Contact USHandicap Support

Do NOT… I repeat DO NOT purchase any sort of subscription to this app or from their website. I purchased it hoping to get a handicap set up and verified but NEVER received it for days.. weeks. I sent in multiple requests to their customer support and NO response whatsoever. The reason I wanted my handicap was for an upcoming tournament, so after the tournament was over I cancelled my subscription (still no handicap posted so what did it matter anyway?) I then filed a report with my card company because I never got the services I paid for , and they sent me back with a report saying my request was denied because there are no cancellation policies for GolfNet/ us handicap. Okay… but the reason I cancelled and asked for a refund is because I NEVER got the handicap or index in the first place. But, low and behold I got the handicap when the card company sent me a print out from GolfNet .. coincidence? I think not. No response from anyone at GolfNet until they got a chargeback notice from my card company and only then did they care and do something about it. Absolute scam, no customer support or results. Do NOT buy anything from this rubbish company. .

I did a simple Google search looking for a GHIN handicap for a tournament I wanted to play in. This was the first site to pop up (clearly paying for that key word to show up on the list) signed up, payed the $30, entered scores and given a handicap #(very similar to a GHIN) Try to look myself up on the GHIN system and low and behold...not there. Digging thru the US handicap website I come to learn it’s not affiliated with the GHIN system however claim to be a USGA certified handicap. AVOID spending your money here. The Grint offers the same USGA certified handicap however the app is 1000x better. When I went to cancel my account 20 minutes after purchasing I was told I have to reach out to the support team. Finally got an email that said “Your account has been cancelled, but no refund can be processed in this situation” with no reason behind that policy, other than “because we said so” They clearly know that the customers they sign up are looking for something else, otherwise why wouldn’t they refund the $30 and avoid a negative review on a bad customer experience. One last warning: DO NOT SPEND YOUR MONEY ON THIS APP

I purchased this initially in March 2021 and everything worked fine, handicap was generated and able to be referenced by others. With this success, I allowed the app to renew in 2022. Suddenly upon my renewal the app claims that there is no longer a club in my area that would allow my handicap to be calculated. Despite reverting to the free version, the app still charged me for the full year. I have sent 3 different support requests to the company that have all been ignored. I am now out the cash charged by this app, as well as the fees to register in the GHIN as a result of this apps incompetence. THIS COMPANY IS JUST CASHING THE RENEWAL MONEY WITHOUT PROVIDING THE ADVERTISED SERVICE! Pay the extra for the GHIN to avoid this con