Secret Shopper Reviews

Let me prelude this by saying I have done loss prevention, compliance audits, and mystery shops since 1997, and rarely, I mean RARELY do I work with a company that has an issue with surveys, narratives, or other reports. This company has an app and website that should be constantly functioning, and when they aren’t they should have an alternative way to get reports in on time, or give extensions. Pretty simple. I’ve done audits for Secret Shopper in the past and completed two in the past week. Both were just reimbursement shops in San Diego, there was no shop fee or income to be made. That’s fine and all, but I’m paying out my own money, $50-67 during each of these shops and when I went to write my report, the shop says it is cancelled and you have to “accept feedback”, you can’t even comment that you are ready to do the report. So, I emailed them screenshots from SecretShopper on my phone and also my laptop and all they did was deny any issue and make excuses not to pay. BE VERY WARY or you will end up wasting a lot of your own money due to their faulty technology and poor scheduler/coordinator communication and service. This is BREACH OF CONTRACT!

First of all who still mails paper checks for payment in 2021? This company does. And you’ll have to wait at least a month for it. They’re clearly hoping you won’t cash it. Second, needed to reschedule some shops and I sent an email request within the archaic looking app. Didn’t hear back until they automatically canceled and the response two days later was that I asking to reschedule “too many” (4). Huh? How’s that for efficiency. Way better options out there than this crop duster.

If you have one minor mistake, they will not gonna pay you and they will not notify you. They will black your account right away and you will not get your pay even you finished the work. Their company only has Maryanne , this person on talk. Awfully, don’t know why she can be the manager. If the ceo saw this message, plz fire her. She talked like she owned this company and did what she thinks and she did not listen to people. Such a shame to have this employee. People, plz do me a flavor, don’t assign and do business to this company. Awful company ever!!! Never pay !!!!!!

It wasn’t a bad app. It wasn’t a good app either. But eh. Hardly any work available…and I live in Phoenix. Not exactly a small town I would say. Fine it’s extra income anyways I can live with 2 jobs every 5 billion years.
What got me though was trying to sign back in when I forgot my password. I would change it, go to log in, and my new password would be invalid. The same one where they said and I’m para quoting here: “congratulations, your new password has been approved. Please go to the sign in page to log in.”
Nope. Didn’t work. So I was about to rage about it then I remembered….I could mow a couple lawns and make the money I lost when I lost this beautiful app here.
Still mad enough to write a review though. Fix your stuff.

So I had a check that was $15 for a shop with these guys. The mail took forever and a day and they wouldn’t add the balance back to my account for future dispersal and they voided the check because it had been 2 months. They will charge you a reissue fee of $15 if your check is lost even if it’s not your fault! Most of the time they only offer $10 per shop so if you only do one or two it’s not really worth it. Especially if your check is lost. Can’t mention that enough!

This secret shopper is a scam, they will not pay you for the shops that you have completed, they will end up telling you they canceled the payment that is owed to you by saying you got the images (pictures) off of the website I am contacting the bbb to inform them what is going on and what they are doing, and also they will schedule you to go do a shop without your permission

I’ve reset the password multiple times but I either get an error message to check internet or contact support. I’ve tried multiple times on different days and haven’t ever been able to login to SecretShopper.

So far this is exactly what it says it is. I was a little skeptical about SecretShopper. You just never know these days. Mostly I was worried about payment. My worries are not an issue. I have been paid exactly when and how they told me.. my only complaints is that they need more variety of shops and digital payment. I would direct deposit so funds are available faster. Overall, this is a trustworthy site.

I love SecretShopper just wish they had more work in my city and also wish they would pay via pay pal so you can get the money quicker like other apps, unfortunately they mail u a check and it’s like a whole month until you get it.

Usually a decent amount of shops available and payout has been accurate. Only downside is they send physical checks instead of direct deposit.

Once I discovered Secret Shopper, my world changed!! I enjoy the fun little shops that is needed, it gives me something else to do but what is different is that I get paid to do this!!! I love being a mama and homeschool teacher, but that doesn't pay the bills. Secret Shopper is very communicative, easy to sign up, easy to navigate, and i absolutely love this.

I have used SecretShopper for over a year and it is one of the best app to make money. I wish that it would come to where they can direct deposit you a check from your checking or savings account but I do love the paper checks. It’s fun to use to help you improve on making money

SecretShopper does what it’s supposed to do I can see where shops are available what shops are waitlisted. I wish there was more shops closer to me but I’m glad that there is some not too far. I will update review when the mail gets here to review about that process as well. I wished they had direct deposit it would be a lot easier but we’ll see how it goes.

I’ve been enjoying being a secret shopper so far! The only thing I would recommend would be to add a variety of shops, it feels like it’s the same 4-5 places just different scenarios. Maybe more restaurants or online shops.

I found SecretShopper from a tik Tok review for side hustles. And thought I would give it a try and I absolutely am having the best time with it. I love the variety of companies and scenarios involved. This is good for some extra money and has also helped with learning to control my anxiety , and forced me to leave my house and be accountable. It’s also pretty cool to try things I may not of ever been exposed to otherwise.
Try SecretShopper today you won’t be disappointed.

This a great way to make additional income for the family, the holidays and in general!! I have had such a fun time doing this and look forward to visiting more places and experiencing more things in my neighborhoods.

I find myself checking out places and if they are disgusting restrooms I report it immediately. Or anything weird. I love this job!!!!!

I have really enjoyed doing my reports on SecretShopper as it is easy to use and quicker than accessing the web page to complete assignment reports! Two Thumbs up!!

I love SecretShopper. I earn money and get knowledge of different businesses. A lot of times I get free food. The surveys are easy to complete.

I absolutely think this is a great way to make some extra income. It’s not that hard work either. I’ve also been able to relocate and still have work and I absolutely love that. Could use more available shops for variety of businesses but overall I love it