Company Name: Huntsville Utilities
About: Huntsville Utilities free mobile app allows customers to:
- Pay via bank
draft
- Sign up for automatic bank draft
- Add/Edit bank detail
- Pay via
credit card through Western Union
- View account and invoice details
- View
outage map and consumption history.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Huntsville Utilities
Protect your data and wallet. We investigate the developer's website (Hsvutil.org), verify they're legit, and uncover hidden scams or complaints.
by Quinnd91
The app nor the website gives you the ability to obtain your user Id without calling customer service. No option for the app to save your log in credentials or use a finger print to log in. The app was very neglectfully put together. The engineers that developed the app must be fresh out of the vo-tech program at the community college. Would give it negative stars if I had the option.
by N4HHE
This app acts like it was written in an app generator then nobody went back and actually tested functions. The usage plot can be coaxed into daily mode but then can’t set the time period, stuck on current week. Nothing seems to be tested on iPhone or iPad sized screen. Says one can view hourly consumption but plot doesn’t change. Get into tabulated data and there is no exit but to kill the app and restart. Spectacularly bad and embarrassing for Huntsville.
by SpockJenknsTOS
This app is completely unuseable. You cannot even get past the login screen. I am amazed that Apple let this garbage slip through the cracks.
The fonts chosen for the text are so big, that they are obscured by the text entry boxes.
The password box does not support cut/paste, so you can’t grab you password from a password manager & copy it in.
Touching most of the login screen launches the main site in a browser. It is impossible to not fat finger your way to launching a browser window.
This app is actually an insult to Huntsville Utilites customers. I feel like I should get a refund on my utility bill for any money spent on the development of this app. It is that bad.