Comfy Reviews

Comfy is so frustrating to use for our office. The descriptions for work spaces are not correct. It makes you “confirm” your booking an hour before, so if I book it for 8 am I have to confirm at 7 am, but it doesn’t prompt you or send a notification, so I have yet to remember to do this since at 7 am I’m busy getting ready and getting the kids out the door. And then you get to the office, realize you don’t have a booking, and can’t even remember which one you booked (app doesn’t keep a record of it). Overall just not effective and very frustrating. Most people at the office don’t even use it because it’s not accurate, so everyone is just roaming around looking for an open desk.

It’s so hard to navigate and find what I’m looking for. Comfy should be dead simple: Find my location and let me give feedback about the temperature. But the first part is soooo hard. I don’t know how many taps I need to do to find my location. I lost count.
All the navigation options are unclear. If I set a favorite I don’t know where to find it or how to change it. It’s a very useful app that I wish was much easier to use.

When Comfy works, it’s convenient and great. That said, connectivity it sporadic AT BEST. You will frequently have to quit Comfy and reopen it in order to get it to connect to your building. Sometimes it will even lock you out for 10 min even though your request did not go through.

If they fix the bugs, then this would easily be a 5 star app.

iPhone UI Elements in “ears” still don’t display properly in Dark Mode. This seems to be a problem where particular companies provide logo headers with their names and these headers are all white and don’t meet the standards needed for such header images. Yet Comfy sellers don’t push back to get it corrected - it’s your app and company name that is made to look bad as a result.

Not too bad but:
- only one change every 10 minutes
- no desired temperature. Just up or down
- lost of connexion requiring either to be connected over wifi or to reinstall Comfy
- temperature changes are done only through Comfy .

Comfy doesn’t work, I open it and stays on a page telling me to select the building and goes nowhere, nothing to select.

Comfy support link doesn’t work, opens a Zendesk page with an error.

There’s no way to change the temperature and we are toasting in the meeting room.

The UI is simple and easy to use. The concepts is a feature high in demand in the work place. I am having to delete and reinstall Comfy on a daily basis due to "connection issues" where the "retry" has no effect.

8 ppl in a conference room for 6 at 75 deg. this app got us to 72 in 20 minutes. You may also be able to heat and cool the bathrooms😃

We have a handful of people voting all day to turn the heat down but we get maybe 5 minutes of a cool breeze then back up to a heat wave. We consistently sit around 75 degrees with no long lasting relief and it feels awful. There is nothing this app about this process.

This is not a good idea for open space office! Our office was at 64f this morning. Everyone in our office is complaining about having this feature available to change the temp setting. It’s not working!

Comfy UI looks like from 2007. It is confusing to use. Idea is great but the execution of the idea seems unfinished or unpolished. If I were a designer I would release only if I would get a 5 star ratings during the beta phase. This is “a product” not “a great product”.

Comfy is useless! Nothing ever changes when I press cool my space or warm my space and customer service is almost nonexistent. You are better off ignoring Comfy and demanding temperature adjustments from your building management directly!!!

this app has made my space so much warmer. It's beautiful and easy to use. I love the animations after you request air to your desk

When you can figure out how to navigate to the temperature request view, it’s great, but the UI is so terrible and non-intuitive.

Hard to pick room and adjust temp. Not intuitive.

Every day I request Comfy to warm up my space because seating in the office at 70 F is way too cold and it keeps resetting it back to 70 every hour. What’s the point of Comfy at all?

I was trying to make the room slightly cooler, and in five minutes it became frigid. However, I could not make another request for 20 minutes.

Sent multiple requests and nothing happened.

I get the verification email, click the link and it takes me to the page to verify my email.

This has just made the warm and cold people hate each other.

The worst thing about Comfy is that it’s a scam. It doesn’t cool the room, it just turns on for a few minutes and then shuts off the cooling. It also prevents workers from setting a reasonable temperature. Also, on weekends Comfy doesn’t work so the office is a sweat shop. I really hope this app fails so we no longer have to deal with their dictatorship for heating and cooling. Hate Comfy and their company.