Shukran app not working? crashes or has problems?

Shukran Status

Published by Shukran

The app that assists you in determining whether foods are halal. Shukran's
unique algorithm is capable of identifying a product's ingredients and
determining whether it is halal, suspicious (mushbooh), or haram (forbidden by
Islam).

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Common Shukran Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Shukran app on iOS and Android devices. Solve all Shukran app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Shukran iPhone Issues and Solutions

Shukran iOS app crashes, not working, errors
Shukran iOS app network issues
Shukran on iOS has black/white screen

Shukran Android App Issues and Solutions

Shukran has errors/crashing/not working
Shukran server network connectivity issues
Shukran has black screen

Shukran iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Shukran app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Shukran app crashes or not working on Iphone (iOS):

Close and restart the Shukran app on iPhone
Update Shukran app to the Latest Version for iOS
Uninstall and reinstall Shukran iPhone app
Update your iPhone to the latest iOS version

Fix Shukran on iPhone unable to connect to server/internet connection issues::

To resolve Shukran network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Shukran black/white screen (blank screen) on iPhone:

Follow the Shukran iOS app troubleshooting guide Here →

Shukran Android App Issues and Solutions

Fix Shukran not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Shukran app issues:

Force Stop the Shukran App
1. On android, goto "Settings" » click Shukran app. » click "Force Stop".

Update Shukran to the latest version on PlayStore

Clear Shukran App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Shukran app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Shukran.

Fix Shukran unable to contact server/ Shukran internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Shukran » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Shukran » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Shukran on android.

Solve Shukran black/white screens issue on Android:

Follow the Shukran android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Shukran, developers of Shukran.

100% Contact Match

Developer: Shukran App

E-Mail: [email protected]

Website: Visit Shukran Website

About this app

Find out what's in your products and eliminate those that are haram from your diet. this app is a scanning application that scans the e-codes of the foods and recognizes easily if the food is Halal, any prohibited ingredients it contains, or any types of chemical additive. Shukran that assists you in determining whether foods are halal. this app's unique algorithm is capable of identifying a product's ingredients and determining whether it is halal, suspicious (mushbooh), or haram (forbidden by Islam). It is very difficult for a Muslim to identify Halal foods. Labels, ingredients, composition... Our aim is to help you and keep you away from haram foods.