Company Name: timeshel inc.
About: timeshel is a monthly photo printing service that makes it easy to preserve your
favorite moments and document your life story with professional grade prints -
all from your iPhone or iPad.
How does it work?
Add moments to your timeshel
story throughout the month.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of timeshel inc.
E-Mail: [email protected]
Website: 🌍 Visit timeshel Website
Privacy Policy: https://www.timeshel.co/privacy-policy.pdf
Developer: timeshel inc.
Protect your data and wallet. We investigate the developer's website (Timeshel.co), verify they're legit, and uncover hidden scams or complaints.
by Mom Trying To Capture Memories
I used to LOVE my subscription to Timeshel so much. I even got my daughter an account of her own. I’ve been a user for 2 years. Though the prints are beautiful, if you do not manual ‘skip’ months, you will be billed. The customer service leaves a great deal to be desired. The only method of communication is email. In the past, I would get a response within 2/3 days. My most recent billing issue, I’ve still not gotten a response about and have instead had to issue a dispute through my credit card company. Beautiful prints can be found through a number of easy to se apps, consider one highly rated in customer service. You may not ever need them but if you have an issue, you’ll appreciate having them…Timeshel definitely does not have quick to respond customer service.
by Gavin77hi
Julie I noticed u wrote your review a year ago. Do u still think this app is user friendly today? I’m sure you do not as I. I am cancelling after almost 4 years of service. The app has changed so much and now never works properly. I waste so much time trying to upload photos that never appear in my monthly selection. I sat here today for an hour trying to get my photos uploaded, it goes thru the process and then nothing appears or maybe one if your lucky. You are no longer able to edit the photos in the app anymore either which was a nice feature. It’s super annoying now and i have had enough. You can’t call and talk to anyone only email which is way too much to type going back and forth quite honestly. Finding another source. Wouldn’t recommend.
by Saryna D
I’m still awaiting a response, and I’ll change my review once they do. I attempted to skip a month of billing for the month of August since I have no photos to print. It instead tried to skip the previous month (which I already was billed for and received) and charged me for August! The person who responded to me didn’t understand the problem because they just offered to send me July photos again? Or give me store credit. But I need the money for living as I am a student. It makes me wonder if they even keep track of the transactions.
Update: they charged me and didn’t reply to my last email. I’m removing my account. What a scam.