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⚠️ Most reported problems ⚠️

Connection
25.4%

Not working
22.0%

Login
20.3%

Crashes
13.6%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of OMGuard HD Problems 😠👌🔥

- Email notifications do not send messages when cam is activated

- App crashes quite often

- No option for export the recorded video to the library

  7 Reported Issues: 😵🆘🛟🚨📢

Alf
2023-08-18

Configuring a new camera, the tool finds the camera ID on the Wifi, but then just hangs on "connecting...". Whenever I move the camera around, I get a notification from the app on my cellphone: "Software motion detected", but nothing else happens...

Keeley Orlandi
2023-07-04

OMG Guard will open my gates, but won’t close them - the mechanics are working because it opens and closes with the clicker without any problems

Marie
2023-05-24

no green light after resetting...please help

Ton
2023-05-13

OMguard storage to dropbox not working anymore. Opening cloud settings hangs on android, and gives an error loading failedon iphone. Is there something changed?

Jeffrey Hoare
2023-05-03

microphone not working on doorbell can hear person at door but they cant hear me

Damir
2022-08-28

I have two cameras..setup very hard but working and cloud to send or store picture not working at all!!!

Keely
2022-06-21

I have 2 cameras but one is saying no connection and the wrong security code… can you assist to set this back up?

Showing 1-7 of 7

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Common OMGuard HD Problems & Solutions. Troubleshooting Guide

       


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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at JSW PACIFIC CORPORATION, developers of OMGuard HD.




About this app

HD series camera image gives you more detail of the surveillance scene.  Connecting your system to the internet, the system setting is never been that easy.  OMGuard is proud to present to you the brand new HD series.  Staying in alert and in control of your properties now you can have a more clear vision.  With WiFi-Direct model allow you to setup the system wirelessly without the hassle of Ethernet cable.