Personify Health Status

My virgin Pulse app stops syn with the virgin pulse max buzz. The max buzz is found by app, but it always stuck on the page "Let's see what's new." I tried disconnecting and connecting the max buzz, the issue remains.

The app shows I have 4 notifications on the icon, but I am unable to find a way to figure out what those notifications are (there are 5 items in my notifications section) or how to get the notification icon to stop showing I have 4 new notifications.

Syncing my max buzz has been a problem ever since the app was updated. I have Uninstaller the reinstalled. I have disconnected the reconnected so many times it is now just crazy to do anything else. Loser app update!!

Since the new app version of virgin pulse came out, my steps are not resetting on my stats everyday. I am not adding up the points I should be because of this. Could you let me know what to do or check to see if it is a problem on your end? Thank-You, Donette Campbell

Today is the 10th of Nov and I have been trying to upload my annual physical exam since the 4th. Time is running out!!! It keeps saying there was a problem while uploading. Please help. TIA

The app is not reco ding healthy habits.

I try to add healthy habits but they don’t register. Everything else is working. I u installed and reinstalled the app but same result. This is critical as we get a d Health care discount based on this.

My virgin pulse app ‘healthy habits’ are not working correctly. I should get 10 pts each for marking 3 healthy habits for a total of 30 pts a day, but when I log in they’re all marked yes already and I’m getting 10 pts for only 1 even though they all show ‘yes’. I’ve tried updating the app but this doesn’t work. Please advise how to fix this. Thanks

Healthy Habits won’t log.

Healthy habits won’t record.

The app are tracking my daily activities to the next day

I have been having trouble with the healthy habits not loading on my iPhone. The page opens and I can click each one, it allows me to record my yes/no response and then nothing shows. When I check it against my computer, the responses were not registered. This has been happening for the last week.

My app isn’t working correctly. It isn’t registering my healthy habit selections. It wasn’t loading step counts from previous days. I totally disconnected my buzz, deleted and reinstalled the app and it fixed the step issues, but not the other issues.

My app is not resetting. The items I picked the day before are still highlighted, and the new ones I pick won’t highlight.

The healthy habits are not logging. When I try to answer the questions, it goes back to unanswered

I am not able to track my healthy habits. I check yes as a response and it doesn’t log it. It goes back to the original screen

Healthy habits not working. Points not posting for a few days.

App isn't recording Healthy Habits correctly. Can select the one that I'm trying to update and choose my yes/no option, but it reverts to the previous screen without recording my selection (and doesn't award any points). Oddly enough, whatever selections I make get pre-updated the following day based on whatever selections I made the day before (but without awarding any points). Somehow still tracks steps correctly and awards the correct amount of points for them though... Have already verified that I'm using the most up to date version of the app (3.197.1). Already tried logging out and back in again, deleting / re-installing the app, and disconnecting / re-syncing my smart watch. Using an IPhone 13 with up-to-date software.

I am using the iOS iPhone app and healthy habits will only track two healthy habits not the normal 3 daily. Vsn is 3.197.1 I went to the web version and had to do there Thanks for any help you can provide.

Track Your Healthy Habits not recording points

Healthy habits are selected but not recorded. The icon doesn’t change to indicate it was recorded.

Hello, my Virgin pulse isn’t recording my Healthy Habits. I click on it and it lets me answer the question and shows the green check mark, but when it goes back to the list of all the healthy habits none of them show complete and my points aren’t showing up for them either. Thanks.

App will not open. I put in my username and password, and it just shows an orange arrow. I have Uninstaller and reinstalled several times and have restarted my phone.

Healthy Habits crash Issue fixed with new version 3.194.1

My app keeps crashing when I try to open health habits?

I’m having the same problem … every page works fine, but I cannot open the healthy habits page. It immediately shuts down as soon as I open it.

Keep healthy Habits still shut down!! I did everything you said!!!!! Help!!!

The App on my iPhone keeps crashing when I try to log my healthy habits. I can usually go through the cards without a problem.

App keeps crashing! So annoying

App keeps crashing when trying to track Healthy Habits. I have tried refreshing App, on/off my phone, but keeps crashing. I have no problem of accessing other pages

App keeps crashing when trying to track Healthy Habits. I have tried refreshing App, but keeps crashing.

I can open the questions that I should answer to add to point accumulation but when I touch screen to go to activity tracker it blinks and goes back to picture of app. Why does this happen?

Whenever I click “Healthy Habits”, the app crashes. I’ve powered off my phone and uninstalled the app and it’s still crashing

When I go to my yes page the app shuts down

I did everything you said!!! Still not working!!!! All of it!!!!! Come on!!! I’m losing my Points!!!! This is not right!!! I work hard!!!!!

App keeps closing when I try to do healthy habits. I have updated version and have tried restarting. Still not working.

It crashes all the time when trying to do healthy habits. I am connected to blue tooth and have a current App Store version it must be something for virgin pulse to fix

App won’t stay open!

can not post on healthy habits it opens i go to a habit then it crashes

I am unable to record healthy habits for the last two days. It opens for just a fraction of a second and then shuts down.

I can’t click into the healthy habit’s it shuts down the app, all the time!!!!!!

When clicking on Healthy Habits, the app shuts down.

I cannot click into the Healthy Habits, it shuts down the app

It will not eecord steps taken from my fitbit!!!

The Virgin Pulse app will not connect to my Max Buzz. I can get to the setting screen, but then it says "let's see what's new" and freezes there, so I cannot get notifications on my Max Buzz.

When I open my app, it freezes. Never get a to my Home Screen. Every day for past two weeks I have to delete the app and reinstall.. And even that doesn’t work every time. Is he I try to update habits I get and error messages. Getting very frustrated since I am unable to get all my points for the day.

App will not open just shows the water screen and spins like it is trying to open but ever does.

IOS 15.4.1 Virgin Pulse App not loading. Splash screen picture of rocks and ocean and lines spinning. Turned phone off and then back on. Same problem

Virgin Pulse App not loading. Just picture of rock and ocean and spinning lines.

2nd day in a row the app isn't working. Uninstalled yesterday and reinstalled and still didn't work. And customer service isn't responding

I updated to the most recent version of app last month. Has not worked since. I am experiencing the same thing as others just the blue sky rocks and water home screen and a spinning icon. I use this for a health incentive program through my husband’s company. Very frustrating I cannot get this to work. I’ve had problems in past with the app but nothing that couldn’t be resolved. So far nothing has worked.

App crashes. It does not open. I have reinstalled it often and at times it helps but just to log a meal and then starts failing again. Very frustrating to be honest.

App not working. Will not open. Just spinning with mountain picture in the background.

Won’t open just spins and spins. Very frustrating

The virgin pulse app is not opening... just showing the sky and rock....no way to enter my info for the day

Virgin Pulse won't open. It just shows the screen with the blue sky over the water and the rock.

havent been able to open the app since the last update, this happens after every update. I deleted the app and re-installed it as I have been instructed in the past to no avail.

Is MyFitnessPal the only way to track food with Virgin Pulse? I keep getting an error trying to connect the two apps. I’ve deleted both and signed back in to the same problem. Thanks, Alex

I’ve tried to open the app several times in the last week, and it just spins. I’ve updated to the latest version and restarted my iPhone. Still won’t load. Using it on an iPhone 12. Now on iOS 15.4.1, though I was on an earlier version Wednesday and Thursday when I tried the first 3 times.