RNZ E-Paper app not working? crashes or has problems?

RNZ E-Paper Status

Published by Rhein-Neckar-Zeitung on 2023-10-18

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Common RNZ E-Paper Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot RNZ E-Paper app on iOS and Android devices. Solve all RNZ E-Paper app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

RNZ E-Paper iPhone Issues and Solutions

RNZ E-Paper iOS app crashes, not working, errors
RNZ E-Paper iOS app network issues
RNZ E-Paper on iOS has black/white screen

RNZ E-Paper Android App Issues and Solutions

RNZ E-Paper has errors/crashing/not working
RNZ E-Paper server network connectivity issues
RNZ E-Paper has black screen

RNZ E-Paper iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever RNZ E-Paper app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix RNZ E-Paper app crashes or not working on Iphone (iOS):

Close and restart the RNZ E-Paper app on iPhone
Update RNZ E-Paper app to the Latest Version for iOS
Uninstall and reinstall RNZ E-Paper iPhone app
Update your iPhone to the latest iOS version

Fix RNZ E-Paper on iPhone unable to connect to server/internet connection issues::

To resolve RNZ E-Paper network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix RNZ E-Paper black/white screen (blank screen) on iPhone:

Follow the RNZ E-Paper iOS app troubleshooting guide Here →

RNZ E-Paper Android App Issues and Solutions

Fix RNZ E-Paper not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent RNZ E-Paper app issues:

Force Stop the RNZ E-Paper App
1. On android, goto "Settings" » click RNZ E-Paper app. » click "Force Stop".

Update RNZ E-Paper to the latest version on PlayStore

Clear RNZ E-Paper App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "RNZ E-Paper app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch RNZ E-Paper.

Fix RNZ E-Paper unable to contact server/ RNZ E-Paper internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click RNZ E-Paper » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got RNZ E-Paper » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch RNZ E-Paper on android.

Solve RNZ E-Paper black/white screens issue on Android:

Follow the RNZ E-Paper android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Rhein-Neckar-Zeitung, developers of RNZ E-Paper.

Verified email

Contact e-Mail: [email protected]

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Developer: Rhein-Neckar-Zeitung GmbH

E-Mail: [email protected]

Website: Visit RNZ E-Paper Website

About this app

Erleben Sie die Rhein-Neckar-Zeitung auf Ihren mobilen Apple-Endgeräten in der gewohnten Zeitungsansicht oder komfortabel in der Artikelansicht und nutzen Sie zusätzlich die Möglichkeiten, die Ihnen die digitale Version der Rhein-Neckar-Zeitung bietet. Um alle Möglichkeiten der App optimal nutzen zu können, empfehlen wir den Einsatz der neuesten iOS-Version. Die Rhein-Neckar-Zeitung ist die führende regionale Tageszeitung in Heidelberg, dem Rhein-Neckar-Kreis sowie dem Neckar-Odenwald-Kreis. Einzelne Ausgaben können Sie bequem über Ihren iTunes-Account kaufen. Die App der Rhein-Neckar-Zeitung laden Sie gratis aus dem App Store. Sie erscheint werktags von Montag bis Samstag in neun Lokalausgaben. Für E-Paper-Abonnenten ist die Nutzung der App gratis. Für Anregungen sind wir immer dankbar. Bitte schreiben Sie einfach an app@rnz. de.