NuMi app not working? crashes or has problems?

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I have a problem with NuMi

Are you having issues? Select the issue you are having below and provide feedback to NuMi.



⚠️ Most reported problems ⚠️
Something else
51.4%

Not working
27.9%

Crashes
12.6%

Screen
2.7%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
D
David Zehr:

[Solved] Numi app will not let me login.

B
Beth Miller:

Numi won't open on my pixel phone.

M
Mary:

Need to update

B
Bethany Cataldo:

NuMi journal app on Android not work. Has it been discontinued?

B
Bethany Cataldo:

I have the NuMi app on my cell phone and I use it daily I log all my meals. It won't work today

J
Jack:

Requests the uninstall of app Network Utilities

📋 57 Reported Issues:

T
Tracy A Barrera 2025-04-14

problem installinf nutri system app on my iphone 7

J
Jack 2024-12-04

Requests the removal of Network Apps

K
Kimberly Blaha 2024-09-11

The Smart adapt feature keeps starting over after it finishes calculating my new calorie count. I tried a force stop and restarting my phone. If I hit the back button to log something, it goes right back to smart adapt again and wants to calculate again.

C
Chuck Cobb 2024-08-26

The NuMi app is not working on my iPhone. When I try to open the app, I get a blank screen and it never opens.

B
Brenda 2024-06-15

The app stopped counting my steps but the settings shows it’s on

T
T Kutzko 2024-05-31

Scanner not working Several items from menu have limited options to choose from or inaccurate calorie count. Currently app takes too much time to deal with

M
Mark Bolton 2024-05-30

The NUMI app food scanner stopped working. The bar code scanner is not working on neither my iPhone or my wives Samsung Android. Restarting the app nor reinstalling the app has worked.

A
Al Anglin 2024-05-30

Went on vacation for 2 weeks and stopped using app; now scanner will not work.

D
Daniel Mcneil 2024-05-30

NuMi scan not working. Says to try later

H
Henry Scott 2024-02-04

Numi retroactively lowered the daily caloric intake for week one! Really? I went to the Nutrisystem chat to see if they could help. They told me they don't know what happened - NuMi may have "made a mistake" or I might have changed something by mistake. Doesn't instill a lot of confidence in NuMi.

K
Kala 2024-01-26

Keep receiving error message which directs me to website but that results in error. Cannot access my journal

C
Chris Caliendo 2023-10-21

App is just a green screen

B
Barbara Theobald 2023-10-05

My app is only showing a green and blue screen. I can’t log any meals. Very frustrating!!

D
David Seibert 2023-09-25

Numi app does not scan some bar coded Nutrisystem foods.

K
Kate Smith 2023-07-29

How do I edit my list of foods

K
Kathryn Cornett 2023-07-23

My app will not show flex meals by the meal type. I changed my plan from 5 day to 7 day, but the change starts next month.

K
Kori Snyder 2023-07-03

I received my 20lbs weight loss badge. But when I go into all my badges, I don't see it listed there with with my others. I have tried resetting my phone and it still doesn't show. Plz help.

K
Kathy 2023-06-29

The Numi app is opening up but sits on a white screen with the spinning Numi logo. This morning I left it to run & it took over 10 min on my new Samsung phone. Then when I input my food item it took about same amount of time to log that food. What is the fix? Thank you.

A
Annette Shealy 2023-06-06

The NUMI app is Changing what I enter. I enter pork loin as PP and it changes it to other. I add carrots as a vegetable and it changes it to other.

D
Denise Cooney 2023-06-06

NuMi will not hold power fuel logs. It changes them to Other. If I go back and edit it still changes them back to other.

V
Vickie 2023-06-04

Can't log in food categories when entering. Going on for 2 days

D
DWAYNE P MALAKOWSKI 2023-05-18

The Numi app is opening up but sits on a white screen with the spinning Numi logo. This morning I left it to run like that for over 30 min on my Samsung S23 phone. It does work on my Samsung pad, but stopped working on my phone.

S
Sheila Schill 2023-04-17

I can't get on the Numi app. My android phone keeps giving me "Numi keeps stopping." I can't get on the app.

S
Sharon Frank 2023-04-16

Numi app not working all day

A
Adrienne C 2023-03-18

For the last two days, I cannot get on the app. It’s just a green screen, like it’s frozen. I’ve tried to refresh, uninstall, reinstall, and nothing works

P
Peggy Ham 2023-03-16

The NUMI app would not work on my android phone. Then, it WORKED! (for a week or so). Today, it no longer works. I have uninstalled and reinstalled several times. I have cleaned out caches and accessed NUMI on the NS website with no problem. I'd like to use my PHONE! All I'm getting today is the green circle arroud the NUMI logo.

G
Gwen 2023-03-13

I have tried to download/ open the NuMi app several times but all I get is the green screen. It is unresponsive.

S
Scott D Shelton 2023-02-28

Numi app has stopped adding my vegetable calories to my total calories.

M
Mindy Petrellis 2022-11-17

I cant go back to log food for a previous day. I use to be able to.

A
Amy Ruppert 2022-10-28

I logged my weight yesterday and it kept spinning and spinning now it is frozen on my screen and I can’t do anything on the app.

A
Adrienne N Burrows 2022-10-25

My phone was updated at apple store, new battery , updated IOS . Numi app not working , only showing nutrisystem's green colored screen. Reinstalled app, still not working. I am scared of losing my data, been on program for 5 months.

V
Vickie 2022-10-18

The 55% OFF your a la carte order offer no longer works. I consistently log in the journal so receive the offer every 28 days. However, when I try to use it, some other offer pops up. Currently it is 50% off plans - don't know where that one is coming from, but it is not what I am "claiming". Would really appreciate someone fixing the glitch!

C
Claudette Booth 2022-10-11

App won't allow shopping with current version numi app. I think I have newest app for Android. Please advise.

J
Joan 2022-10-10

App will not let me order food, says app needs to be updated to newer version, there is no we're to update it, I even Uninstalled and reinstalled app

T
Tom McGlinn 2022-09-26

Freezes when I try to add weight from earlier weigh ins.

K
Ken Strackman 2022-09-22

Numi takes forever to load. It shows the loading symbol circling for a long time. This just started occurring within the past week. It was fine previously. I cleared app cache and data. Still same issue. I uninstalled the app, restarted the phone, and reinstalled it. Same issue is occurring. Samsung Galaxy S21 Android version 12

C
Carol Ranger 2022-09-14

App will not open. It just keeps pulsing a green hexagon. I am uninstalled several times and get same result.

J
Joy Outka 2022-08-29

Your directions for resetting the start date do not work. I found this app difficult to use the first time around , it is still not working properly.

M
Max Pelkey 2022-07-29

The calendar date in the upper right corner won’t advance. I have to change it manually everyday to get my previous day to clear.

C
Charlene Lawler 2022-07-24

I accidentally touched quick add and I can not remove it from my meal journal

M
Michelle 2022-07-15

NuMi shows a blank page on iPhone and iPad. Removed from iPhone now won’t open at all. Help!

A
Anna 2022-07-13

App does open. Tried to download again and it won’t reinstall. I love the app to help me tracking all my info since I have kidney disease stage 3b.

J
Janie Bjork 2022-07-05

Progress appears stuck. Keeps spinning and won’t let me enter anything.

D
Donna 2022-07-03

Says I have a new item in news feed, but nothing is new and notification icon won’t go away. Tried installing/reinstalling, logging out and back in, and nothing will make the notification go away

M
Mike 2022-06-28

Numi App very slow to load. Sometimes have to keep restarting

C
Carol 2022-06-26

I can’t clear the notice on the news feed

R
Robert Fraser 2022-06-20

When I make a leaf recipe it’s not showing up in the flax meal as a recipe entry or anything I have to find the information what am I doing wrong

J
Juli 2022-06-18

Not opening up… icon doesn’t stop spinning and then kicks. I’ve used app for 2 years and has gotten progressively slower to work… and all of your pop-ups (which are ver annoying) cause it to lick-up sometimes. If I can get the app to work again (I’ve rebooted many times and still not resetting), I’d like a “No pop-up” option, too if possible…really causes issues from user side. Thanks!

K
Kaycee Conger 2022-06-06

For the past 3 days/nights approximately after 10:30PM the NUMI application continually crashes - I cannot access the program and continue to record my meal activities. H

L
Laura 2022-06-02

App won’t open just a green screen

M
Mark Brown 2022-05-31

I need to talk to a human being, live, in person no god damn texts or emails i cant make the thing work, i cant log things in, i cant clear something i fucked up nutrisystem tech support (nonexistent) cant help all me at 406-439-4101

B
Bette 2022-05-30

My NuMi app won't open. All I get is a green screen .

C
Colleen Forsyth 2022-05-29

App will not open. Flashes then crashes.

F
FRANCIS MR BASCELLI 2022-05-16

App keeps shutting down

A
ALAN LADD 2022-05-15

My numi app will not open. Been having problems for last week.

M
Melissa Groom 2022-05-11

My new me app is not working all I see is a green screen. Please help!

K
Keith W Cales 2022-04-08

Numi app doesn't register your meals. You can enter or scan the meals but numi doesn't retain your entries. You have to enter multiple times.

Showing 1-57 of 57 reported issues:

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