Potbelly Sandwich Works Software
Company Name: Potbelly Sandwich Works, LLC
About: Potbelly Sandwich Works is a restaurant chain that sells sandwiches through its shops while
providing pick-up facilities for online orders.
Headquarters: Chicago, Illinois, United States.
Potbelly Sandwich Works Overview
What is Potbelly Sandwich Works? The Potbelly App is a convenient way to order food from Potbelly Sandwich Shop. It offers various features such as earning points towards free food, delivery, curbside, and in-shop pickup options, skipping the line by ordering ahead, quick reordering, customization of orders, and catering services.
Features
- Potbelly Perks: Earn points towards free sandwiches or other entrées with every order.
- Delivery, curbside, and in-shop pickup options: Choose the most convenient way to get your food.
- Order ahead: Skip the line and have your food ready and waiting for you when you arrive.
- Quick reordering: Easily reorder your favorite sandwich with just two taps.
- Customization: Customize your order exactly how you like it, with options for extra toppings or light mayo.
- Catering: Order catering services directly from the app to feed your group or satisfy your hunger.
Official Screenshots
Product Details and Description of
With the all new Potbelly App, you're just taps away from a hot and toasty sandwich. Plus, when you sign up for Potbelly Perks, you’ll be earning points towards free food with every order. • GET FREE SANDWICHES with Potbelly Perks. Every order earns you points towards a free sandwich (or other entrée) - plus we'll drop freebies here and there just for being a member. Check your progress and start racking up points now. • DELIVERY, CURBSIDE, AND IN-SHOP PICKUP OPTIONS so you can Potbelly anywhere and bring the good vibes with you. • SKIP THE LINE by ordering ahead. Being hangry is a thing of the past. We'll have your food ready and waiting for you when you get here. • GIVE ME THE USUAL with quick, 2-tap reordering. You're a regular by now so our app knows your order by heart, just a couple taps away. • CUSTOMIZE ORDERS exactly how you like it. Extra pickles? Done. Light mayo? You got it! Extra Hot Peppers? Now THAT'S a sandwich! • CATERING now available on the app so it's easier to feed your crew...or hey, maybe you're just reallllllllly hungry.
Top Reviews
By Meaty098
Horrible App/Order experience
Got an email with Potbelly promotion of Buy One Get One Free (BOGO) available today only. Well today I went into the App and it was complete misery. The App gave me an error saying the Potbelly App server “LEVEL UP” was in the middle of an upgrade and it kicked me out of the App. Logged in again and tried again. This time the Potbelly location near me didn’t come up and I had to place the order with the other one several miles away. App again kicked me out when checking out, mind you it took the system 10minutes stalling before it kicked me out. Tried it a third time... placed the order (now it’s over 30 minutes in the App to order). Drove out of my way to the Potbelly not near me because the error in the App, if you recall it wouldn’t let me order near me. The order was not ready on time when I got there!!!. Had to wait 35 minutes!!! Finally got my family order and came home to find out that it was wrong. All the “extra’s” that I paid for were not included. So, my experience was; (1) horrible online App experience (2) unacceptable on time availability (3) order was wrong My husband and I both complained to the online customer service after our order and were both given the exact IDENTICAL cut and paste email response. No refund was given, no vouchers... just oh well we’re sorry.
By airrudolf
Pot Belly
When you click location, to locate a store from which to order, it merely lists all the Pot Belly stores in the country, in no particular order, not segregated by state, or even alphabetized. As you scroll through - if you have the time - it suddenly starts to loop back and show the same 25-30 stores over and over. ABSOLUTELY IMPOSSIBLE TO USE. Using Apple iPhone 6 with location service turned on. Gave up and went somewhere else.
By Inker bell
Used to work well now not
I loved the app. Until I started getting network errors. I can’t access past orders or create new ones for the past 6 weeks. I tried deleting and downloading again. Nope, doing the same thing. The only thing I can do with it is pay. The other thing it does is cut off the special instructions. If the staff at my favorite PB didn’t know me and how my son likes his sandwich, we’d have had more errors.
