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Company Name: Civista Bank
About: · Features: NEW! - Add your accounts from other financial institutions to view
all of your checking, savings, credit card, loan payments, and more in one
place.
- Login easily & securely with biometric face and touch recognition
-
Check account balances
- View transactions, check images, and statements
-
Transfer money between accounts
- Pay bills or people, whether they have a
Civista account or not
- Deposit checks
-.
CB Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit CB- Website
Privacy Policy: https://www.civista.bank/resource-center/privacy-and-disclosures
Developer: Civista Bank
Privacy & Terms:
https://www.civista.bank/personal/manage/mobile-banking-faqs
3 Most reported problems 😔💔
Absolutely hate the newest changes
by Hillbillyheart
This version is the worst. There are several steps you must follow to see what payments are pending. This resulted in paying the same bill twice in the same month. The prior version would warn you if that 2 payments were scheduled and require you authorize or cancel one of the payments. This change makes me think about changing banks and I’ve banked at this bank system for 50 years.
Meh. Could be much better
by Ac0mputerguru
First, I'm using an iPhone 8; not a big screen. This app wastes SO MUCH screen space on useless things. Right now, EVERY TIME I SIGN IN, I have to close the SAME two messages that I've seen for the last couple of months. That lets me get back almost 1/4 off my screen. Suggestion: once I've acknowledged a message, REMEMBER and don't show it again! Second, get rid of the chat button. It's ALWAYS in the way, I have used it ONCE and probably won't ever again, after they screwed up my account. Because of the chat button, I can no longer log out of my account on the app, because that stupid blue chat icon is covering the icon I need to use to sign out. THAT'S secure, I'm sure!! All in all, it lets me see my balances, move money between accounts, but that's about it. And isn't that what bank app supposed to do in the first place? You don't get extra marks and kudos for just hitting your target.
Mobile Check Deposits
by How_sway
I was very excited to find out that I could finally deposit checks with my phone in the newest update. However, this feature does not seem to be working properly. I choose the account I would like to deposit the check in, enter the amount, and take pictures of the front and back of the check, but after that point, the screen goes blank and I am unable to successfully deposit any checks…
Have a Problem with CB-Mobile Banking? Report Issue
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- Pulling issues faced by users like you is a good way to draw attention of CB-Mobile Banking to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a CB-Mobile Banking customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CB-Mobile Banking.
