NuMi app not working? crashes or has problems?

NuMi Status

Published by on 2023-12-27

Research shows that people who keep track of their food, activity and progress
lose more weight than people who don’t! Stay on track for results with NuMi by
Nutrisystem®—the only weight loss app designed to support your Nutrisystem®
plan. NuMi® seamlessly integrates with your Nutrisystem® plan for easy
one-touch tracking.


I have a problem with NuMi

Are you having issues? Select the issue you are having below and provide feedback to NuMi.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
800.0%

Connection
33.3%

Not working
33.3%

Crashes
16.7%


Reported Issues: 48 Comments

By Henry Scott   2 months ago


Numi retroactively lowered the daily caloric intake for week one! Really? I went to the Nutrisystem chat to see if they could help. They told me they don't know what happened - NuMi may have "made a mistake" or I might have changed something by mistake. Doesn't instill a lot of confidence in NuMi.

By Kala   3 months ago


Keep receiving error message which directs me to website but that results in error. Cannot access my journal

By Chris Caliendo   6 months ago


App is just a green screen

By Barbara Theobald   6 months ago


My app is only showing a green and blue screen. I can’t log any meals. Very frustrating!!

By David Seibert   7 months ago


Numi app does not scan some bar coded Nutrisystem foods.

By Kate Smith   8 months ago


How do I edit my list of foods

By Kathryn Cornett   9 months ago


My app will not show flex meals by the meal type. I changed my plan from 5 day to 7 day, but the change starts next month.

By Kori Snyder   9 months ago


I received my 20lbs weight loss badge. But when I go into all my badges, I don't see it listed there with with my others. I have tried resetting my phone and it still doesn't show. Plz help.

By Kathy   9 months ago


The Numi app is opening up but sits on a white screen with the spinning Numi logo. This morning I left it to run & it took over 10 min on my new Samsung phone. Then when I input my food item it took about same amount of time to log that food. What is the fix? Thank you.

By Annette Shealy   10 months ago


The NUMI app is Changing what I enter. I enter pork loin as PP and it changes it to other. I add carrots as a vegetable and it changes it to other.

By Denise Cooney   10 months ago


NuMi will not hold power fuel logs. It changes them to Other. If I go back and edit it still changes them back to other.

By Vickie   10 months ago


Can't log in food categories when entering. Going on for 2 days

By DWAYNE P MALAKOWSKI   11 months ago


The Numi app is opening up but sits on a white screen with the spinning Numi logo. This morning I left it to run like that for over 30 min on my Samsung S23 phone. It does work on my Samsung pad, but stopped working on my phone.

By Sheila Schill   1 year ago


I can't get on the Numi app. My android phone keeps giving me "Numi keeps stopping." I can't get on the app.

By Sharon frank   1 year ago


Numi app not working all day

By Adrienne c   1 year ago


For the last two days, I cannot get on the app. It’s just a green screen, like it’s frozen. I’ve tried to refresh, uninstall, reinstall, and nothing works

By Peggy Ham   1 year ago


The NUMI app would not work on my android phone. Then, it WORKED! (for a week or so). Today, it no longer works. I have uninstalled and reinstalled several times. I have cleaned out caches and accessed NUMI on the NS website with no problem. I'd like to use my PHONE! All I'm getting today is the green circle arroud the NUMI logo.

By Gwen   1 year ago


I have tried to download/ open the NuMi app several times but all I get is the green screen. It is unresponsive.

By Scott D Shelton   1 year ago


Numi app has stopped adding my vegetable calories to my total calories.

By Mindy Petrellis   1 year ago


I cant go back to log food for a previous day. I use to be able to.

By Amy Ruppert   1 year ago


I logged my weight yesterday and it kept spinning and spinning now it is frozen on my screen and I can’t do anything on the app.

By Adrienne N Burrows   1 year ago


My phone was updated at apple store, new battery , updated IOS . Numi app not working , only showing nutrisystem's green colored screen. Reinstalled app, still not working. I am scared of losing my data, been on program for 5 months.

By Vickie   1 year ago


The 55% OFF your a la carte order offer no longer works. I consistently log in the journal so receive the offer every 28 days. However, when I try to use it, some other offer pops up. Currently it is 50% off plans - don't know where that one is coming from, but it is not what I am "claiming". Would really appreciate someone fixing the glitch!

By Claudette Booth   1 year ago


App won't allow shopping with current version numi app. I think I have newest app for Android. Please advise.

By Joan   1 year ago


App will not let me order food, says app needs to be updated to newer version, there is no we're to update it, I even Uninstalled and reinstalled app

By Tom McGlinn   1 year ago


Freezes when I try to add weight from earlier weigh ins.

By Ken Strackman   1 year ago


Numi takes forever to load. It shows the loading symbol circling for a long time. This just started occurring within the past week. It was fine previously. I cleared app cache and data. Still same issue. I uninstalled the app, restarted the phone, and reinstalled it. Same issue is occurring. Samsung Galaxy S21 Android version 12

By Carol Ranger   1 year ago


App will not open. It just keeps pulsing a green hexagon. I am uninstalled several times and get same result.

By Joy Outka   1 year ago


Your directions for resetting the start date do not work. I found this app difficult to use the first time around , it is still not working properly.

By Max Pelkey   1 year ago


The calendar date in the upper right corner won’t advance. I have to change it manually everyday to get my previous day to clear.

By Charlene Lawler   1 year ago


I accidentally touched quick add and I can not remove it from my meal journal

By Michelle   1 year ago


NuMi shows a blank page on iPhone and iPad. Removed from iPhone now won’t open at all. Help!

By Anna   1 year ago


App does open. Tried to download again and it won’t reinstall. I love the app to help me tracking all my info since I have kidney disease stage 3b.

By Janie Bjork   1 year ago


Progress appears stuck. Keeps spinning and won’t let me enter anything.

By Donna   1 year ago


Says I have a new item in news feed, but nothing is new and notification icon won’t go away. Tried installing/reinstalling, logging out and back in, and nothing will make the notification go away

By Mike   1 year ago


Numi App very slow to load. Sometimes have to keep restarting

By Carol   1 year ago


I can’t clear the notice on the news feed

By Robert Fraser   1 year ago


When I make a leaf recipe it’s not showing up in the flax meal as a recipe entry or anything I have to find the information what am I doing wrong

By Juli   1 year ago


Not opening up… icon doesn’t stop spinning and then kicks. I’ve used app for 2 years and has gotten progressively slower to work… and all of your pop-ups (which are ver annoying) cause it to lick-up sometimes. If I can get the app to work again (I’ve rebooted many times and still not resetting), I’d like a “No pop-up” option, too if possible…really causes issues from user side. Thanks!

By Kaycee Conger   1 year ago


For the past 3 days/nights approximately after 10:30PM the NUMI application continually crashes - I cannot access the program and continue to record my meal activities. H

By Laura   1 year ago


App won’t open just a green screen

By Mark Brown   1 year ago


I need to talk to a human being, live, in person no god damn texts or emails i cant make the thing work, i cant log things in, i cant clear something i fucked up nutrisystem tech support (nonexistent) cant help all me at 406-439-4101

By Bette   1 year ago


My NuMi app won't open. All I get is a green screen .

By Colleen Forsyth   1 year ago


App will not open. Flashes then crashes.

By FRANCIS MR BASCELLI   1 year ago


App keeps shutting down

By ALAN LADD   1 year ago


My numi app will not open. Been having problems for last week.

By Melissa Groom   1 year ago


My new me app is not working all I see is a green screen. Please help!

By Keith W Cales   2 years ago


Numi app doesn't register your meals. You can enter or scan the meals but numi doesn't retain your entries. You have to enter multiple times.


Common dislikes about NuMi app

- Not user-friendly.

- Difficult to note and find favorite foods.

- Shopping doesn’t link to your account.

- Too many notifications.



Have a Problem with NuMi? Report Issue

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Common NuMi Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot NuMi app on iOS and Android devices. Solve all NuMi app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. NuMi iPhone Issues and Solutions

  2. NuMi Android App Issues and Solutions

   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Nutrisystem, developers of NuMi.


100% Contact Match

Developer: Nutrisystem Inc

E-Mail: [email protected]

Website: Visit NuMi Website

100% Contact Match

Developer: NUMI

E-Mail: [email protected]

Website: Visit NUMI Website



About this app

Fresh content added daily! • Gain exclusive access to our biweekly newsletters full of the latest weight loss tips and tricks. • One-Touch Tracking: Quick Log allows you to track Nutrisystem® meals, PowerFuels, SmartCarbs and other food types with one tap. • Scanning: Access our database of 1 million+ foods and scan barcodes for quick, convenient logging.  Log a recipe and it easily converts to PowerFuels, SmartCarbs and Extras in your Journal. • Plan Guidance: Shows you exactly what to eat and when, taking the planning off your plate. • Smart Reminders: this app reminds you when to log your meals, water intake, activity and weight so you never miss a beat. • A La Carte Shopping: With the this app® A La Carte Shop at your fingertips, you can order all your Nutrisystem® A La Carte essentials anywhere, anytime.  Stay on track for results with this app by Nutrisystem®—the only weight loss app designed to support your Nutrisystem® plan. this app® seamlessly integrates with your Nutrisystem® plan for easy one-touch tracking.  Don’t wait a second longer: Tap into a healthier lifestyle and let this app® guide the way! • NEW! this app SmartAdapt™: As you lose weight and track your progress, this app SmartAdapt intelligently tailors your plan to recommend the right amount of foods for your body. • this app Challenges: Stay motivated by joining our action-packed challenges!  Whether you’re at the grocery store or dining at your favorite restaurant chain, we can help you keep track! • Plan your Flex Meals: Turn any meal occasion into a Flex Meal, with Nutrisystem recipes that show you exactly how many SmartCarbs, PowerFuels, etc. are in each serving. • Plan your week: Copy and duplicate meals for faster tracking.  Plus, nutritional info for thousands of other foods! • The Leaf: Find weight loss tips, articles and hundreds of healthy recipes catered to your weight loss plan.  Play to win prizes, rewards and savings. • News Feed: Learn about exclusive offers, contests, giveaways and more! • Complete Nutrisystem® entrée database with barcode scanner for easy tracking.  Celebrate your success by collecting and sharing new Weight Loss Milestone badges! • Sync with Fitbit® to import your activity data right into this app®.  Research shows that people who keep track of their food, activity and progress lose more weight than people who don’t!  Choose a proven plan like Uniquely Yours or try Uniquely Yours MAX+ and we’ll deliver it right to your door! • Photos: Capture your journey with snapshots of your accomplishments.  Log your Nutrisystem® foods, water, activity, and much more.  Order Nutrisystem® plans directly from the this app® app.  Not a Nutrisystem® customer yet?  Checkout is fast and easy! • NEW!  Use this app® to learn more about the Nutrisystem® program, get special offers and use the FREE calorie tracker! 



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