Contact Vet Tix

Contact Vet Tix Support


Company Name:

About: Vet Tix, short for "Veteran Tickets Foundation," is a nonprofit organization in
the United States that provide event tickets to currently serving military
members, veterans, and their families as a way to show appreciation for their
service and to enhance their quality of life. The organization partners with
various entertainment venues, sports teams, promoters, and individual donors to
offer tickets to a wide range of events,.


 
  2026-05-06

Vet Tix Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Vet Tix Website

Privacy Policy: https://www.vettix.org/tixer/privacy-policy

Developer: Veteran Tickets Foundation







24 Most reported problems 😔💔

3.6 out of 5
EDWARD JONES
2026-06-06

I cannot log on. When I put my password in, it keeps indicating "password incorrect. I have tried resetting my password at least 10 times, but I keep getting the same thing, "password incorrect"! I am on the website, because I keep getting notices about upcoming events. But it will not allow me to log on. i have no idea what to do to element

STAFF SERGEANT GREGORY DEAN WHITE
2026-06-04

WORLD CUP TICKETS FOR MILITARY is not showing for the DALLAS TX area. Not to mention there is no customer service phone number to call available.

Robert Haupt
2026-05-30

The last two events that I attended i spent half the event trying to send a thank you message and photo to Vettix with the new system. I'm going on 74 yrs old and can't figure it out. If you must suspend my account I'll understand. I just wanted to explain. Thank you.

Michael Tacoronte
2026-05-06

Tried numerous times to change password. States between 8 and 64 characters. I tried 8 forms of passwords NUMEROUS times and the system kept replying with the same message: New password does not meet the requirements. Too many password change attempts. Please try again in later. Then after a few attempts they prevent me from trying to change password. So I wait 2 hours to attempt again. Once again same problems. I try to find a number to call but the help center says you have to be logged in first. CATCH 22!!!!

Jose Cortes
2026-05-06

Person to person contact can not create acccount

Rosemarie Gebelein
2026-01-29

Purchased tickets to Greater Charlotte Home Show and the event was canceled. How do I get my coin and money refunded?

Eddie
2026-01-23

I can’t leave a message because I took the photo at the event but did not have the app got home downloaded the app but it keeps telling me I’m no longer in proximity

Troy Saighman
2026-01-23

I can’t find my message to get to my tickets to the 300 in Daytona and I can only access one ticket out of two in my wallet.

Vanessa Gibbs
2026-01-12

I am attending my vents, I take pics to prove I was there, it says it’s accepted, but when I try to do my Thanks, it says for me to verify pics it is not allowing me to choose he pic that was accepted hole at the venue. I am supposed to be able to do my thanks up to 10 days following the event vent if I take the pic at the venue within the 3 hrs starting 1 hr before event. The last 3 events I attended, it did not allow me to say thanks. I love to review and thank those that make these events possible. Please help!

BELITA REINA TUCKER-FRANKLIN
2025-11-13

Application is not completed because I, USAF disabled veteran cant be verified by VET TIX system. I use ID.ME for VA purposes, and again VET TIX system cant verify, Please assist.

Natalie DuPont-Hirst
2025-11-06

I would like to talk to someone in customer service about trying to redo my credentials with ID me

Robert Melvin
2025-10-31

I can't verify my account with ticket master. They have an old phone number on my account and want me to give them that number. I haven't used vet tix for several years and I have no idea what phone number was used. I have tried all numbers I can remember, but none are correct.

Mozelle Flannagan
2025-10-19

I can't login in to the tickets

Gary Alenza
2025-10-17

Tried to sign up for Vet Tix but couldn't enter my password. Screen was blank and didn't allow me to enter a password. Tried to sign up again but computer said I already had an account. I'm in a loop....Plz help. Thanks Gary 650-291-3497

Michael
2025-10-11

Vetted cannot verify my service.

Terry Smith
2025-09-29

Unable to verify account with Vet Tix please help

Terry Smith
2025-09-29

Unable to verify account with Vet Tix please help

Christine Johnson
2025-08-31

I have new email address and can't login

Dennis H Stark
2025-08-29

When I check availability of an event, I get the message: We need to confirm that your email is still valid. An email is supposedly sent that provides a six digit code. I never get this email even though my email of dennis@redacted is a valid email. I've tried this a number of times on different dates and get the same result?

Kevin G. McDonough
2025-06-16

For some reason my account has been suspended. Hence I can’t log into the site. I haven’t violated any terms or conditions., I just wanted to update my password but the app had login issues. Please respond to this message…please reinstate my account. I’d be happy to start over if that’s the case.,

Gloria Ann Ferrell
2025-06-09

Forgot my password and it will not let me change it

Forgot password and can’t change it

2024-07-17

by Krank631

Yeah..So I was one of the first veterans to be on Vettix before it was even a thing. I haven’t been on it for quite a few years and now I found out there’s an app. So I downloaded the app and tried to change my password and it said it banned me from ever being on Vettix for not following a rule. What rule you say? I have no clue!! They won’t even let me contact them..

Login issues

2024-10-12

by Goodthrust

Literally constant login issues. Just spins away without ever logging in. I can login to the website just fine. But there are events that force you to use this app

Tickets?? Scam??

2024-05-12

by MacSlacker135

I’ve put in for several tickets. Each time there is zero notification if you have entered a request and no notifications if you get tickets or not. They are still happy to take my personal information. Many of my veteran friends have had similar experiences. Stay away. It’s a waste of your time and your personal information might be at risk.




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Why should I report an Issue with Vet Tix?

  1. Pulling issues faced by users like you is a good way to draw attention of Vet Tix to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Vet Tix customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Vet Tix.


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