Contact Santikos Support
Company Name: Santikos Theatres
About: Introducing the ALL-NEW Santikos mobile app!
Your ultimate movie-going
companion is here. Now featuring showtimes for all locations, including Grand
Theatre and AmStar Cinema locations! Access movies, showtimes, rewards, and
more—all at your fingertips.
Santikos Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Santikos Theatres
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Santikos Website
Privacy Policy: https://www.santikos.com/privacy-policy
Developer: Santikos Movie Theatres
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3 Most reported problems 😔💔
Terrible
by BBM162
I love Santikos theatres and go at least 2ce a month. Have always used Fandango. Switched to Santikos app for the membership points, and quickly noticed how outdated the app experience is. Was REALLY disappointed when I tried exchanging movie tickets for a different time and there were no available options. Had to call and they could only do a refund which was ridiculous because they don’t refund their convenience fee. Even though all I wanted was an exchange for a different time literally the same day. Will never use this app again. Fandango for the win!!!
Hasn't worked in a while
by A.J. Darrah
This app has been pretty frustrating. Had it for a couple years. Works every once in a while. Hasn't worked in months. Can't pull up their Tomball, TX location on this app or on Flixster etc. so I have stopped going to the theater. You have to buy the tickets in advance to get seats (which I like). But I'm not driving there to get tickets then driving back to watch it and I don't want to have to go and see if their website works (just me don't judge me). I just go to the other theaters every weekend that I can purchase on my phone easily.
Can’t refund online when buying from mobile
by Melissa Raelynn
When I clicked on the Palladium Friday times for Dune 2, it took me to the Palladium and directly to the Thursday times first. So of course I did not verify that it was Friday again that I was booking for, and booked a Thursday time by accident. I was very disappointed to find out you cannot submit a refund online when purchasing on the Santikos mobile app. They make you call the guest care center number, which doesn’t open until 11am. I highly recommend Santikos changing this, as we are in a mobile app world, this is very inconvenient.
Have a Problem with Santikos - Movies & Rewards? Report Issue
Why should I report an Issue with Santikos - Movies & Rewards?
- Pulling issues faced by users like you is a good way to draw attention of Santikos - Movies & Rewards to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Santikos - Movies & Rewards customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Santikos - Movies & Rewards.
