Contact 北京地铁-官方APP

Contact 北京地铁 官方APP Support


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About: 北京地铁App,为首都市民提供出行路线及票价查询、车站及车厢拥挤度查询服务。末班车可达查询服务让夜间搭乘列车提前掌握车站运营状态,节约宝贵时间,安心搭乘。试运行的预约出行功能可以让您由预约通道快速进站乘车。 **地铁交通绿色出行,畅享美好生活体验** The
official Mobile App of Beijing Subway ——北京地铁官方APP�.


 
  2026-01-13

北京地铁 官方APP Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.








3 Most reported problems 😔💔

1.6 out of 5

can't use it without network!

2025-03-12

by 过气咸鱼啊玉米

the new version is the worst.
very time i try to check the stations or something, it always jumped out a window and suggests me to open the location service. and the worst of all! i can't check how much or how long will i take to a certain situation without network.
以前旧版版不用网就可以查坐车路线还有时长和票价了,现在新版本不能用就算了 还每次在查的时候总会跳出对话框让用户打开GPS定位。真的好烦,越做越烂。 希望产品经理看到我这个评价后能改善一下用户体验,谢谢。

Less than 1 star

2025-03-13

by NLFRLD

New version is useless, old version very good.

新版本闪退

2025-03-14

by DuoduoT

旧版至少能用,可以看看路线图之类的。新版的直接打不开了😢




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