Transperth Status

Last Updated on 2025-12-29 by Public Transport Authority

I have a problem with Transperth

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Most reported problems

Not working

50.0%

Crashes

25.0%

Something else

25.0%

Roek Dyer 2023-11-23

Constant stuck at authorising on Android.

Michael Fitzggerald 2023-10-22

My smart rider data is gone. App says no smart riders have been added.

Showing 1-2 of 2 reported issues:

Common Transperth Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Transperth network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Transperth App
1. On android, goto Settings » Transperth » click [Force Stop]

Clear Transperth App Cache and Data:
1. On android, goto Settings » Apps » Transperth » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Transperth.

On android, goto Settings » Apps or Manage Apps tab.
Click Transperth » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Transperth » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Transperth

100% Contact Match

Developer: Public Transport Authority

E-Mail: [email protected]

Website: 🌍 Visit Transperth Website

Mar 25, 2026, 04:49 AM
a Windows user from Perth, Australia reported problems with Transperth : Not working
Nov 09, 2025, 12:56 AM
a iOS user from Perth, Australia reported problems with Transperth : Crashes
Oct 25, 2025, 07:45 AM
a AndroidOS user from Travnik, Bosnia and Herzegovina reported problems with Transperth : Not working
Aug 04, 2025, 11:35 AM
a AndroidOS user from Perth, Australia reported problems with Transperth : Not working
Jun 24, 2025, 12:02 AM
a iOS user from Perth, Australia reported problems with Transperth : Not working
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