NuMi app not working? crashes or has problems?

NuMi Status


I have a problem with NuMi

Are you having issues? Select the issue you are having below and provide feedback to NuMi.




⚠️ Most reported problems ⚠️

Not working
57.3%

Crashes
14.5%

Something else
12.1%

Connection
8.9%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of NuMi Problems 😠👌🔥

- Not user-friendly.

- Difficult to note and find favorite foods.

- Shopping doesn’t link to your account.

- Too many notifications.

  55 Reported Issues: 😵🆘🛟🚨📢

Kimberly Blaha
2024-09-11

The Smart adapt feature keeps starting over after it finishes calculating my new calorie count. I tried a force stop and restarting my phone. If I hit the back button to log something, it goes right back to smart adapt again and wants to calculate again.

Chuck Cobb
2024-08-26

The NuMi app is not working on my iPhone. When I try to open the app, I get a blank screen and it never opens.

Brenda
2024-06-15

The app stopped counting my steps but the settings shows it’s on

T Kutzko
2024-05-31

Scanner not working Several items from menu have limited options to choose from or inaccurate calorie count. Currently app takes too much time to deal with

Mark Bolton
2024-05-30

The NUMI app food scanner stopped working. The bar code scanner is not working on neither my iPhone or my wives Samsung Android. Restarting the app nor reinstalling the app has worked.

Al Anglin
2024-05-30

Went on vacation for 2 weeks and stopped using app; now scanner will not work.

Daniel Mcneil
2024-05-30

NuMi scan not working. Says to try later

Henry Scott
2024-02-04

Numi retroactively lowered the daily caloric intake for week one! Really? I went to the Nutrisystem chat to see if they could help. They told me they don't know what happened - NuMi may have "made a mistake" or I might have changed something by mistake. Doesn't instill a lot of confidence in NuMi.

Kala
2024-01-26

Keep receiving error message which directs me to website but that results in error. Cannot access my journal

Chris Caliendo
2023-10-21

App is just a green screen

Barbara Theobald
2023-10-05

My app is only showing a green and blue screen. I can’t log any meals. Very frustrating!!

David Seibert
2023-09-25

Numi app does not scan some bar coded Nutrisystem foods.

Kate Smith
2023-07-29

How do I edit my list of foods

Kathryn Cornett
2023-07-23

My app will not show flex meals by the meal type. I changed my plan from 5 day to 7 day, but the change starts next month.

Kori Snyder
2023-07-03

I received my 20lbs weight loss badge. But when I go into all my badges, I don't see it listed there with with my others. I have tried resetting my phone and it still doesn't show. Plz help.

Kathy
2023-06-29

The Numi app is opening up but sits on a white screen with the spinning Numi logo. This morning I left it to run & it took over 10 min on my new Samsung phone. Then when I input my food item it took about same amount of time to log that food. What is the fix? Thank you.

Annette Shealy
2023-06-06

The NUMI app is Changing what I enter. I enter pork loin as PP and it changes it to other. I add carrots as a vegetable and it changes it to other.

Denise Cooney
2023-06-06

NuMi will not hold power fuel logs. It changes them to Other. If I go back and edit it still changes them back to other.

Vickie
2023-06-04

Can't log in food categories when entering. Going on for 2 days

DWAYNE P MALAKOWSKI
2023-05-18

The Numi app is opening up but sits on a white screen with the spinning Numi logo. This morning I left it to run like that for over 30 min on my Samsung S23 phone. It does work on my Samsung pad, but stopped working on my phone.

Sheila Schill
2023-04-17

I can't get on the Numi app. My android phone keeps giving me "Numi keeps stopping." I can't get on the app.

Sharon Frank
2023-04-16

Numi app not working all day

Adrienne C
2023-03-18

For the last two days, I cannot get on the app. It’s just a green screen, like it’s frozen. I’ve tried to refresh, uninstall, reinstall, and nothing works

Peggy Ham
2023-03-16

The NUMI app would not work on my android phone. Then, it WORKED! (for a week or so). Today, it no longer works. I have uninstalled and reinstalled several times. I have cleaned out caches and accessed NUMI on the NS website with no problem. I'd like to use my PHONE! All I'm getting today is the green circle arroud the NUMI logo.

Gwen
2023-03-13

I have tried to download/ open the NuMi app several times but all I get is the green screen. It is unresponsive.

Scott D Shelton
2023-02-28

Numi app has stopped adding my vegetable calories to my total calories.

Mindy Petrellis
2022-11-17

I cant go back to log food for a previous day. I use to be able to.

Amy Ruppert
2022-10-28

I logged my weight yesterday and it kept spinning and spinning now it is frozen on my screen and I can’t do anything on the app.

Adrienne N Burrows
2022-10-25

My phone was updated at apple store, new battery , updated IOS . Numi app not working , only showing nutrisystem's green colored screen. Reinstalled app, still not working. I am scared of losing my data, been on program for 5 months.

Vickie
2022-10-18

The 55% OFF your a la carte order offer no longer works. I consistently log in the journal so receive the offer every 28 days. However, when I try to use it, some other offer pops up. Currently it is 50% off plans - don't know where that one is coming from, but it is not what I am "claiming". Would really appreciate someone fixing the glitch!

Showing 1-30 of 55

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Common NuMi Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot NuMi app on iOS and Android devices. Solve all NuMi app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. NuMi iPhone Issues and Solutions

  2. NuMi Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Nutrisystem, developers of NuMi.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit NuMi Website

Privacy Policy: https://leaf.nutrisystem.com/privacy-policy/

Developer: Nutrisystem Inc




About this app

Fresh content added daily! • Gain exclusive access to our biweekly newsletters full of the latest weight loss tips and tricks. • One-Touch Tracking: Quick Log allows you to track Nutrisystem® meals, PowerFuels, SmartCarbs and other food types with one tap. • Scanning: Access our database of 1 million+ foods and scan barcodes for quick, convenient logging.  Log a recipe and it easily converts to PowerFuels, SmartCarbs and Extras in your Journal. • Plan Guidance: Shows you exactly what to eat and when, taking the planning off your plate. • Smart Reminders: this app reminds you when to log your meals, water intake, activity and weight so you never miss a beat. • A La Carte Shopping: With the this app® A La Carte Shop at your fingertips, you can order all your Nutrisystem® A La Carte essentials anywhere, anytime.  Stay on track for results with this app by Nutrisystem®—the only weight loss app designed to support your Nutrisystem® plan. this app® seamlessly integrates with your Nutrisystem® plan for easy one-touch tracking.  Don’t wait a second longer: Tap into a healthier lifestyle and let this app® guide the way! • NEW! this app SmartAdapt™: As you lose weight and track your progress, this app SmartAdapt intelligently tailors your plan to recommend the right amount of foods for your body. • this app Challenges: Stay motivated by joining our action-packed challenges!  Whether you’re at the grocery store or dining at your favorite restaurant chain, we can help you keep track! • Plan your Flex Meals: Turn any meal occasion into a Flex Meal, with Nutrisystem recipes that show you exactly how many SmartCarbs, PowerFuels, etc. are in each serving. • Plan your week: Copy and duplicate meals for faster tracking.  Plus, nutritional info for thousands of other foods! • The Leaf: Find weight loss tips, articles and hundreds of healthy recipes catered to your weight loss plan.  Play to win prizes, rewards and savings. • News Feed: Learn about exclusive offers, contests, giveaways and more! • Complete Nutrisystem® entrée database with barcode scanner for easy tracking.  Celebrate your success by collecting and sharing new Weight Loss Milestone badges! • Sync with Fitbit® to import your activity data right into this app®.  Research shows that people who keep track of their food, activity and progress lose more weight than people who don’t!  Choose a proven plan like Uniquely Yours or try Uniquely Yours MAX+ and we’ll deliver it right to your door! • Photos: Capture your journey with snapshots of your accomplishments.  Log your Nutrisystem® foods, water, activity, and much more.  Order Nutrisystem® plans directly from the this app® app.  Not a Nutrisystem® customer yet?  Checkout is fast and easy! • NEW!  Use this app® to learn more about the Nutrisystem® program, get special offers and use the FREE calorie tracker!