Contact TikTok Support

by SweetBBW63

I did submit a review and I never did see it pop up on here and then I looked again and saw it was gone. I have been waiting a couple days now since my life was banned. The reason they banned me was far from the truth as I do not drink and I do not smoke and I do not have any artillery. It seems that you were guilty until proven innocent and they really don’t respond to you whenever you submit anything to support and asked to know why or what happened so you know what it was. People can have a vendetta against you or they can feel threatened and then just report you and then you’re just shut down. This happened to me two Sundays ago and then it was removed and seeing that nothing was done on my part and then sure enough another week rolls around and on another Sunday the same thing happened and now it has taken days on the appeal. There needs to be a better process and I don’t think that it’s fair. I do think that TikTok is an excellent platform but they really need to work on customer service and personal interaction. I do agree with one review that I saw on here, where they said that they believe that if they don’t like you for whatever reason whether it is personal parents or whether you’re able to entertain the executives; or whether you’re able to bring in money, then this happens quite often until you are completely banned forever. What is society. What a horrible society.

by Taylor's Playlist

I’ve been on TikTok since 2019 and it has its ups and downs. I had a some videos go viral which is pretty cool, but the algorithm is so unpredictable sometimes that most of my content is barely seen even with the use of trends and huge amounts of effort. My biggest complaint though is how broken the moderation system is. It’s unusually strict and even unpredictable. Even when I follow guidelines I still get content taken down, which is confusing and frustrating. On other platforms such as Twitter, Insta, etc., I have never gotten any of my content taken down or flagged ever. I’ve had several TikToks taken down for unknown reasons and the reasons listed are usually vague or wildly incorrect. For example, I used a fake animal prop and it was taken down for “violence” even though I made a disclaimer in the video stating it was a prop and no actual animals were harmed. Despite this, my appeal got rejected so I emailed customer service, which itself is a whole other headache to deal with. It took them WEEKS to respond and all they did was give me a generic response to click the appeal link, which I already told them that I did. It’s as if they didn’t read the actual email at all. Overall, I feel like I have to walk on eggshells now when I post content. It takes the joy out of it. TikTok, if you’re actually reading this, PLEASE fix this. You are literally hurting the community’s content creators.

by Zanna .

For all of the hype that surrounds TikTok, it is an incredibly interesting app that plays a major role in the life of most adolescents today. It can create unique spaces of community on the app, and provide content for people to talk about, share, and bond over outside the app itself. However, from my own experience, I would rate the app a 3 out of 5. The fact that the For You page provides a constant stream of new content is a brilliant design choice to get people to spend longer on the app, it can often feel like the user does not have agency over what they are seeing. Additionally, fears about being on a different ‘side’ of TikTok than peers could be a source of stress or concern for some adolescents, adding to potential mental health effects social media can have. Most of the design of the app is intuitive once the user has been on it for a little bit, and while the privacy settings are not front-and-center, they are available so that adolescents can have the content that they view tailored somewhat to not include inappropriate content and to promote healthy app usage, but allowing a parent to have potential control over being able to extend time using the app must feel like an invasion of their privacy. However, without an external source of monitoring, it can be very easy for adolescents, as well as adults, to become compulsive TikTok users who only find sporadic joy from the content they watch.