WeWork Reviews

This morning, I got an email that I can view my invoice so I thought “Great!” I click the link and it brings me to a page where I go on WeWork .

So I get on WeWork and click Invoice and the page literally brings me to nothing. A blank, white page.

I’m thinking “well maybe I need to be on desktop not my iPhone go view the invoice.” But this happens all the time. You have to try to find workarounds to get basic stuff done on WeWork . It should be extremely seamless and user friendly and it’s not...

Stark white design with teeny light grey type - who thought this was a good idea? On my iPhone XS Max with a huge screen, the type is still very small. Even in places with icons and a lot of space (like the vertical scroll in Space to select desk, room, guest) the icon and type and so deliberately small and grey within the larger box. In the messages area where the incoming notes look like SMS messages, still far smaller than actual iPhone txt messages with standard sizing. WeWork also doesn’t have a settings feature to control contrast or size. (I know I could change a global setting on my phone but why do that just to fix one poorly designed app app with readability issues?) In an attempt to make it cool and hip, you’ve made it less friendly. Kinda just like this app space with super trendy furniture that’s uncomfortably close to the ground and not conducive to work. If consistency is the goal, you win! If usability is the goal, this counts as a large leap in the wrong direction.

Try to cancel my membership in March of 2019 & they make me jump through all the this app hoops & give me all the pivots they can muster up along the way. I’m still having to fight with them today in August of 2019 to beg them to delete my account and my billing information. Now they have tossed me around from department to department, threatening me along the way with “debt collectors” for canceling the payment at the bank, that should’ve never gone through in the first place. They charged me from March to August and I never stepped foot in their building. I also canceled my membership & submit multiple formal requests to delete my billing information/account.

I am in the middle of a class action lawsuit against them for this very reason.

DO NOT FALL FOR THIS SCAM. They sucker you in and then make it borderline impossible to get out. I will never support such a fraudulent company again.

As an engineer, I was really disappointed by my experience with the this app app.
1. I had to re-register my access card multiple times. WeWork gave me a successful registration message but the next time I opened it, there was no record of my existing key card.
2. The UI design is just terrible - there are three different checkbox designs for the same list during the onboarding flow. This is unacceptable from a multi billion dollar company with a sizable engineering org.
As a frustrated user, my only resort is to write a review. My conclusion is that your engineering org doesn’t care about producing quality products for your customers.

It is hard to find anything in WeWork. I have so many notifications to a job posting I created and every time I click them either in my email or in WeWork itself it goes nowhere or takes me to a page with events instead. Impossible to search, filter anything or find where the right categories are. The website doesn’t show member posts and WeWork doesn’t show half the things on the websites. Horrible UI/UX for a highly valued company. I am a new member and bet there is very little « community » compared to what there could be if WeWork was improved.

Trying to book a desk at my home location and WeWork keeps informing me that my building has spaces when in fact, there are none left (verified on the member webpage). Not sure why there is an inconsistency between what WeWork displays as available and what (at least, I believe) are actually available for use. Throws a bit of a wrench in my plans.. but hoping this gets rectified soon!

I am able to login to my account on an internet browser (on a laptop as well as a mobile device), but I cannot login on WeWork . I am able to copy and paste my credentials from WeWork to a browser and sign in before being told that my credentials are wrong on WeWork . WeWork is useless; I can only see the login screen. The support I have received has essentially told me that I must be entering my password wrong. I’m not. Your app doesn’t work for iPhone 6 Plus with the most current OS.

The only reason to use WeWork is to book a desk at a nearby this app and that is insanely hard. You can only scroll through a list of locations in a city sorted by chaos, most of which, at least in NY, don’t have available desks. You can look up a specific location, but you can’t book a desk by going to a specific location’s page. If I were an individual member I would definitely use any other coworking company because of this.

I'm new to this app, and after 1 week I can tell I'll never use WeWork again. The whole news feed is full of random garbage from all over the world, nothing remotely relevant to me. Certainly nothing about my building, now supposedly the largest this app in the world. How am I supposed to know about all of the regular building activities we were promised?

The most basic function of ‘map view’ doesn’t exist when searching available desk spaces. Also the list of ‘available’ desks shows loads of locations with 0 desks open. I think it’s really ironic that there’s probably about 5-10 IT gurus at every this app location in the country that could build a better app.

Slow response, unintuitive interface, not easy to find things, and doesn’t have all the core functionality we need to manage our this app membership

WeWork doesn’t allow you to search by an address, nor filter by neighborhoods etc. Not only that the locations within a city are neither sorted by name nor grouped by area. WeWork needs major improvements.

How did you make an already bad app even worse? This update is terrible. Nothing about WeWork is intuitive. I can’t even find where to see events in my building. Commenting is bad... I dunno guys... you have so much money. Why can’t you make a decent app?

I can’t believe the market screen on WeWork gets to adjust the brightness to maximum — maximum! — which is really bright. Also the community tab is terrible, not letting you pick a city or even see the city name in the segmented control!

The new redesign is a huge step in the right direction. Love the Open Rooms cards.