Indigo Reviews

Indigo Reviews

Published by on 2025-01-30

🏷️ About: Discover inspiring products and experiences with the all-new Indigo App. SHOP • Shop our entire assortment of books, gifts, and toys anytime, anywhere.


       


Overall Customer Experience 😎


😎 Positive experience
66.6%

🤬 Negative experience
33.4%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 102 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Slick app

- In-store availability is almost always correct

- Search function is great

- Easily order books online from mobile device

- Sleek updated version looks amazing

- Keeps track of gift card balance, book wish list, and plum points

- Handy barcode scanner makes app useful on any book anywhere



Read 15 Customer Service Reviews 😠💢

4.5 out of 5
Doesn’t support plus size screens

It’s 2017 and it still doesn’t properly support plus size screens without looking terrible.

terrible

simply bad

Create account bug

Trying to create an account for the first time by linking a plum rewards card I have had for a couple of years. Doesn’t allow me to create an account- bug states “Something went wrong, but we are working hard to fix it”

Good app, but can be frustrating!

I have Indigo on my iPad and it's great for ordering or checking if a book is in stock at a nearby store. The design is nice and easy to use, and has a "quick add" feature I love and wish they would add to the main site.

I've noticed that Indigo does not seem to sync with the main site, so you have to keep an eye on it and update your cart/wish list manually (hopefully that bug will get sorted out in the future).

My only caveat with Indigo is that finding and browsing book genres is not straightforward like on the site. You get options like 'Bargain Books', 'Heather's Picks', 'Featured Authors', 'Most Anticipated Books', etc., instead of being able to go to something like 'Books'>'Science and Nature'>'Science' and browse.

Since I like to browse my fave genres often to see what's new and on sale, this was really frustrating for me. So although I still use Indigo , I went back to a browser and the website for browsing books.

Looks great!

Works great as well!

Great app!

Insightful, and beautifully designed.

Indigo

I love Indigo , it is easy to use.

Lovely app!

A clear design and wonderful recommendations, Indigo is great.

Marketing

Great app! Easy to use and looks beautiful.

Simplify beautiful

Can't remember the last time I had this much fun shopping on my phone!

Useful!

Wonderful and very useful app, you can easily find the books you need and the stores to buy them, it's a really good app idea and it helps a lot good readers and this app's fans!

Awesome app!

Love it! Keeps track of my gift card balance, my book wish list, my plum points, and the handy barcode scanner makes Indigo useful on any book anywhere, even those at other stores like Barnes and Noble! Happy :)

Love It!!!!!!!!

this app Chapters is already a great book and music store, so being able to order books online from my mobile device easily just makes me love everything about it even more! Plus, the sleek updated version looks amazing 😊😍

Best retail app I've used.

This is such a slick app, I use it all the time. We are avid readers, and I love that if my daughter falls in love with a book from the library, I can scan the barcode, add it to a wishlist, and come back to it later. In-store availability is almost always correct, search function is great.

Excellent app

Excellent app



Is Indigo Safe? 🙏

Yes. Indigo is very safe to use. This is based on our NLP (Natural language processing) analysis of over 102 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for Indigo Is 66.6/100.

Safety Analysis

72.8% of users say app is Safe 👍
72.8%

19.4% of users have Some Concerns ⚠️
19.4%

7.8% of users say app is Risky 🚨
7.8%


Is Indigo Legit? 💯

Yes. Indigo is a totally legit app. This conclusion was arrived at by running over 102 Indigo User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Indigo Is 66.6/100..

🔏 Privacy & Data Safety

Indigo collected the following data from you:

  • Data Used to Track You:
    • Purchases
    • Location
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
  • Data Linked to You:
    • Purchases
    • Contact Info
    • Search History
  • Data Not Linked to You:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics

How was your experience with Indigo? Post a Review




Features

any updates or upgrades) may (i) cause your device to automatically communicate with Indigo’s servers to deliver the functionality described above and to record usage data and metrics, (ii) affect app-related preferences or data stored on your device, and (iii) collect personal information to provide the features described above and as set out in our privacy policy.

• Create, manage, and share your Wish Lists to keep track of gift ideas for friends, family.

• Use the barcode scanner to view item details and easily add to your Cart, Wish List or Registry.

• View in-store availability, store shelf location, and store price of any item.

• Create, manage, and share your Gift Registry to celebrate you special occasion.

  Contact Support
Developer:
Indigo Books & Music Inc.

Contact e-Mail: