Contact m.tix - XXI

Contact m tix Support


Company Name:

About: m.tix - The Official application of Cinema XXI (Cinema 21 and The Premiere),
featuring online ticketing/mobile ticketing.


 
  2026-03-18

m tix Customer Service πŸ’’

Hard-to-find customer service info can be a red flag. Is m tix Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Nusantara Sejahtera Raya, PT



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Google Chrome Website

Privacy Policy: http://www.google.com/chrome/intl/en/privacy.html

Developer: Google LLC





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Protect your data and wallet. We investigate the developer's website (21cineplex.com), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems πŸ˜”πŸ’”

4.8 out of 5

Issues updating list and theatre

2025-03-29

by Jaspreet Kohli

After the update there seems to be an error loading the list of movies and the theatre list.
Can see only 1 theatre for Jakarta area. No other names in list. Kindly check

Useless app

2025-03-30

by Alemanalatin

According to the staff at Cinema XXI Plaza Indonesia this morning, the app can only be used between 7-11am for tickets for the same day. After which the purchase has to be at the counter.
The staff also didn't know much about this app.
Useless. Bad implementation.
DELETED.

Interface for iphone x

2025-03-31

by Mr.stayfun

Interface is not suitable for iphone x. Can’t proceed after selecting seat? πŸ€·πŸ»β€β™‚οΈ

Then, recently updated to the latest version....still, doesn't look good.


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Have a Problem with m.tix - XXI? Report Issue




Why should I report an Issue with m.tix - XXI?

  1. Pulling issues faced by users like you is a good way to draw attention of m.tix - XXI to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a m.tix - XXI customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using m.tix - XXI.


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