Contact SEPTA Support
Company Name: Southeastern Pennsylvania Transportation Authority
About: Septa Communications is an IT development company which applies cutting-edge AI-driven technologies
to marketing.
Headquarters: , , .
SEPTA Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with SEPTA. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact SEPTA. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Southeastern Pennsylvania Transportation Authority
More Matches
Social Support and Contacts
Septa Communications on Facebook!
Septa Communications on Twitter!
Septa Communications on LinkedIn!
Read 4 Customer Service Reviews 😭😔💔
every morning around 730 there are 2 buses on comly road turning south on roosevelt blvd fron the lane that specifically says straight..i have witnessed several near accidents and one day septa will wish they did something about this as there will be a problem
Barely functional tracking
by Simonewashere
I don’t know what happened to this app during the pandemic, but the tracking before it was much more accurate and tracked way more upcoming buses. Now you’re lucky if it manages to “track” the upcoming one. “Track” because the given departing time is usually wrong. “On time” buses end up being late or early, “early” buses come late or on time, and you can follow the same logic with “late buses”. My issue with this is the app rarely updates to reflect the changed status. I can’t count how many times I’ve headed to a stop to catch a bus that was “on time” only to watch it drive past the stop I was headed to 3 minutes early while the app tracking says it’ll arrive in 3 minutes. Catching the bus shouldn’t be this daily frustrating game of guess.
Worst App Ever
by Jujenso
I am using an IPhone 7 and just recently updated the Septa App and I am sorry I did. The Septa App is so difficult to navigate. It's better to use a paper bus schedule because you can see the whole day at a glance. With this new app you constantly have to look up your bus schedule to see the times for a couple of hours. If you save this route in your Favorites, it only gives you 3 times the bus is suppose to arrive. But if you want to see the next available time you have to go back to look up the route, find your stop and your destination, then you can see more times. I wouldn't want to do this in the poring rain.
They should of left the App alone.
Why?
by Echelon Ss
SEPTA KeyPass is a multimillion dollar failure. It is a failed program and it costs the tax payers a fortune. Thank you SEPTA for making us citizens look like cattle during rush hour in Suburban, Jefferson, and 30th Street Station. Why did you have to build those horrible metal fences? What is the point of building the electronic scanning turnstiles if the conductor has to check my Pass anyway? Why did you create a 2 step process when the 1 step process (conductor) was working perfectly fine? Show my TrailPass to the train conductor is perfectly fine, but the fact that I have to take time out of my life to stand in line so I can swipe my TrailPass just to get through the station is complete bull.
Have a Problem with SEPTA? Report Issue
Why should I report an Issue with SEPTA?
- Pulling issues faced by users like you is a good way to draw attention of SEPTA to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a SEPTA customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SEPTA.
Stop Ridiculous Charges.
Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.
Get Started now →
