Biometric Passport Photo Status

Last Updated on 2024-08-30 by Vitalij Schaefer

I have a problem with Biometric Passport Photo

Are you having issues? Select the issue you are having below and provide feedback to Biometric Passport Photo.

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⚠️ Most reported problems ⚠️

Not working

100.0%

24 hour clock ⏰

- Ad still appears even after upgrading the app

- Cannot specify how many photos to print on one paper

- No function to check if the user meets passport qualifications

- Separate in-app purchase required for each paper size

- Print quality cannot be adjusted

- Passport size pics come out larger than the required 350px x 350px size

Common Biometric Passport Photo Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Biometric Passport Photo network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Biometric Passport Photo App
1. On android, goto Settings » Biometric Passport Photo » click [Force Stop]

Clear Biometric Passport Photo App Cache and Data:
1. On android, goto Settings » Apps » Biometric Passport Photo » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Biometric Passport Photo.

On android, goto Settings » Apps or Manage Apps tab.
Click Biometric Passport Photo » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Biometric Passport Photo » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Biometric Passport Photo