Contact Oscar Health Support
Company Name: Oscar Health
About: Oscar is a technology-focused health insurance company that employs technology, design, and data to
humanize health care.
Headquarters: New York, New York, United States.
Oscar Health Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Oscar Health
Verified email ✔✔
E-Mail: help@hioscar.com
Website: 🌍 Visit Oscar Health Website
Privacy Policy: https://www.hioscar.com/legal/privacy/
Developer: Oscar Health
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3 Most reported problems 😔💔
Step counter
by Annoyedalso2
After having this app for over two years and getting credit for doing 10,000 steps a day, all of a sudden recently they have upped the step count to 12,000 steps. This would take me two hours a day of walking to achieve not to mention injuring myself from doing it everyday. I already spend an hour and a half walking swiftly to get 10,000 steps, who has time to spend two hours on cardio a day? I don’t carry my iPhone all day so it doesn’t record those steps that I also get in. Look I know this isn’t a big deal in the reason I have health insurance, I just think it’s unrealistic to require a 60 year old person to get 12,000 steps a day to get credit for doing cardio.
App is useless for me
by Dingbatjones
I live in New Jersey but work in New York City and need to find doctors by work, not by home. The app does not recognize doctors out of my home state even if I set the distance to 50 miles. I have been on the phone with very helpful Oscar staff but the best solution they could come up with is use the website without logging in first to find the doctors. This is inconvenient and renders the app useless. Among various physical medical needs that aren’t being met for me, I’m looking for a therapist first as I am clinically depressed and these extra hoops to jump through are stopping me from getting care I need.
Such a waste of time
by Bssgbzw
You think you would be saving time by using Oscar but the reality is, it’s a huge time sucker. You would end up booking appointments through the app, went to the care provider, and got told that you didn’t have an appointment. This didn’t happen once of course, it happened twice, with two different providers.
The concierge team was expectedly unhelpful too. They would either tell you it’s not their problem whether your appointment got booked or not, or tell you the doctor wasn’t using Oscar’s system for appointment but patients were still welcome to use the Oscar app to book.
How amazing is Oscar.
Have a Problem with Oscar Health? Report Issue
Why should I report an Issue with Oscar Health?
- Pulling issues faced by users like you is a good way to draw attention of Oscar Health to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Oscar Health customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Oscar Health.
