Research shows that people who keep track of their food, activity and progress
lose more weight than people who don’t! Stay on track for results with NuMi by
Nutrisystem®—the only weight loss app designed to support your Nutrisystem®
plan. NuMi® seamlessly integrates with your Nutrisystem® plan for easy
one-touch tracking.
Are you having issues? Select the issue you are having below and provide feedback to NuMi.
By Henry Scott 2 months ago
Numi retroactively lowered the daily caloric intake for week one! Really? I went to the Nutrisystem chat to see if they could help. They told me they don't know what happened - NuMi may have "made a mistake" or I might have changed something by mistake. Doesn't instill a lot of confidence in NuMi.
By Kala 3 months ago
Keep receiving error message which directs me to website but that results in error. Cannot access my journal
By Chris Caliendo 6 months ago
App is just a green screen
By Barbara Theobald 6 months ago
My app is only showing a green and blue screen. I can’t log any meals. Very frustrating!!
By David Seibert 7 months ago
Numi app does not scan some bar coded Nutrisystem foods.
By Kate Smith 8 months ago
How do I edit my list of foods
By Kathryn Cornett 9 months ago
My app will not show flex meals by the meal type. I changed my plan from 5 day to 7 day, but the change starts next month.
By Kori Snyder 9 months ago
I received my 20lbs weight loss badge. But when I go into all my badges, I don't see it listed there with with my others. I have tried resetting my phone and it still doesn't show. Plz help.
By Kathy 9 months ago
The Numi app is opening up but sits on a white screen with the spinning Numi logo. This morning I left it to run & it took over 10 min on my new Samsung phone. Then when I input my food item it took about same amount of time to log that food. What is the fix? Thank you.
By Annette Shealy 10 months ago
The NUMI app is Changing what I enter. I enter pork loin as PP and it changes it to other. I add carrots as a vegetable and it changes it to other.
By Denise Cooney 10 months ago
NuMi will not hold power fuel logs. It changes them to Other. If I go back and edit it still changes them back to other.
By Vickie 10 months ago
Can't log in food categories when entering. Going on for 2 days
By DWAYNE P MALAKOWSKI 11 months ago
The Numi app is opening up but sits on a white screen with the spinning Numi logo. This morning I left it to run like that for over 30 min on my Samsung S23 phone. It does work on my Samsung pad, but stopped working on my phone.
By Sheila Schill 1 year ago
I can't get on the Numi app. My android phone keeps giving me "Numi keeps stopping." I can't get on the app.
By Sharon frank 1 year ago
Numi app not working all day
By Adrienne c 1 year ago
For the last two days, I cannot get on the app. It’s just a green screen, like it’s frozen. I’ve tried to refresh, uninstall, reinstall, and nothing works
By Peggy Ham 1 year ago
The NUMI app would not work on my android phone. Then, it WORKED! (for a week or so). Today, it no longer works. I have uninstalled and reinstalled several times. I have cleaned out caches and accessed NUMI on the NS website with no problem. I'd like to use my PHONE! All I'm getting today is the green circle arroud the NUMI logo.
By Gwen 1 year ago
I have tried to download/ open the NuMi app several times but all I get is the green screen. It is unresponsive.
By Scott D Shelton 1 year ago
Numi app has stopped adding my vegetable calories to my total calories.
By Mindy Petrellis 1 year ago
I cant go back to log food for a previous day. I use to be able to.
By Amy Ruppert 1 year ago
I logged my weight yesterday and it kept spinning and spinning now it is frozen on my screen and I can’t do anything on the app.
By Adrienne N Burrows 1 year ago
My phone was updated at apple store, new battery , updated IOS . Numi app not working , only showing nutrisystem's green colored screen. Reinstalled app, still not working. I am scared of losing my data, been on program for 5 months.
By Vickie 1 year ago
The 55% OFF your a la carte order offer no longer works. I consistently log in the journal so receive the offer every 28 days. However, when I try to use it, some other offer pops up. Currently it is 50% off plans - don't know where that one is coming from, but it is not what I am "claiming". Would really appreciate someone fixing the glitch!
By Claudette Booth 1 year ago
App won't allow shopping with current version numi app. I think I have newest app for Android. Please advise.
By Joan 1 year ago
App will not let me order food, says app needs to be updated to newer version, there is no we're to update it, I even Uninstalled and reinstalled app
By Tom McGlinn 1 year ago
Freezes when I try to add weight from earlier weigh ins.
By Ken Strackman 1 year ago
Numi takes forever to load. It shows the loading symbol circling for a long time. This just started occurring within the past week. It was fine previously. I cleared app cache and data. Still same issue. I uninstalled the app, restarted the phone, and reinstalled it. Same issue is occurring. Samsung Galaxy S21 Android version 12
By Carol Ranger 1 year ago
App will not open. It just keeps pulsing a green hexagon. I am uninstalled several times and get same result.
By Joy Outka 1 year ago
Your directions for resetting the start date do not work. I found this app difficult to use the first time around , it is still not working properly.
By Max Pelkey 1 year ago
The calendar date in the upper right corner won’t advance. I have to change it manually everyday to get my previous day to clear.
By Charlene Lawler 1 year ago
I accidentally touched quick add and I can not remove it from my meal journal
By Michelle 1 year ago
NuMi shows a blank page on iPhone and iPad. Removed from iPhone now won’t open at all. Help!
By Anna 1 year ago
App does open. Tried to download again and it won’t reinstall. I love the app to help me tracking all my info since I have kidney disease stage 3b.
By Janie Bjork 1 year ago
Progress appears stuck. Keeps spinning and won’t let me enter anything.
By Donna 1 year ago
Says I have a new item in news feed, but nothing is new and notification icon won’t go away. Tried installing/reinstalling, logging out and back in, and nothing will make the notification go away
By Mike 1 year ago
Numi App very slow to load. Sometimes have to keep restarting
By Carol 1 year ago
I can’t clear the notice on the news feed
By Robert Fraser 1 year ago
When I make a leaf recipe it’s not showing up in the flax meal as a recipe entry or anything I have to find the information what am I doing wrong
By Juli 1 year ago
Not opening up… icon doesn’t stop spinning and then kicks. I’ve used app for 2 years and has gotten progressively slower to work… and all of your pop-ups (which are ver annoying) cause it to lick-up sometimes. If I can get the app to work again (I’ve rebooted many times and still not resetting), I’d like a “No pop-up” option, too if possible…really causes issues from user side. Thanks!
By Kaycee Conger 1 year ago
For the past 3 days/nights approximately after 10:30PM the NUMI application continually crashes - I cannot access the program and continue to record my meal activities. H
By Laura 1 year ago
App won’t open just a green screen
By Mark Brown 1 year ago
I need to talk to a human being, live, in person no god damn texts or emails i cant make the thing work, i cant log things in, i cant clear something i fucked up nutrisystem tech support (nonexistent) cant help all me at 406-439-4101
By Bette 1 year ago
My NuMi app won't open. All I get is a green screen .
By Colleen Forsyth 1 year ago
App will not open. Flashes then crashes.
By FRANCIS MR BASCELLI 1 year ago
App keeps shutting down
By ALAN LADD 1 year ago
My numi app will not open. Been having problems for last week.
By Melissa Groom 1 year ago
My new me app is not working all I see is a green screen. Please help!
By Keith W Cales 2 years ago
Numi app doesn't register your meals. You can enter or scan the meals but numi doesn't retain your entries. You have to enter multiple times.
- Not user-friendly.
- Difficult to note and find favorite foods.
- Shopping doesn’t link to your account.
- Too many notifications.
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Complete guide to troubleshoot NuMi app on iOS and Android devices. Solve all NuMi app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Nutrisystem, developers of NuMi.
100% Contact Match
Developer: Nutrisystem Inc
E-Mail: [email protected]
Website: Visit NuMi Website
100% Contact Match
Developer: NUMI
E-Mail: [email protected]
Website: Visit NUMI Website
Fresh content added daily! • Gain exclusive access to our biweekly newsletters full of the latest weight loss tips and tricks. • One-Touch Tracking: Quick Log allows you to track Nutrisystem® meals, PowerFuels, SmartCarbs and other food types with one tap. • Scanning: Access our database of 1 million+ foods and scan barcodes for quick, convenient logging. Log a recipe and it easily converts to PowerFuels, SmartCarbs and Extras in your Journal. • Plan Guidance: Shows you exactly what to eat and when, taking the planning off your plate. • Smart Reminders: this app reminds you when to log your meals, water intake, activity and weight so you never miss a beat. • A La Carte Shopping: With the this app® A La Carte Shop at your fingertips, you can order all your Nutrisystem® A La Carte essentials anywhere, anytime. Stay on track for results with this app by Nutrisystem®—the only weight loss app designed to support your Nutrisystem® plan. this app® seamlessly integrates with your Nutrisystem® plan for easy one-touch tracking. Don’t wait a second longer: Tap into a healthier lifestyle and let this app® guide the way! • NEW! this app SmartAdapt™: As you lose weight and track your progress, this app SmartAdapt intelligently tailors your plan to recommend the right amount of foods for your body. • this app Challenges: Stay motivated by joining our action-packed challenges! Whether you’re at the grocery store or dining at your favorite restaurant chain, we can help you keep track! • Plan your Flex Meals: Turn any meal occasion into a Flex Meal, with Nutrisystem recipes that show you exactly how many SmartCarbs, PowerFuels, etc. are in each serving. • Plan your week: Copy and duplicate meals for faster tracking. Plus, nutritional info for thousands of other foods! • The Leaf: Find weight loss tips, articles and hundreds of healthy recipes catered to your weight loss plan. Play to win prizes, rewards and savings. • News Feed: Learn about exclusive offers, contests, giveaways and more! • Complete Nutrisystem® entrée database with barcode scanner for easy tracking. Celebrate your success by collecting and sharing new Weight Loss Milestone badges! • Sync with Fitbit® to import your activity data right into this app®. Research shows that people who keep track of their food, activity and progress lose more weight than people who don’t! Choose a proven plan like Uniquely Yours or try Uniquely Yours MAX+ and we’ll deliver it right to your door! • Photos: Capture your journey with snapshots of your accomplishments. Log your Nutrisystem® foods, water, activity, and much more. Order Nutrisystem® plans directly from the this app® app. Not a Nutrisystem® customer yet? Checkout is fast and easy! • NEW! Use this app® to learn more about the Nutrisystem® program, get special offers and use the FREE calorie tracker!