Shukran app not working? crashes or has problems?

Shukran Status

Published by Landmark Group on 2023-12-06

Now enjoy our all-new Shukran experience! We've completely overhauled our
iPhone app's design with a fresh interface that’s far simpler, cleaner, more
modern and relevant than ever before. SIMPLER * Navigate quickly and easily
with our thumb-friendly tab bar menu * Enjoy offers, events and coupons closer
to where you actually are * Easily calculate how many Shukrans you can earn or
spend for your favorite brands both .

I have a problem with Shukran

Are you having issues? Select the issue you are having below and provide feedback to Shukran.

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Most reported problems

Reported Issues: 1 Comments

By مختار الجزائري 1 year ago

I can't connect.

Common dislikes about Shukran app

- The 3D touch feature is not available, which could make the app more convenient to use.

- The app has issues with email addresses, such as not recognizing valid ones or claiming they are already linked to a card.

- There are problems with logging in with a phone number, as the app repeatedly claims the password is incorrect.

- The app has a glitch where the user's points and transaction history disappear without explanation.

- Customer support is unresponsive to these issues.

Have a Problem with Shukran - شكرًا? Report Issue

Common Shukran Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Shukran app on iOS and Android devices. Solve all Shukran app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Shukran iPhone Issues and Solutions

Shukran iOS app crashes, not working, errors
Shukran iOS app network issues
Shukran on iOS has black/white screen

Shukran Android App Issues and Solutions

Shukran has errors/crashing/not working
Shukran server network connectivity issues
Shukran has black screen

Shukran iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Shukran app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Shukran app crashes or not working on Iphone (iOS):

Close and restart the Shukran app on iPhone
Update Shukran app to the Latest Version for iOS
Uninstall and reinstall Shukran iPhone app
Update your iPhone to the latest iOS version

Fix Shukran on iPhone unable to connect to server/internet connection issues::

To resolve Shukran network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Shukran black/white screen (blank screen) on iPhone:

Follow the Shukran iOS app troubleshooting guide Here →

Shukran Android App Issues and Solutions

Fix Shukran not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Shukran app issues:

Force Stop the Shukran App
1. On android, goto "Settings" » click Shukran app. » click "Force Stop".

Update Shukran to the latest version on PlayStore

Clear Shukran App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Shukran app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Shukran.

Fix Shukran unable to contact server/ Shukran internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Shukran » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Shukran » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Shukran on android.

Solve Shukran black/white screens issue on Android:

Follow the Shukran android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Landmark Group, developers of Shukran.

100% Contact Match

Developer: Landmark Retail Limited - GCC

E-Mail: [email protected]

Website: Visit Shukran Website

92.31% Contact Match

Developer: shkran.com

E-Mail: [email protected]

Website: Visit shkran.com Website

About this app

We've completely overhauled our iPhone app's design with a fresh interface that’s far simpler, cleaner, more modern and relevant than ever before. استمتع الآن بتجربة جديدة كليًا من شكرًا! قمنا بتغيير كامل لتصميم التطبيق الخاص بنا مع واجهة مستخدم جديدة أبسط وأكثر حداثة وملاءمة من أي وقت مضى. * احسب بسهولة نقاط شكرنز التي يمكن أن تكسبها أو تنفقها في العلامات التجارية المفضلة لك في كل الأوقات حتى أثناء فترات التخفيضات.