ChatterPix app not working? crashes or has problems?

ChatterPix Status

Published by Duck Duck Moose LLC on 2024-01-29

Create ChatterPix with friends and family as silly greetings, playful messages,
or creative cards. And best of all, it’s FREE! CATEGORY: Creative
Expression TOOLS: 22 stickers, 12 frames and 11 photo filters ABOUT DUCK DUCK
MOOSE (A subsidiary of Khan Academy) Duck Duck Moose, an award-winning creator
of educational mobile apps for families, is a passionate team of engineers,
artists, designers, and educators.

I have a problem with ChatterPix

Are you having issues? Select the issue you are having below and provide feedback to ChatterPix.

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Most reported problems

Reported Issues: 3 Comments

By Jeremiah Jackson 1 year ago

When I open the app it takes me to a screen we’re I can’t take photos or use photos from my photos

By Hp 1 year ago

ChatterPix is not accessing the gallery

By Laura Burnette 1 year ago

I used Chatterpix with a class and was trying to share the videos with parents. All but one video will download, and I'm not sure why. When I try, the app closes. It only happens with one video. A box saying the app isn't working flashes while it shuts down. Any advice is welcome.

Common dislikes about ChatterPix app

- Button to take the picture not showing on iPads

- No way to access previously taken photos

- No button to take the photo

Have a Problem with ChatterPix - Duck Duck Moose? Report Issue

Common ChatterPix Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ChatterPix app on iOS and Android devices. Solve all ChatterPix app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ChatterPix iPhone Issues and Solutions

ChatterPix iOS app crashes, not working, errors
ChatterPix iOS app network issues
ChatterPix on iOS has black/white screen

ChatterPix Android App Issues and Solutions

ChatterPix has errors/crashing/not working
ChatterPix server network connectivity issues
ChatterPix has black screen

ChatterPix iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ChatterPix app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ChatterPix app crashes or not working on Iphone (iOS):

Close and restart the ChatterPix app on iPhone
Update ChatterPix app to the Latest Version for iOS
Uninstall and reinstall ChatterPix iPhone app
Update your iPhone to the latest iOS version

Fix ChatterPix on iPhone unable to connect to server/internet connection issues::

To resolve ChatterPix network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ChatterPix black/white screen (blank screen) on iPhone:

Follow the ChatterPix iOS app troubleshooting guide Here →

ChatterPix Android App Issues and Solutions

Fix ChatterPix not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ChatterPix app issues:

Force Stop the ChatterPix App
1. On android, goto "Settings" » click ChatterPix app. » click "Force Stop".

Update ChatterPix to the latest version on PlayStore

Clear ChatterPix App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ChatterPix app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ChatterPix.

Fix ChatterPix unable to contact server/ ChatterPix internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ChatterPix » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ChatterPix » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ChatterPix on android.

Solve ChatterPix black/white screens issue on Android:

Follow the ChatterPix android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Duck Duck Moose LLC, developers of ChatterPix.

Verified email

Contact e-Mail: [email protected]

80% Contact Match

Developer: Duck Duck Moose, LLC

E-Mail: [email protected]

Website: Visit ChatterPix Website

About this app

Founded in 2008, the company has created 21 top-selling titles and has received 21 Parents’ Choice Awards, 18 Children’s Technology Review Awards, 12 Tech with Kids’ Best Pick App Awards, and a KAPi award for “Best Children’s App” at the International Consumer Electronics Show. Like all Khan Academy offerings, all Duck Duck Moose apps are now 100% free, without ads or subscriptions. Duck Duck Moose, an award-winning creator of educational mobile apps for families, is a passionate team of engineers, artists, designers, and educators. For kids ages 2-6, don't miss Khan Academy Kids, our new early learning app to help young children with reading, writing, math and social-emotional development! Duck Duck Moose is now part of the Khan Academy family. Khan Academy is a nonprofit with a mission to provide a free, world-class education for anyone, anywhere. Create this app with friends and family as silly greetings, playful messages, or creative cards. And best of all, it’s FREE! We’d love to hear from you! Visit us at or drop us a line at support@duckduckmoose. com.