Contact Union Bank - Mobile Banking

Contact Union Bank Support


Company Name:

About: Lunar is a mobile-based banking app that helps consumers control their personal finances.

Headquarters: Copenhagen, Hovedstaden, Denmark.


 
  2023-02-23

Union Bank Customer Service 👿🤬😡😠💢😤

Union Bank - Mobile Banking Contact Information

Listed below are our top recommendations on how to get in contact with Union Bank - Mobile Banking. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Union Bank - Mobile Banking. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of MUFG Union Bank, N.A.



More Matches

Get Pricing Info for Lunar
Contact Lunar! Or Contact Support
Need help using Lunar? Try their Help Center now!
Lunar in the News!


Social Support and Contacts

Lunar on Facebook!
Lunar on Twitter!
Lunar on LinkedIn!






Read 3 Customer Service Reviews 😭😔💔

2.5 out of 5

Check deposit problems

2022-05-07

by Jb Inca

Limit for mobile deposits is $5000, support says there is no permanent way to fix this.

Also, if the app can’t “read” the account numbers at the bottom of the check, it will keep you in an endless loop of retaking the picture. Apparently, not only is OCR too difficult for UnionBank App developers to get right, it also hasn’t occurred to them that users would much rather take on the Herculean task of entering two 9-digit numbers by hand than not be able to complete a deposit. Maybe the incomparable geniuses behind the Chase Mobile app have patented the numerical data entry feature, because their app allows this.

Average App In the Beginning but Getting Worse Regularly

2022-05-14

by RV6flier

I’ve been using this app for over three years and at first it worked okay but as the “upgrades” have evolved the app has got incrementally worse. This is especially true on the deposit check feature which as of today will no longer work. The prompts tell you to get closer, which isn’t possible and to use a dark background which is not possible- black is black. The menus have also just become ridiculous and more user unfriendly as they constantly change the app. I highly recommend you don’t bother with the iPad version of this application.

Horrible App - Garbage - Bank Doesn’t Care

2022-05-21

by Al.bondigas

The App is rarely updated compared to other financial institutions. It force-closes frequently. The mobile deposit function consistently fails because it can’t recognize the endorsement. The picture must be snapped repeatedly until it accepts the deposit. There is no automatic photo feature. I have accounts at other banks and the differences in all aspects are considerable. The worst part is that Union Bank does not care to change or improve anything. I am strongly considering closing my accounts and taking my business elsewhere but for the royal pain involved in changing banks.


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Why should I report an Issue with Union Bank - Mobile Banking?

  1. Pulling issues faced by users like you is a good way to draw attention of Union Bank - Mobile Banking to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Union Bank - Mobile Banking customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Union Bank - Mobile Banking.


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