Contact DIB Support
Company Name: Dubai Islamic Bank
About: Welcome to the New DIB Mobile App – The power of banking,
Simplified
Introducing easy, secure & convenient Mobile Banking App, with over
60 services. Login using your existing online banking credentials or register
with the help of debit/credit card number and PIN within seconds and enjoy a new
banking experience.
DIB Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Dubai Islamic Bank
Verified email ✔✔
E-Mail: contactus@dib.ae
Website: 🌍 Visit DIB Website
Privacy Policy: https://www.dib.ae/Usage-and-Privacy
Developer: DIB Mobility
3 Most reported problems 😔💔
Worst customer service
by God Brother
The dubai Islamic branch in dubai auto market has the worst customer service of any bank in dubai, actually it's probably worst than any bank I've been too in most backward developing countries that I've been to and I've been to lot of them. So the story goes as the following: I sold a car the buyer is financing the car using DIB I was called by this branch to come and collect my cheque, over the phone I was informed that I only need the signed slip, no mention for any other documents. Anyways after heading there I was informed I needed two other documents and that a BANK doesn't have a printer and I need to go to a typing center to print them out. What self respecting bank doesn't have a printer
Application crashes
by Suwaidi91
It’s been 1 whole year since i’ve been using the browser instead of the application. This is due to application crashing and there were no updates to fix this issue. I apply my user name & password along with the security questions, instantly shuts down the application. I’ve deleted and reinstalled numerous times, doesn’t work. Browser experience is terrible on the smartphone.
Cant log in or do anything useful
by O.alshehhi
First the app really is useless its not like adib app i cant even log in on the app cant do anything it crashes all the time and good luck if anyone from the live chat will reply to you. And if you call them they will tell you we don't know how to fix it or direct you to some one else that also is clueless. I just regret i went to this bank.
Have a Problem with DIB MOBILE? Report Issue
Why should I report an Issue with DIB MOBILE?
- Pulling issues faced by users like you is a good way to draw attention of DIB MOBILE to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a DIB MOBILE customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using DIB MOBILE.
