen black with an X in upper right hand corner.

Liesel Cregg
2023-04-03

for the past week, the app has added around 20000 steps to each of my days, when this isn’t the case. as i have automatic goals, this has set all my goals very high. just wondering what i can do, should i reimport my historical data? thanks

Julie Korzenko
2023-03-25

Stepz app on iphonexx is stalling at 99% when importing history from the cloud. It seems to have crashed after the last update. Same issue as the other posters - since 3/23.

Ken Jarema
2023-03-25

Stepz is not loading. It says it’s searching for data

Sandra
2023-03-24

Stepz app on iphone xx, worked yesterday. Today keeps trying to down load history but gets stuck at around 90% (from the loading line visual). I did turn phone off and back on, still same issue. Also tried with wifi on and off. No difference.. Thanks for looking into this.

Michael Blauvelt
2023-03-24

My Stepz app shows zero steps…have been using it for several years and have never had this problem. How do I fix it?

Roger Rapp
2023-03-22

App not responding and showing zero steps. Has been the same for a couple of days, but showing the step count on the Home Screen. Today nothing and stuck on yesterday’s Home Screen count.

Michael I Lanzoni
2023-03-21

I have been using the Stepz App for many years. Currently whenI open the App, there is no Data. Is there a fix for this?

Steve
2023-02-27

After iOS 16.3.1 update the last week of steps data is missing. The data before that is there. How to I reload the data?

Ian
2022-09-29

The counter works in the UK but resets when I travel to mainland Europe increasing records by 20%.

ND BHERWAL
2022-09-13

Errorneously delete this Stepz app.

Amanda Waller
2022-08-17

It’s not possible to open the Stepz app today

Liz Capano
2022-08-08

Stepz did not record my time accurately. I walked for nearly an hour and it is recorded at 22min. The step count is accurate but not the time!!

George Westbrook
2022-05-29

iPhone 13mini When put in charger last night count was 4895 steps This morning it was 8467 steps ! Increase of 3572 Has happened several times Had iPhone 5 and worked fine, problem only showed up after switching to iPhone 13minii Any suggestions ???? Thank you

Showing 1-17 of 17

Have a Problem with Stepz - Step Counter & Tracker? Report Issue




Common Stepz Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Stepz app on iOS and Android devices. Solve all Stepz app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Stepz iPhone Issues and Solutions

  2. Stepz Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Bending Spoons Apps IVS, developers of Stepz.


Verified email  

Contact e-Mail: [email protected]


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Step Tracker Website

Privacy Policy: https://leap.app/privacypolicy.html

Developer: Leap Fitness Group




About this app

Subscribe to take advantage of the features described above. • Your payment will be charged to your iTunes Account as soon as you confirm your purchase. • You can manage your subscriptions and turn off auto-renewal from your Account Settings after the purchase. • Your subscription will renew automatically, unless you turn off auto-renew at least 24 hours before the end of the current period. • The cost of renewal will be charged to your account in the 24 hours prior to the end of the current period. • When canceling a subscription, your subscription will stay active until the end of the period.  To provide you with a complete overview of your fitness progress, this app can import all your past steps from the Apple Health app. this app respects your privacy: all your personal fitness data is stored internally on your device and never shared via a network connection without your explicit consent.  Auto-renewal will be disabled, but the current subscription will not be refunded. • Any unused portion of a free trial period, if offered, will be forfeited when purchasing a subscription.  this app is a convenient step counter app that leverages the clever Apple Motion Coprocessor which collects your motion data automatically in the background while saving battery life.  We are constantly improving our apps and would love to hear your suggestions, help us develop the best app available in the store!  You have to try it once tried there is no looking back". "I love Stepz.  This simple pedometer app has been specifically developed for the iPhone and Apple Watch.  It is just the tool I needed for motivation to walk more. Thanks. Keep up the good work".  Even the health one that comes with the iPhone doesn't compare to this one. Thank you!  "Love love this step app.  I've tried a couple others and read the reviews for this app...... decided to try "just 1 more".  "Now that I have got this this app app I have stopped looking for any other system it is the very best to keep me on track.  Love the calorie counting on this one too.  Learn more about your daily activity and get fit by reaching your step goal!  If you have found a bug, got a suggestion, or want a new feature, email us at: this app@bendingspoons.  It's the best one I've tried!