WeWork: Flexible Workspace Reviews

WeWork: Flexible Workspace Reviews

Published by on 2024-08-14

🏷️ About: The WeWork On Demand app allows users to easily book hot desks and meeting rooms on a pay-as-you-go basis, without the need for a long-term commitment. With hundreds of locations worldwide, users can find flexible coworking space when and where they need it.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
52.6%

😎👌🔥 Positive experience
27.2%

🙄💅🫥 Neutral
20.2%

~ from Justuseapp.com NLP analysis of 7,376 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy to book spaces and rooms

- Offers options for different budgets

- Provides professional spaces for client meetings with five-star amenities and desk staff

- Helpful and accommodating staff

- Beautiful and inspiring spaces with great amenities

- Nice design and easy to use



Read 27 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

Errors galore - app does not work

2022-03-25

Every screen pops an error dialogue. How much money has this company raised, that it’s somehow fine that they can’t get a booking iOS app to function?

I took the time to write a review

2022-06-30

That is how bad WeWork experience has been for me. It has not worked for more than 2 mins. I’ve followed all the fix ideas . I can’t log in or book a reservation. I was excited for this to work and disappointed in how poor the service from the this app app and in general.

Card access

2022-05-27

I wish there was a way you can add your card to your phone & you can just use your phone to get inside the building instead of the card incase you forget it at home

Oops, something went wrong

2022-06-28

I get the message, “Oops, something went wrong. Please try again,” over and over. I have a late-model iPhone. I’ve restarted WeWork , uninstalled and reinstalled WeWork , rebooted my phone, etc. No improvement. WeWork is unusable.

Can’t Login

2022-07-29

The login never works, it just keeps reloading. There’s also no option to save password. I’ve tried logging in through the website, through WeWork , and have changed my password several times. Nothing works.

App errors trying to load data often

2022-11-03

WeWork often doesn't load data stating, "Error. Oops something went wrong. Please try again." I have to use the website at super inconvenient times to book or cancel desks and rooms.

Doesn’t work

2022-12-05

WeWork used to work back in the day. Now when I open it (every single time this week) there is an error message “oops please try again later” and then later never comes. Every time it fails. I end up having to use the computer portal, if that even works.

Have submitted support tickets with no reply.

Crashes constantly

2022-11-01

Can’t make a reservation because whenever I select a location it says there’s an error.

Poor customer service

2022-12-03

I made the mistake of booking accident tally mixing dates between two weeks. It should be easy to move the date or give me a refund to the intended dates, but we work has made it difficult for no obvious reason.

New app is worse than the original

2023-03-10

Not at all sure why we work completely changed their app, but the new one is not as intuitive and is still going through buggy issues.

Buggy App Bad Launch in London

2023-02-04

App is buggy can’t load locations. When booked two days ago location staff didn’t know how to check in On Demand clients

Missing the Mark

2023-05-10

When booking rooms the user shouldn’t have to scroll through every room. It should know what floor you typically use, and what rooms you use and which are available to get the most likely choice surfaced early. This is one example of how WeWork just isn’t well thought out.

App vs customer support

2023-04-06

Though WeWork is good and quite easy to use, the in person customer support has been quite disappointing and pretty non-existent. I have specific questions I need answered and no one can give me an answer they just send me to WeWork , which doesn’t help me.

Need option to make reservations on behalf of others

2023-05-08

App works fine for basic functions. A limiting feature is that there is no ability to schedule a reservation on behalf of someone else or add a co-host to a conference room reservation. Makes providing executive support a poor user experience.

Could be better

2023-08-12

WeWork is mostly great, but it could be better. It’s not intuitive..it would make more sense for the Desk tab to be listing before the Rooms, and I can’t find any of the Event listings by locations with the new update. I have All Access so I like to choose which this app location I’m working out of based on their events and my travel schedule/convenience

Review on updated website

2023-07-10

Overall it’s still a good site but I am unable to access and view the Events page and other tabs that were on the previous version of the site.

Missing old features

2023-10-15

The feature I used most from the old app was the calendar of events at the office space, but I can’t find that any more- it’s either missing or not findable in the UI. Can that come back?

Worse

2023-09-11

Previous app was much better. Harder to find the available desk in NYC. No idea why they force us to use this.

Bring back event listings

2023-10-13

I’d like to see what events a this app location has that day/coming up when I book a desk!

Beautiful spaces and great amenities!

2023-11-13

Beautiful and inspiring spaces with great amenities! Love the community and team at every location I visit. Amazing experience and hospitality.

Awesome!!!!

2023-12-15

Peaceful with all the tools you to Win.

Positive experience

2024-03-21

So easy to book space and rooms and there is something for even the smallest budget. Helps you look and be more professional for your clients when you have nice space to meet them in with five star amenities and desk staff. I highly recommend . (Don’t worry about the sketch CEO, they got rid of him lol )

Great application design

2024-02-16

Very nice design and easy to use, highly recommend

Best space to work!

2024-03-19

Amazing space, location and attention! The staff was extremely helpful and I was able to attend all my meetings while visiting the Bay Area! Highly recommended!

Easy, convenient!

2024-06-22

Like WeWork!

Smooth

2024-07-24

The new iteration of WeWork is fabulous! Makes a lot of sense in its design. Very happy user!

Best money I spend monthly!

2024-08-24

The people, resources, locations, views and on and on have been SO beneficial to me and my burgeoning real estate investment business! Member for life here!



Is WeWork Safe? 🤗🙏


Yes. WeWork: Flexible Workspace is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 7,376 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for WeWork Is 34.1/100.


Is WeWork Legit? 💯


Yes. WeWork: Flexible Workspace is legit, but not 100% legit to us. This conclusion was arrived at by running over 7,376 WeWork: Flexible Workspace User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for WeWork Is 59.5/100..


Is WeWork: Flexible Workspace not working? 🚨


WeWork: Flexible Workspace works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with WeWork: Flexible Workspace? Post a Review




Features

- Book hot desks for the day

- Reserve meeting rooms by the hour

- Enjoy high-speed Wi-Fi and unlimited coffee and beverages

- Discover and RSVP to exclusive events (available for select memberships)

- Get support from on-site Community Team

- Available in multiple countries including the United States, Canada, Australia, Singapore, United Kingdom, Ireland, Germany, France, Spain, Poland, Netherlands, Belgium, Sweden, and Czech Republic.

  Customer Service/Support
Developer:
WeWork Companies, Inc.

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