EconomyBookings – Car Rental Reviews

I went to pick up the car I paid for through economy booking website at thrifty. According to the reservation I was supposed to get Ford Expedition or similar in size. I get there and they gave me a smaller size car. I tried multiple times to contact their office but there was no answer ever. I had to pay double the amount I reserved the car for so the rental company can give me the car I originally paid for. So this so far, I paid for a car, rental company didn’t hold up their side of deal and made me pay double the amount. I was there with my wife and three kids. Imagine how difficult it was for me to sit in rental office for three hours during pandemic and people coming in and out. I tried resolving the issue with economy booking through emails, which is also the worst customer service because they don’t respond to your case until after 28 days. And then what they told me” it looks like your issue was resolved because you got the same car”. STUPID. WTH I demanded a refund and they tell me you ended up getting the car. Ya I got the car but only because I paid double the amount I paid you guys. I do not recommend this rental company to anyone and even rental companies that work with this company. They are cheating their customers and that is not acceptable in any way.

Sorry the first user had such a horrible experience. I’ve booked with them twice, now, once in Honolulu and a second time in Philadelphia. Both went off without a hitch and I had no problems. Would book with the again. The prices were unbeatable. Yes, the transaction is through Latvia, but a friend who works at PayPal and has extensive ecommerce expertise explained to me that it was totally legit.

Do not trust this company!!!! This is irresponsible company.
This is letter that I send to economy booking. What explains what happened. (They even didn’t answer. )

“I want to say, that this is the first and the worst experience for rental cars from your site.

1. First of all the address you sent was wrong, we spent more than 2 hours to find it, because nobody answered phone. We was calling and calling. And finally they gave us different address. We spent 100 RON in taxi.

2.We were distressed (family with children). We got nervous. And this situation mixed up our plans. We leave Bucharest at 13:00 instead of 9:00.

2. We paid for full covered insurance on your site, but in the office they charged us for additional 125 euros for full covered insurance, because they say that your insurance doesn’t cover anything. Instead of 79 dollars, as you said we must pay in the office, we paid 204 euros.
So in whole your price of the car would be 149 euros, but we spent 270 euros.
Is it normal????
We are so, so angry. “

Hope, this economic rental car it last for long time.

I arrived with my family to spent the vocation with the car we booked. At the beginning we were given very small car. After hours of argument we got a bigger car , of same price range but were charged extra payment. The car mirror was broken and fixed by tape. Not stable.

The best app for car rentals!!!!! Easy to use and navigate and most important the best prices

I used econ booking 3 times and it has been easy, fast, inexpensive, and a pleasure. My next one is in SF and I expect no problems.

Within hours of reserving my car, there was over $2500 in charges from Taiwan AND they had somehow scammed my phone number and I had over $50 in charges on my phone bill. DO NOT use them, contact the rental place directly!!! They are a bunch of hackers hiding in Taiwan!!!’

During the pandemic, our airline changed airports. Instead of Fort Lauderdale it went to Miami. Obviously we could not pick up our car at Fort Lauderdale as reserved. This company refused to give a s back our money we spent.

Great prices and easy to use app!

It’s very Esaú and fast

When you booking vehicle and you buy Full coverage you will not get document to prove it so basically you’re not covered

EconomyBookings is a scam they say full refund if you cancel within 48 hours prior your reservation which is a lie they still take your money

Dont trust this application/website the steal money and not giving cars! Its fraud application.

They are scammers. Please send the information for car rental

Complete scam! Read the fine print!

ok

The worst experience with rental car by this company!!!

I travel frequently, and have not found a company that offered better prices than this one. I was skeptical in the beginning because you're dealing with an international company, but had zero problems. I am thankful to have found them.

I rented a car from them last week,and everything went good until is that time to pay . They actually charged me 130 dollars for two days, but the problems started when I found out that the rental company charged me another amount of 162 for the car, and when I told them that I have already payed, they asked me to call the company and get my money back from them. After all that I have to speak to a costumer service who lives in Europe, which is inconvenient to me because of Time difference between US and Europe. So, whenever u want to rent a car, just go and pay the same amount of money with less drama .

Thought I had gotten a great deal, but it was a complete scam. Charged significantly more than what I was quoted. I was promised a refund at the time of the rental, then they denied it, then they changed again and said it was the responsibility of the destination rental company (they only do the booking). Calls go unanswered or you get "transferred" to a line where no one answers. Emails get answered weeks later, if at all. BBB has been contacted. Read the reviews online and understand that you are taking a HUGE risk with this company.

Очень хорошее и понятное приложение. Советую всем!!