Contact Big Cartel Support
Company Name: Big Cartel
About: Big Cartel provides clothing designers, bands, record labels, crafters, and other artists with their
own customizable online store.
Headquarters: Salt Lake City, Utah, United States.
Big Cartel Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Big Cartel. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Big Cartel. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Big Cartel
Verified email
Contact e-Mail: [email protected]
More Matches
Get Pricing Info for Big CartelContact Big Cartel! Or Contact Support
Need help using Big Cartel? Try their Help Center now!
Big Cartel in the News!
Social Support and Contacts
Big Cartel on Facebook!
Big Cartel on Twitter!
Big Cartel on LinkedIn!
Read 7 Customer Service Reviews 😭😔💔
Good morning, I started my website with Big Cartel in late March early April of 2022. I first added 5 products but then, I upgraded to 50 products. My payments are current. However, I am not able to add more products. I'm being asked to upgrade. You are already taking out $9.99 monthly. I really would love to add more products today. Please advise. Thank you.
I am being charged for an account that is not in use. How do I go about canceling my membership.
Hey I up graded to the $10.00 plan. I have 15 products everytime I add them all 5 of them keeps disappearing from my site. Can you help me
Support is horrible I have trying to get in contact for help but not only that I would like a refund & nobody is contacting me back
Constant glitching
by Nottabouttitt
Updating 1 1/2 months later to say it has somehow gotten even worse. the app is absolutely useless. Seriously what is the issue? Nothing works and it constantly glitches and crashes!! It used to work perfect a few years ago and now it’s completely insufferable. Can’t add listings, can’t even view listings at all. Can’t view orders. Can’t even open the app without it crashing instantly. Honestly not sure what it does do besides take up space in my phone.
I have a perfectly working iphone 12 pro so my phone is not the issue. FIX THE APP!!!!!!!
I have had big cartel for two years and have tried to be patient but it seems that with every update something else stops working. for some reason you can’t click on listings from the order page. there’s just no link to the actual product anymore and when you click the product or the picture nothing happens when before it would pull up the listing. Also every single time i go to my products page to try and search for an item it just glitches out and won’t search anything. so the only way to find a specific product is to scroll through the hundreds of items i have to find the correct one. the app constantly logs me out for no reason and will randomly crash while i’m using it erasing all the work i’ve done. If it wasn’t going to be so much work to move all my listings to another platform i would have given up on big cartel years ago.
so close to leaving big cartel
by Shickmann
I am so sad as this is my only selling
platform. but the app has been TERRIBLY glitchy as of late. won’t allow 5 pics at a time to be uploaded and then when I individually upload them (oooh the extra time it takes to do this) they disappear and I have had customers email me asking what an item is because there is no photo showing up! also sometimes when i’m working within the app (shipping, listing, etc), the app just completely shuts down and exits out. so frustrating! it has become a real buzz kill and takes extra time and effort just to add items which it shouldn’t. all my item pics for sale are in my phone so it’s easiest for me to use the app but there are days I have had to postpone a launch because the app isn’t working - it’s happened way too many times and i’m at my wits end. please fix!!!
PLEASE FIX THE APP
by S. Zulu
It’s been WEEKS now (I’m actually willing to bet more like nearly a couple of months) since the complete app overhaul and it’s been getting worse and worse with each update. Always crashing. Showing that I have no orders to ship when I have at least 50. Rarely finds the product or order Im searching for. And ALWAYS CRASHING. It’s incredibly frustrating for entrepreneurs in the go. Though not perfect, the app was much better before the big change. PLEASE hear our cries Big Cartel. Other platforms are looking more and more appealing by the day.
Have a Problem with Big Cartel? Report Issue
Why should I report an Issue with Big Cartel?
- Pulling issues faced by users like you is a good way to draw attention of Big Cartel to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Big Cartel customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Big Cartel.
Stop Ridiculous Charges.
Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.
Get Started now →
