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I don’t know what happened to this app during the pandemic, but the tracking before it was much more accurate and tracked way more upcoming buses. Now you’re lucky if it manages to “track” the upcoming one. “Track” because the given departing time is usually wrong. “On time” buses end up being late or early, “early” buses come late or on time, and you can follow the same logic with “late buses”. My issue with this is the app rarely updates to reflect the changed status. I can’t count how many times I’ve headed to a stop to catch a bus that was “on time” only to watch it drive past the stop I was headed to 3 minutes early while the app tracking says it’ll arrive in 3 minutes. Catching the bus shouldn’t be this daily frustrating game of guess.

I am using an IPhone 7 and just recently updated the Septa App and I am sorry I did. The Septa App is so difficult to navigate. It's better to use a paper bus schedule because you can see the whole day at a glance. With this new app you constantly have to look up your bus schedule to see the times for a couple of hours. If you save this route in your Favorites, it only gives you 3 times the bus is suppose to arrive. But if you want to see the next available time you have to go back to look up the route, find your stop and your destination, then you can see more times. I wouldn't want to do this in the poring rain. They should of left the App alone.

SEPTA KeyPass is a multimillion dollar failure. It is a failed program and it costs the tax payers a fortune. Thank you SEPTA for making us citizens look like cattle during rush hour in Suburban, Jefferson, and 30th Street Station. Why did you have to build those horrible metal fences? What is the point of building the electronic scanning turnstiles if the conductor has to check my Pass anyway? Why did you create a 2 step process when the 1 step process (conductor) was working perfectly fine? Show my TrailPass to the train conductor is perfectly fine, but the fact that I have to take time out of my life to stand in line so I can swipe my TrailPass just to get through the station is complete bull.