Oscar Health Reviews

Company sent me to a provider from there app that they said was in network. I went to the doctor there app said was in network also confirmed with online help from Oscar . Weeks after appointment the letters, bills, and coraspondance letters begin showing up. The company refused to cover any of the appointment charges and declined to cover it under surprise billing. I would not use this company as they are sneaky about bait and switch coverage from there app. Currently having to go to state of Colorado insurance board to have them unwind this terrible case and company !!

Horrible company it’s unfortunate I had a really good experience until it was time for me to cancel they terminated my account at the incorrect date which then put me on a list to get letters from Rawlings which is a collections company because it then looked like I wasn’t covered for a period of time which I was so I had a balance due after being on the phone with them for hours and the market and figuring that out I get mail saying I now owe them money they fought me for $44 because they terminated my account on the incorrect date and wouldn’t just eat the 44 disgusting even tho when I terminated my account I asked so many different ways if I had any type of balance the answer was no my balance was 0.00 in fact let me void your payment and give u this month back ! Nope wrong now they are fighting me for 44$ and if I don’t pay the 44 then I basically owe 170 for my prescription that won’t be covered screw u Oscar

You think you would be saving time by using Oscar but the reality is, it’s a huge time sucker. You would end up booking appointments through OscarHealth , went to the care provider, and got told that you didn’t have an appointment. This didn’t happen once of course, it happened twice, with two different providers.

The concierge team was expectedly unhelpful too. They would either tell you it’s not their problem whether your appointment got booked or not, or tell you the doctor wasn’t using Oscar’s system for appointment but patients were still welcome to use the Oscar app to book.

How amazing is Oscar.

I live in New Jersey but work in New York City and need to find doctors by work, not by home. OscarHealth does not recognize doctors out of my home state even if I set the distance to 50 miles. I have been on the phone with very helpful Oscar staff but the best solution they could come up with is use the website without logging in first to find the doctors. This is inconvenient and renders OscarHealth useless. Among various physical medical needs that aren’t being met for me, I’m looking for a therapist first as I am clinically depressed and these extra hoops to jump through are stopping me from getting care I need.

After having OscarHealth for over two years and getting credit for doing 10,000 steps a day, all of a sudden recently they have upped the step count to 12,000 steps. This would take me two hours a day of walking to achieve not to mention injuring myself from doing it everyday. I already spend an hour and a half walking swiftly to get 10,000 steps, who has time to spend two hours on cardio a day? I don’t carry my iPhone all day so it doesn’t record those steps that I also get in. Look I know this isn’t a big deal in the reason I have health insurance, I just think it’s unrealistic to require a 60 year old person to get 12,000 steps a day to get credit for doing cardio.

I am running iOS 14.7.1 and the Oscar Health App has not worked since your app version 5.18.0, 5.19.0 and now the latest 5.20.0
I get the login page and then after I press log in it will not load anything else from the Oscar app. Except a plain blank white webpage.
Totally frustrating since I have to use my safari iOS browser and then all works fine with my account.
I have deleted and reinstalled OscarHealth . and still nothing.

Currently only works in portrait mode (iPhone size) and so the iPad needs to be turned on it’s side, which renders my Apple iPad keyboard case unusable, and then even at that, OscarHealth needs to be zoomed in to 2x size to fill the screen.

Please adapt OscarHealth for iPad use. Since the marketing of Oscar is all about being “new”, “current”, and everything can be done “through OscarHealth ”, it seems like a no-brainer to actually update this for iPads.

Please update your app so it can be used in full screen, landscape mode on iPads. It will make it much easier to use!

I see high reviews for OscarHealth, maybe it was the kind of doctor I was looking up: pediatrician. I wasted a whole day looking up pediatricians only to find one! ONE!!! OscarHealth was supposed to be EASY!! Who even put OscarHealth together needs to take some tips from the cigna app, I got the right doctors under the right lists and doctors under my plan ONLY! My baby is sick with fever 4 days and I couldn’t get her into a pediatrician because I had to search for one and OscarHealth didn’t make it easy. I see the BIG potential for OscarHealth but they need to clean it up BIG TIME!!! I should not be calling up doctors that are not covered by my plan. This did not happen when I was with Cigna. I want a pediatric specialist I’ll look that specialists up but when I want only pediatrician that’s the only thing I want to be coming up and ones only covered by my OSCAR plan! Thank you. Had a day full of frustration and tears just to find one dang pediatrician. Sooooo so so let down. Please clean it up!!!!! Thank you!!!

Oscar app is the best when you need something urgent. If you don’t have time for waiting in line for an appointment or in your doctor’s office, this is the perfect app! I’ve been speaking and texting with doctors they have to get my problems recognized and solved by them sending prescription to my preferred pharmacy within 10 mins.

There are few things could be improved for OscarHealth: It’s not iPhone X friendly yet; I cannot process one time payment in app.

I was so grateful for OscarHealth and to have Oscar as my first health insurance as a young adult. It’s very user friendly and helped me understand how health insurance worked. The company itself leaves something to be desired in terms of what they do and don’t cover. While the doctors in network are high quality, the options tend to be limited. Once you hit age 30 and/or start having more medical issues it might be time to look for something else.

Just text a question while getting other things done, such as pease find me three Internists within one mile of my home. Before I know it, I have the response.
They will have been prescribed tobtake Oscar insurance and be accepting new patients. Most convenient help I’ve used.
Talk to a Dr for free in under 25 minutes.
Used thst three times and was able to have prescriptions extended for basic not restricted drugs like a blood pressure medicine. Great time saver.
With Good RX app, prescriptions are five dollars so far. Surprisingly reasonable.

I have been using the Oscar app since the beginning of 2020. Although not perfect, OscarHealth has been very convenient for me.
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Everything is transparent and easy to access, right from my phone.
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I can view my claims and how much I need to pay. I can view detailed lab reports directly from OscarHealth .
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As a millennial, I love the messaging feature for mild urgent care. It’s so easy to use. A few message exchanges and your prescription is ready for you to pick up at the pharmacy, sometimes within the same day.
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The only room for improvement I’d like to see in the future is a detailed mental health coverage or claim report in app. I know it’s partnered in my state (Texas), but a comprehensive guide within OscarHealth will add convenience.
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I’m excited to continue to use Oscar and look forward to more innovative features!

This Oscar App is very informative, organized simply and systematically and has been a real blessing and very beneficial in both understanding my benefits and medical care. The Concierge feature has been really top rate and helpful to answer questions and find doctors, etc. They have been very responsive. The Steps synchronized seamlessly with my Health App and iPhone/Apple Watch. It is simply an App than is way more than an Insurance App. In a word... AWESOME!

I had a baby this year, so I have had a lot of questions that have been answered really promptly thru OscarHealth . The messaging feature is so convenient, as is the profile section where you can check all your claims. The best experience I have ever had getting info out of an insurance company by FAR.

Having switched between multiple healthcare insurance companies, I can honestly say this is by far the most intuitive app for health insurance by far. I can literally do most everything for my insurance as needed through OscarHealth , without ever leaving OscarHealth ! Don’t forget that you can chat with someone in OscarHealth much like a text message conversation, such a breeze. It’s refreshing seeing everything updated almost instantly. Now if only we could bridge doctors reports with OscarHealth , and recommendations, then it’d be even cooler!

OscarHealth works 100% perfectly for me as long as I have my phone in my pants pocket!

I also earned lots of money by participating in the program where if you walk however many steps this Oscar app tells you to walk, you’ll earn a dollar!

Now if I could just get my inspire 2 Fitbit to sync with this Oscar app itself (without having to download yet another app in order for my inspire 2 Fitbit to sync with this “other app” just so my inspire 2 Fitbit can then sync with the Oscar app) so that I don’t have to always have my phone in my pants pocket in order to see how many steps I have taken and how much money I have earned and all, that would make this Oscar app even better!!

So if you creators of this Oscar app and inspire 2 Fitbit could get together and work together to make this dream of mine come true that would help me out a WHOLE LOT. Thank you and thanks for reading this (if you guys actually read people’s reviews that is)!!

First of all, OscarHealth is so convenient and easy to use. Well done!!!

The company itself has been wonderful so far. Someone is always there for me, any time, day or night. Every contact I’ve had with them has been helpful and polite. The majority of them answer your questions and concerns on a personal basis, tailored to your situation. A few of them, and you can tell, answer from a script, but that only happened a couple of times, and they were still helpful. I also appreciate the follow up I receive.

The company also gives incentives for self care and preventative care. Again, we’ll done!

The Concierge team is amazing! I’ve had to call a couple of times regarding bill payments and questions about medical care and every representative I’ve spoken to has made sure that my issues were resolved efficiently and effectively. On my last call, Audrey answered all of my questions and made sure I understood what the problem was as she worked with me to resolve it.
OscarHealth ’s layout is also very well organized and it makes it easy to find what I’m looking for. I really like the step synchronization since it makes me walk more now. Overall, I’ve had a great experience with Oscar!!

I’m very happy with Oscar and am crossing fingers they remain in the Dallas market. Customer service and the concierge service has been nothing but top notch. Calls are answered quickly and by a person and follow up is incredible - it actually happens! I’ve also used doctor on call and was pleased with both response and follow up.

This is bar none the most helpful health insurance app I’ve ever used. It’s easy to find the doctors I want filtering in many ways, I can get a free telemedicine call whenever I want (it’s never taken longer than 15 minutes for me to get a call), and I can talk to my Concierge team, which is super helpful. All other health insurance apps I’ve used have been atrocious - this is the only one that I’ve felt has actually made my life easier.

OscarHealth is awesome and easy . The easy app also lets you the doc call you which is important when you can’t miss work to see a doctor and they call within a hour . The team always replies to messages you leave them or have answers to all your questions and help you get the help you need .