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⚠️ Most reported problems ⚠️

Account
40.0%

Not working
40.0%

Login
20.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Extra Space Storage Problems 😠👌🔥

- New version of the app broke access from multiple devices

- Some users have experienced issues with the e-lock system and app

- App does not clearly indicate which garage door to open

- App development team may be causing issues for the company.

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Common Extra Space Storage Problems & Solutions. Troubleshooting Guide

       


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About this app

You’ll have quick and easy access to facility information including the facility address, operating hours, and contact information.  The Extra Space Storage app gives you easy access to all your storage information!  The best part is you’ll never have to worry about forgetting your gate code again because we’ve put it on the home page of ExtraSpaceStorage for easy and convenient access!  At participating facilities, ExtraSpaceStorage also makes accessing your storage unit and storage facility as easy as the push of a button.  Download ExtraSpaceStorage today to experience Digital Access at Extra Space Storage.  With My Account, you can manage payments by making single payments when your bill is due or setting up Easy Pay, and you’ll have the ability to update your account information.  You can now also access My Account through the Extra Space app.  Not sure your facility offers Digital Access?  Feel free to check on the website or call your store manager.  Leave feedback via ExtraSpaceStorage – we love hearing from our customers!