Contact Bigin Support

I use Bigin on my broswer and it works well. I saw that they had this app, which would've been great to use. However, I can't get passed the login screen. Every time I press login, it doesn't respond. Would've been nice if it worked

Nice look, and I’m some ways it is great. But once you get into the app, you see that the relationship among Deals, Contacts, Tasks, etc. is confused. I found it very hard to adapt the product to the very simple event booking business I conduct. Frustrating and disappointing. If you work everything from Company, you will have an easier time. Not what I would have expected. Support is very responsive, and they seem to be trying. I just have disagreements with the vendor’s concept of relationship management. Also it’s a little buggy. Example: a contact with no first name doesn’t appear in the contacts list. If it hasn’t already been linked to a Company or something else, it’s lost unless you search for it. Surprising after so long on the market.

We’ve tried many options for our small agency including pipedrive, salesmate, capsule, copper, and hubspot. I can say hands down BigIn is the best blend of simplicity and power to keep a small sales team organized. It’s very clear the team behind it has learned a lot about what’s real important in a crm from the years of developing the big brother to BigIn, ZohoCRM. BigIn’s apps are very beautiful and there’s even a native Mac app. They’re so customizable, I especially love how you can control exactly what shows up in each type of notification! There are a few things I think could be improved and hope BigIn may work on <3 First, it would be great to have a week calendar view for activities instead of only list view. It would be especially great if you could see all your team’s activities (esp events) in a calendar. Second, the way BigIn syncs with google calendar (requires creating a separate calendar folder) is frustrating - it should let you sync with one or more existing calendar folders since you may have dozens of meetings already scheduled into the future. Finally, the support only by email is a bit slow and I wish they had chat support for the top tier plan. Overall keep up the good work and excited to see what’s next!