Big Cartel Reviews

Updating 1 1/2 months later to say it has somehow gotten even worse. BigCartel is absolutely useless. Seriously what is the issue? Nothing works and it constantly glitches and crashes!! It used to work perfect a few years ago and now it’s completely insufferable. Can’t add listings, can’t even view listings at all. Can’t view orders. Can’t even open BigCartel without it crashing instantly. Honestly not sure what it does do besides take up space in my phone.
I have a perfectly working iphone 12 pro so my phone is not the issue. FIX BigCartel !!!!!!!

I have had big cartel for two years and have tried to be patient but it seems that with every update something else stops working. for some reason you can’t click on listings from the order page. there’s just no link to the actual product anymore and when you click the product or the picture nothing happens when before it would pull up the listing. Also every single time i go to my products page to try and search for an item it just glitches out and won’t search anything. so the only way to find a specific product is to scroll through the hundreds of items i have to find the correct one. BigCartel constantly logs me out for no reason and will randomly crash while i’m using it erasing all the work i’ve done. If it wasn’t going to be so much work to move all my listings to another platform i would have given up on big cartel years ago.

Been using this for 5 years and I used to 5 star this to everyone, now won’t recommend... BigCartel was SO on point. It was the main reason I chose big cartel in the first place. Now it’s just frustrating. You can’t individually delete product photos anymore. You need to make the one you don't want anymore the main photo, save it then delete and save again. You also can’t view them on BigCartel product page individually. So you need to make the one you want to view the main, save it then you're able to view in full size. Revert it back already. Trying to improve something that was already perfect makes zero sense to me. I’m going to check out other platforms before moving on. Hopefully there’s something better than the old BC app. Using on iOS 13.

I am so sad as this is my only selling
platform. but BigCartel has been TERRIBLY glitchy as of late. won’t allow 5 pics at a time to be uploaded and then when I individually upload them (oooh the extra time it takes to do this) they disappear and I have had customers email me asking what an item is because there is no photo showing up! also sometimes when i’m working within BigCartel (shipping, listing, etc), BigCartel just completely shuts down and exits out. so frustrating! it has become a real buzz kill and takes extra time and effort just to add items which it shouldn’t. all my item pics for sale are in my phone so it’s easiest for me to use BigCartel but there are days I have had to postpone a launch because BigCartel isn’t working - it’s happened way too many times and i’m at my wits end. please fix!!!

EDIT:: They have been updating BigCartel , for the better. Working out the bugs. For someone like me who uses an app like this daily i just cant fathom why they would roll out a completely new version without actually making sure it worked first. But progress is coming and im happy about that. Will update as it gets better

BigCartel was great until they completely ruined it with this last update. Ive been a BC user for nearly 5 years and i will be switching now. BigCartel is garbage, it makes you sign in over and over again, nothing ever loads, why would you fix something that wasnt broken. Mobile order status is such an important part of small businesses and they ruined it.

My favorite part about Big Cartel is that you keep all the money, and money is easily transferred into your bank account. It is also INCREDIBLY EASY on both ends of the transaction for buyer and seller. I am able to look at insights and get 100% of the information I need (i.e name of client, address, revenue, etc.) in order to make a thriving business. If making and sending prints on your own is accessible to you, I HIGHLY recommend Big Cartel if you are an artist!

I have used this app for the last several years to push my business and it has, in the past, been great! Awesome even. But as of the last few years, less so. Every time I try and upload new products, nothing saves. I’ve tried using it on and off WiFi, nothing. I take pictures and upload them nothing. None of my products save. I can’t get BigCartel to do anything. Why pay $10 a month for an app that does literally nothing? I can sell all this stuff for free on my Instagram without any problems. BigCartel used to be so user friendly. The UI was easy to navigate and uploading products was a snap. Now BigCartel has cobwebs on it I’m so used to people just taking my money, I just keep my subscription cause it’s all I know. Please fix this.

It’s a good app for starting out but it doesn’t allow you to list add ons under a item for a different price, sometimes I am not getting order notifications which is my biggest issue because our business provides a fast turn around time. It’s missing a few elements like allowing you to add additional products under your existing one, or creating shipping prices depending on the zone, you have to create prices and make sure wherever they order from the price of shipping is accurate. It’s a lot I feel like the only thing it helps you with is having a cheap site so I guess you get what you pay for

I was really excited to see that there was an app to go with big cartel’s website, but man have I been disappointed. It constantly logs me out, the search function doesn’t actually find the thing I’m looking for (even if I type the exact listing name), when I update inventory it automatically puts a 1 instead of a zero so constantly I have 10 in stock when there should be 0, the checkout system is cash only unless you have a specific account with another app, and today it just flat out won’t work saying “a server with the special…..ame could not be found” and I’m unable to log out to try logging in again.

I loved BigCartel until it recently updated. Now everything runs slow and barely loads. I keep refreshing and nothing shows up. The screen just stays black. I now have to do everything through the website. I even updated my phone thinking that was the issue and deleted and reinstalled BigCartel . I get what they were trying to do with the update but it would be nice if it actually work right. BigCartel is trash for now until things improve and hopefully they do or I might have to find a new site to use for my website.

Love the way they do things, love how the desktop site editing is so easy and everything is simple and easy to navigate.
2-3 months ago, i could say the same thing about BigCartel .
BUT, my honest opinion is that it’s got to absolute S@%T.
Dashboard is non-existant. Its been updated multiple times and still can’t even view my dashboard anymore through BigCartel . Let alone finding the dashboard has become unnecessarily annoying.
BigCartel used to be so straight forward and SIMPLE. Now its like its trying really hard to be sophisticated and modern, it’s garbage.
You used to have a whole bar at the bottom of BigCartel to navigate, almost like instagram. You can check dashboard, orders, products, and your account all at the bottom one click away.

Now its much more complicated, maybe I’d be writing a much better review if the new tabs/buttons actually worked and showed me what they’re supposed to.

I guess long story short, trash this new look. Go back to the old. It can’t POSSIBLY BE GETTING MUCH PRAISE.

I enjoy using Big Cartel. It is reasonably priced and looks slick, BUT there are two big things I think the site needs. I am always back peddling with emails to costumers to compensate for these missing features, which is a waste of my time.

1. customers should be able to to add comments at check out. I understand by adding this feature it may reduce the amount of postings packages you sell, but it’s a pretty basic feature to offer. Given I sell baby crowns with a number on the front, it would be virtually impossible to do separate options for all numbers. Comments could help with this.

2. shipping notifications should be upgraded to show carrier and have a place to add tracking number for ongoing status. This is standard for pretty much all online shops these days. People don’t want to be left in the dark with their orders.

Let me know if I am missing these features. Thank you.

Vanessa

I Love BigCartel it Keeps My Store Going and In full affect Just one thing i wish we had on BigCartel was To Put in Tracking Information Or a Processing Choice to Put into Our System to Let them know their order is Being processed and shipped Out & as well on the Website MORE flexible layouts and layout templates on website to get more creative with a message banner , show customers whos buying what, to Bring in More Sales !

So far I like the product overall...user friendly for seller and buyer. Unfortunately, after some time a page stays blank and won’t load..or the save button stops working so I have to uninstall then reinstall BigCartel ..a pain if I’m in the middle of entering merch.

Also, I would like to see the main/home page have the ability to lock hot sellers to the page instead of photos of the last things I’ve uploaded be an ongoing stream. Thanks

Okay Big Cartel is CHANGING THE GAME !!!! I went months wanting to launch my business but needed a website … I tried Shopify, Wix , GoDaddy, Show it, TailorBrands, & even Fiiver 😩 BUT THIS Big Cartel allowed me to literally create the vision I have been having for MONTHS for FREEEEEEEE ! Super easy & straight to the point for all the small business shops 11/10 recommended ✨

It’s been WEEKS now (I’m actually willing to bet more like nearly a couple of months) since the complete app overhaul and it’s been getting worse and worse with each update. Always crashing. Showing that I have no orders to ship when I have at least 50. Rarely finds the product or order Im searching for. And ALWAYS CRASHING. It’s incredibly frustrating for entrepreneurs in the go. Though not perfect, BigCartel was much better before the big change. PLEASE hear our cries Big Cartel. Other platforms are looking more and more appealing by the day.

I love the idea of being able to customize my store unlike other platforms out there. The only thing I would like to see is an addition where customers can leave a review on the products purchased. But so far I’m loving it!

the new layout is less user friendly than the old one :/ it takes more steps to navigate things and it’s too complicated to understand the shop stats and we miss being able to move items around from BigCartel :/ very appreciative of BC but the new layout is not it

this app used to be the platform for all of my business a few years back. Now BigCartel is terrible! I open BigCartel and the stats, orders, none of that loads. I transferred a few of my stores to different platforms a while ago, but still have one on this app. But considering transferring my last store so I won’t to have nothing to do with this app anymore. We are paying monthly fees for BigCartel to act this and don’t even have the best features. If you’re business is big, find another platform please!

I really like big cartel but I think it’s more functional on a laptop or desktop. For some reason on BigCartel my dashboard is blank. & sometimes when I try to edit my shops design on it won’t let me change things so I have to hop on my laptop. Which is frustrating because sometimes I need to tweak things on the go & I can’t. Hopefully you guys can get the bugs fixed.

It worked perfectly fine before, how the heck do ya update something and make it worse across the board? It’s glitchy, everything takes several minutes to load, & when I try to make updates it usually won’t save the update unless I do it multiple times. I really love using Big Cartel, but I find myself only being able to use it on my browser now. Please fix this! :(

I would love it if we could get to our dashboard from BigCartel so that we are able to get to our discounts page and create or delete discounts codes for our customer as well as do other things right from BigCartel ! Also to the developers can we get some templates with notification/welcome bar if at all possible. I love how easy it is to access my inventory but that notification bar is something I think would put big cartel over the top! I would’ve gave you all a 5 big after my last update I can’t access my app all I see is black! I have an iPhone which is updated to ios11 if that helps

I took away one start because I so wish u guys could allow the image to cbange in the background when a customer try to pick on a item I would love for tht image to change so customer can know they are purchasing the right item. Please fix that that's the only problem that is making the website not 100% amazing

I’ve been using this app for a number of years now with multiple bands and I’ve always found the website and app to be user friendly and helpful. However, as of recently, BigCartel keeps auto-closing on my phone after only a few seconds. It’s made it very difficult to track orders while I’m on the go or figure out the pertinent info I need to ship the orders out.

Been running my online clothing store through this service and I am a platinum subscriber becoming an entrepreneur changed my life my work ethic and my money management. S/O Alexandria she helped me a lot only thing I would love to see come to the service is more theme customization options and a direct email subscription service instead of third party. Thanks for everything.

BigCartel looks promising and was super excited to try it to sell my original artwork. However, I tried twice to click and setup shop through BigCartel . It lets me put in my email, a password and as soon as I start typing in my shop name BigCartel closes. I’m done. Deleted BigCartel and looking elsewhere. Why even give people the option to setup shop through BigCartel if it doesn’t work? I can only imagine the other bugs on BigCartel no one has talked about on here if this is happening!

BigCartel started out fine for me in August when I first downloaded it. However, in the past 2-3 weeks, I go to click on BigCartel and it's blank. And never opens anything. It's got a blank white top banner and the rest of the page is black. I have no idea how I'm supposed to work on my website from my phone app if it's going to keep doing this. I don't always have access to big cartel from my laptop because I'm on the go. Is there a solution for this? Is anybody else having this issue?

I have a simple question right there. If we make the merch or T-shirts or anything, is it for free? If not, how do we pay you? If yes, how do you get payed?

Another question: how do you give me the money if someone bought a shirt or anything els from me? These stuff are important to me

If you have traditional art to sell or have design skill and want to create stuff for sale, this is a great way to get started, only $10 a month! You get out of it as much as you put in and great things take time- create some art and have fun selling your art with BigCartel.

I LOVE big cartel, best prices, really scaleable to your liking (esp if you have a laptop) & they have real time analytics...... THE ONLY reason I’m giving it 2 stars is because I KNOW it’s for “creators” & “artist” but A LOT of us “makeup ARTIST” use it to sell makeup/hair/lashes etc. it works fine! It suits our needs(well mine I know for a fact) BUT PLEASE ADD MORE THEMES!!!! I CANNOT DEAL WITH THESE THEMES😭😭 I’ve been using big cartel for some time now & the only new theme we got was “sunrise” 😩

I tried to make a website but it doesn’t allow me to sign up it loads and just leaves me on the same page and it says that my password and everything is perfect

Love the big homie homie, he website is so helpful useful, it helps start your business before you wanna spend the money for a big site etc.
thank you for everything and I will tel my peers about you.