File Storage app not working? crashes or has problems?

File Storage Status

Last Updated on 2018-08-05 by Savy Soda

I have a problem with File Storage

Are you having issues? Select the issue you are having below and provide feedback to File Storage.

⚠️ Fix Now in One Click

User reports:
No current problems

Summary of File Storage Problems 🔥

- May experience compatibility issues with certain iOS updates, causing crashes or rendering downloaded files unplayable.

- Has been reported to crash when attempting to upload certain types of documents, potentially causing frustration for users who rely on the app for file storage.

- May require modifications or updates to address these issues and improve overall functionality.

Have a Problem with File Storage : View Organize & Store Photos, PDF and Files? Report Issue

Common File Storage Problems & Solutions. Troubleshooting Guide

Table of Contents:

File Storage iPhone Issues and Solutions

File Storage iOS app crashes, not working, errors
File Storage iOS app network issues
File Storage on iOS has black/white screen

File Storage Android App Issues and Solutions

File Storage has errors/crashing/not working
File Storage server network connectivity issues
File Storage has black screen

⚠️ Troubleshoot | Fix Now in One Click

File Storage iPhone Issues and Solutions

How to fix File Storage app crashes or not working on Iphone (iOS):

Close and restart the File Storage app on iPhone
Update File Storage app to the Latest Version for iOS
Uninstall and reinstall File Storage iPhone app
Update your iPhone to the latest iOS version

Fix File Storage on iPhone unable to connect to server/internet connection issues::

To resolve File Storage network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

File Storage Android App Issues and Solutions

Fix File Storage not working on Android, crashes, errors or is unresponsive:

Force Stop the File Storage App
1. On android, goto Settings » File Storage » click [Force Stop]

Update File Storage to the latest version on PlayStore

Clear File Storage App Cache and Data:
1. On android, goto Settings » Apps » File Storage » Storage » click [Clear Data] option. This clears both data and cache.
2. restart File Storage.

Fix File Storage unable to contact server/ File Storage internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click File Storage » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto File Storage » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch File Storage