Are you having issues? Select the issue you are having below and provide feedback to NuMi.
- Not user-friendly.
- Difficult to note and find favorite foods.
- Shopping doesn’t link to your account.
- Too many notifications.
The Smart adapt feature keeps starting over after it finishes calculating my new calorie count. I tried a force stop and restarting my phone. If I hit the back button to log something, it goes right back to smart adapt again and wants to calculate again.
The NuMi app is not working on my iPhone. When I try to open the app, I get a blank screen and it never opens.
The app stopped counting my steps but the settings shows it’s on
Scanner not working Several items from menu have limited options to choose from or inaccurate calorie count. Currently app takes too much time to deal with
The NUMI app food scanner stopped working. The bar code scanner is not working on neither my iPhone or my wives Samsung Android. Restarting the app nor reinstalling the app has worked.
Went on vacation for 2 weeks and stopped using app; now scanner will not work.
NuMi scan not working. Says to try later
Numi retroactively lowered the daily caloric intake for week one! Really? I went to the Nutrisystem chat to see if they could help. They told me they don't know what happened - NuMi may have "made a mistake" or I might have changed something by mistake. Doesn't instill a lot of confidence in NuMi.
Keep receiving error message which directs me to website but that results in error. Cannot access my journal
App is just a green screen
My app is only showing a green and blue screen. I can’t log any meals. Very frustrating!!
Numi app does not scan some bar coded Nutrisystem foods.
How do I edit my list of foods
My app will not show flex meals by the meal type. I changed my plan from 5 day to 7 day, but the change starts next month.
I received my 20lbs weight loss badge. But when I go into all my badges, I don't see it listed there with with my others. I have tried resetting my phone and it still doesn't show. Plz help.
The Numi app is opening up but sits on a white screen with the spinning Numi logo. This morning I left it to run & it took over 10 min on my new Samsung phone. Then when I input my food item it took about same amount of time to log that food. What is the fix? Thank you.
The NUMI app is Changing what I enter. I enter pork loin as PP and it changes it to other. I add carrots as a vegetable and it changes it to other.
NuMi will not hold power fuel logs. It changes them to Other. If I go back and edit it still changes them back to other.
Can't log in food categories when entering. Going on for 2 days
The Numi app is opening up but sits on a white screen with the spinning Numi logo. This morning I left it to run like that for over 30 min on my Samsung S23 phone. It does work on my Samsung pad, but stopped working on my phone.
I can't get on the Numi app. My android phone keeps giving me "Numi keeps stopping." I can't get on the app.
Numi app not working all day
For the last two days, I cannot get on the app. It’s just a green screen, like it’s frozen. I’ve tried to refresh, uninstall, reinstall, and nothing works
The NUMI app would not work on my android phone. Then, it WORKED! (for a week or so). Today, it no longer works. I have uninstalled and reinstalled several times. I have cleaned out caches and accessed NUMI on the NS website with no problem. I'd like to use my PHONE! All I'm getting today is the green circle arroud the NUMI logo.
I have tried to download/ open the NuMi app several times but all I get is the green screen. It is unresponsive.
Numi app has stopped adding my vegetable calories to my total calories.
I cant go back to log food for a previous day. I use to be able to.
I logged my weight yesterday and it kept spinning and spinning now it is frozen on my screen and I can’t do anything on the app.
My phone was updated at apple store, new battery , updated IOS . Numi app not working , only showing nutrisystem's green colored screen. Reinstalled app, still not working. I am scared of losing my data, been on program for 5 months.
The 55% OFF your a la carte order offer no longer works. I consistently log in the journal so receive the offer every 28 days. However, when I try to use it, some other offer pops up. Currently it is 50% off plans - don't know where that one is coming from, but it is not what I am "claiming". Would really appreciate someone fixing the glitch!
Complete guide to troubleshoot NuMi app on iOS and Android devices. Solve all NuMi app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Nutrisystem, developers of NuMi.
E-Mail: [email protected]
Website: 🌍 Visit NuMi Website
Privacy Policy: https://leaf.nutrisystem.com/privacy-policy/
Developer: Nutrisystem Inc
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