Contact Sena 30K Utility Support

For the most recent update in October 2019: And in typical SENA fashion. The update is bad at best. It’s connects to the app when it wants to. Which is less then 50%. And even then it takes about five mins of staying on the screen to open. The Terms Off Use is requested EVERY time I open the app. Yes I checked the box for it not to ask again. And EVERY time it does connect it states a newer version of the app is available in the App Store. When powering on or at any other time There is no voice letting me know what it’s doing. But in the other unit I updated the voice is still present. The bluetooth multi tasking is not useable with an open face helmet. The lightest wind sets it off. Follow up to this review. I turned off the voice commands. My bad. I uninstalled the newest update. Then re installed it. Seems to work better after the second try.

If you’re reading these reviews to decide if you should buy the 30K I would still recommend it but seriously don’t even bother with the app. It doesn’t pair to the device at all. The last time I got it to connect was years ago and even with the number of updates they’ve released since it still isn’t worth the free download. Sena knows they’re the best on the market so they’re just coasting now. Cardo and other brands will soon take over but until then we’re stuck with these lazy bums.

I have the Sena 30k connected via Bluetooth with my phone but, all the time I open the app it tells me I have to connect the the device. I tried disconnecting the Bluetooth connection and reconnecting it, didn’t work I tried removing the app and downloading it again still nothing. Nothing seems to work this app need a major update. People are paying $200+ for this device and the app doesn’t even work. For something so expensive they should have their tech down before disappointing people.