Live Well at Citi app not working? crashes or has problems?

Live Well at Citi Status

Last Updated on 2024-06-17 by Citibank

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Common Live Well at Citi Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Live Well at Citi app on iOS and Android devices. Solve all Live Well at Citi app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Live Well at Citi iPhone Issues and Solutions

Live Well at Citi iOS app crashes, not working, errors
Live Well at Citi iOS app network issues
Live Well at Citi on iOS has black/white screen

Live Well at Citi Android App Issues and Solutions

Live Well at Citi has errors/crashing/not working
Live Well at Citi server network connectivity issues
Live Well at Citi has black screen

Live Well at Citi iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Live Well at Citi app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Live Well at Citi app crashes or not working on Iphone (iOS):

Close and restart the Live Well at Citi app on iPhone
Update Live Well at Citi app to the Latest Version for iOS
Uninstall and reinstall Live Well at Citi iPhone app
Update your iPhone to the latest iOS version

Fix Live Well at Citi on iPhone unable to connect to server/internet connection issues::

To resolve Live Well at Citi network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Live Well at Citi black/white screen (blank screen) on iPhone:

Follow the Live Well at Citi iOS app troubleshooting guide Here →

Live Well at Citi Android App Issues and Solutions

Fix Live Well at Citi not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Live Well at Citi app issues:

Force Stop the Live Well at Citi App
1. On android, goto "Settings" » click Live Well at Citi app. » click "Force Stop".

Update Live Well at Citi to the latest version on PlayStore

Clear Live Well at Citi App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Live Well at Citi app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Live Well at Citi.

Fix Live Well at Citi unable to contact server/ Live Well at Citi internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Live Well at Citi » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Live Well at Citi » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Live Well at Citi on android.

Solve Live Well at Citi black/white screens issue on Android:

Follow the Live Well at Citi android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Citibank, developers of Live Well at Citi.

About this app

The Live Well at Citi mobile app will be available year-round, providing fitness and wellness challenges, health information and access to the resources you need to feel your best. Users will have a mobile app that works with their busy lifestyle, so they can be healthy at work or on the go. This application integrates HealthKit and other fitness trackers to obtain fitness and wellness data. 1. 2. 3.