My-EOP app not working? crashes or has problems?

My-EOP Status

Last Updated on 2023-10-18 by Guest Communications Corporation

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Common My-EOP Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot My-EOP app on iOS and Android devices. Solve all My-EOP app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

My-EOP iPhone Issues and Solutions

My-EOP iOS app crashes, not working, errors
My-EOP iOS app network issues
My-EOP on iOS has black/white screen

My-EOP Android App Issues and Solutions

My-EOP has errors/crashing/not working
My-EOP server network connectivity issues
My-EOP has black screen

My-EOP iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever My-EOP app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix My-EOP app crashes or not working on Iphone (iOS):

Close and restart the My-EOP app on iPhone
Update My-EOP app to the Latest Version for iOS
Uninstall and reinstall My-EOP iPhone app
Update your iPhone to the latest iOS version

Fix My-EOP on iPhone unable to connect to server/internet connection issues::

To resolve My-EOP network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix My-EOP black/white screen (blank screen) on iPhone:

Follow the My-EOP iOS app troubleshooting guide Here →

My-EOP Android App Issues and Solutions

Fix My-EOP not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent My-EOP app issues:

Force Stop the My-EOP App
1. On android, goto "Settings" » click My-EOP app. » click "Force Stop".

Update My-EOP to the latest version on PlayStore

Clear My-EOP App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "My-EOP app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch My-EOP.

Fix My-EOP unable to contact server/ My-EOP internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click My-EOP » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got My-EOP » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch My-EOP on android.

Solve My-EOP black/white screens issue on Android:

Follow the My-EOP android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Guest Communications Corporation, developers of My-EOP.

About this app

My-EOP is a quick reference application that helps keep your staff prepared for emergency situations such as bomb threats, fire emergencies, and system failures. Because it is completely customized, My-EOP allows you to convey information specific to your safety policies and emergency procedures.