Company Name: Active Interest Media, Inc
About: Writer’s Digest has been North America’s leading publication for working and
aspiring writers since 1920, showcasing the latest in industry trends, expert
craft instruction and inspiration straight from publishing professionals,
accomplished writers and bestselling authors. Every issue is packed with
techniques for succeeding in every genre, must-have insider information on the
business of getting published, tips and trick.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Contact e-Mail: listdept@fwmedia.com
E-Mail: subscriptions@aimmedia.com
Website: 🌍 Visit Writers Digest Magazine Website
Privacy Policy: https://www.aimmedia.com/privacy-policy/
Developer: Active Interest Media
http://www.writersdigest.com/contact-us
by DGahan
Update- I found a work around. Delete the app, then power cycle your device (just deleting won’t work, you have to power cycle). Re-install the app. Once you’ve re-installed, follow the directions in the app to restore your purchases (this worked on an iPad Pro 10.5 and an iPhone 7+, each in the exact same way). Because the app is still broken I won’t change my rating but maybe these steps will help someone else get back their purchased issues.
Since the App updated to the new version I can’t access new or historical issues with a valid iTunes subscription. I’ve tried following the in-app instructions, deleting and re-installing, nothing works. I have ten months left and a lot of issues that should be available based on past subscriptions that aren’t there anymore. Please fix this.
by LisaPVA
I ordered a digital subscription from the web site over 2 weeks ago but still haven't been able to gain access. Nobody responds to my requests for support, and the app does not provide a way to enter current subscription information. However they have no trouble sending you numerous marketing emails a day. Terrible. Don't waste your time.
by Writerlygirl
Should be zero stars. All my issues are gone. And while it tells me the new issue is available, it never shows up because I. Can’t. Access. *Anything*. I have signed in over and over and tried to restore purchases and—nothing. All those issues—gone. Don’t update! Better yet, find another way to subscribe.