Contact Wiser 2

Contact Wiser 2 Support


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About: C-Bus® Wiser™ Home control products from Schneider Electric enable the
control over your C-Bus home automation ecosystem from any connected location.
The Wiser 2 Application makes connecting to and controlling of your home easy,
from inside or away from your home you can have control over all C-Bus connected
devices, providing a consistent user experience from iPhone or iPad.


 
  2024-05-23

Wiser 2 Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Wiser 2 Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Schneider Electric SA



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Wiser 2 Website

Privacy Policy: https://www.se.com/ww/en/about-us/legal/wiser-to-c-bus-privacy-notice.jsp

Developer: Schneider Electric SE





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3 Most reported problems 😔💔

1.5 out of 5

The worst ever!!!

2025-03-15

by -Zer0-

update an app just to remote port 80 HTTP connection. Do you know there are a lot of people still using http? Do you know it cost hundreds of dollar to call the installer to change from http to https???

We need an update

2025-03-16

by Rami Saad

Dear Developer
I use wiser app and I think it needs a major update!!!

Also I think it’s time to have wiser compatible with Apple HomeKit, is there a way!

We need your support!

Remote access

2025-03-17

by Bona023

Since new update I am unable to get remote access to my Wiser. My partner who hasn’t updated to newest version can still get it. Can you please look into this problem and fix it as I am only able to access the Wiser when I’m on my network.




Have a Problem with Wiser 2? Report Issue




Why should I report an Issue with Wiser 2?

  1. Pulling issues faced by users like you is a good way to draw attention of Wiser 2 to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Wiser 2 customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Wiser 2.


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